Cheshire West & Chester Council (25 027 813)

Statement Closed after initial enquiries Trees 29-Sep-2026

Summary: We will not investigate Mrs X’s complaint that the Council acted outside its powers and misinformed her about the timing of a tree risk assessment. There is not enough injustice to warrant an investigation. We will not investigate the Council’s decision to place Mrs X on a managed contact arrangement. There is not enough evidence of fault to justify an investigation. We will not investigate the Council’s handling of Mrs X’s associated complaints because there is not enough injustice to warrant an investigation.

Cornwall Council (25 028 766)

Statement Closed after initial enquiries Other 29-Sep-2026

Summary: We will not investigate Mr X’s complaint about the Council installing a fence and gate at the access to a beach and how it made that decision. This is because any injustice to Mr X is not significant enough to justify our involvement.

Harborough District Council (25 026 117)

Statement Closed after initial enquiries Health and safety 29-Sep-2026

Summary: We will not investigate this complaint about how the Council dealt with Mr X’s concerns about health and safety at his former workplace. This is because there is insufficient evidence of fault. Also, we cannot achieve the outcome Mr X is seeking.

Lincoln City Council (26 002 173)

Statement Closed after initial enquiries Cemeteries and crematoria 29-Sep-2026

Summary: We will not investigate this complaint about the Council’s handling of crematorium documentation. This is mainly because an investigation would be unlikely to achieve significantly more than the Council has already done or lead to a different outcome.

London Borough of Waltham Forest (26 016 732)

Statement Closed after initial enquiries Other 29-Sep-2026

Summary: We will not investigate Mr X’s complaint about claims for damages. Mr X can pursue a claim of negligence through the courts. Only the courts can decide whether the Council was negligent and so it is reasonable to expect Mr X seeks a remedy in court.

Chesterfield Borough Council (26 017 377)

Statement Closed after initial enquiries Antisocial behaviour 29-Sep-2026

Summary: We will not investigate this complaint about how a case review to consider X’s reports of antisocial behaviour was chaired. This is because it is reasonable for X to request an appeal to the Police and Crime Commissioner.

London Borough of Waltham Forest (26 018 259)

Statement Closed after initial enquiries Refuse and recycling 29-Sep-2026

Summary: We will not investigate this complaint about the Council issuing Mr X with a Fixed Penalty Notice. There is no worthwhile outcome achievable from our investigation. Additionally, Mr X can challenge the notice in court.   

Sevenoaks District Council (26 018 533)

Statement Closed after initial enquiries Other 29-Sep-2026

Summary: We will not investigate Mr B’s complaint about the Council wrongly destroying his vehicle. This is because it is reasonable for Mr B to take the Council to court.

Peterborough City Council (26 019 051)

Statement Closed after initial enquiries Trees 29-Sep-2026

Summary: We will not investigate Mrs X’s complaint about a council-owned tree causing damage to her property. It is reasonable to expect Mrs X to take the matter to court.

Walsall Metropolitan Borough Council (25 021 311)

Statement Closed after initial enquiries Other 28-Sep-2026

Summary: We will not investigate this complaint about the Council’s decision not to take enforcement action against third parties for allegedly allowing the spread of Japanese Knotweed to Mr X’s property. The Council has no statutory duty to act, and further investigation will not lead to a different outcome. Also, we cannot achieve the outcome Mr X is seeking. Finally, we consider the Council’s apology and offer of £100 as a suitable remedy for the delay in responding to Mr X’s complaint.