Dacorum Borough Council (25 011 979)

Statement Closed after initial enquiries Antisocial behaviour 03-Mar-2026

Summary: We will not investigate Mr X’s complaint about communication with the Council. This is because any injustice is not significant enough to warrant an investigation by the Ombudsman.

Norfolk County Council (25 012 992)

Statement Closed after initial enquiries Pollution 03-Mar-2026

Summary: We will not investigate Mrs X’s complaint about the Council’s handling of a planning application for a recycling centre. The planning matters have been brought to us late and the remaining matters are not an administrative function of this Council.

Cheshire East Council (25 016 098)

Statement Closed after initial enquiries Refuse and recycling 03-Mar-2026

Summary: We will not investigate this complaint about missed household waste collections. There is not enough injustice to justify our involvement. The Council has apologised for the disruption and inconvenience and it is unlikely we would achieve anything further.

City of Wolverhampton Council (25 018 789)

Statement Closed after initial enquiries Licensing 03-Mar-2026

Summary: We will not investigate this complaint about the Council’s refusal of Mr X’s private hire licence application as Mr X could have appealed this decision in court.

London Borough of Enfield (25 019 185)

Statement Upheld Other 03-Mar-2026

Summary: We will not investigate this complaint about Miss X being issued with a fixed penalty notice for allegedly not disposing of waste properly. This is because the Council has already provided a remedy by cancelling the fixed penalty notice.

Bedford Borough Council (25 019 199)

Statement Closed after initial enquiries Trading standards 03-Mar-2026

Summary: We will not investigate this complaint alleging fraud by a person linked to a council employee. This is because we are unlikely to be able to add to the Council’s responses.

Three Rivers District Council (25 014 056)

Statement Closed after initial enquiries Antisocial behaviour 02-Mar-2026

Summary: We will not investigate this complaint about how the Council dealt with reports about anti-social behaviour. This is because the complaint is about the management of social housing, and therefore it is outside our jurisdiction.

Somerset Council (25 014 542)

Statement Closed after initial enquiries Antisocial behaviour 02-Mar-2026

Summary: We will not investigate Miss X’s complaint about antisocial behaviour. There is insufficient evidence of fault to justify an investigation.

Dudley Metropolitan Borough Council (25 014 778)

Statement Closed after initial enquiries Other 02-Mar-2026

Summary: We will not investigate Mr X’s complaint about the Council not banning dogs from local nature reserves. There is insufficient evidence of fault.

Dudley Metropolitan Borough Council (25 015 161)

Statement Closed after initial enquiries Refuse and recycling 02-Mar-2026

Summary: We will not investigate Mr X’s complaint about the Council’s booking system for access to its household waste recycling centre. This is because there is insufficient evidence of fault by the Council to warrant an investigation.