Exeter City Council (25 022 804)

Statement Closed after initial enquiries Antisocial behaviour 28-Jul-2026

Summary: We will not investigate this complaint about how the Council handled planning enforcement matters and reports of anti social behaviour. This is because we are unlikely to find fault with the Council’s actions. The Police are better placed to investigate reports of criminal damage and harassment.

Cheshire East Council (25 025 902)

Statement Closed after initial enquiries Refuse and recycling 28-Jul-2026

Summary: We will not investigate this complaint about the Council failing to collect Mr X’s green waste bins on numerous occasions. This is because further investigation would not achieve a different outcome.

Basildon Borough Council (25 026 818)

Statement Closed after initial enquiries Other 27-Jul-2026

Summary: We will not investigate Miss X’s complaint that the Council unfairly issued her a Fixed Penalty Notice for alleged fly-tipping. This is because Miss X could use her right to raise a defence against the issuing of the Notice in the magistrates court if she believes it was wrongly issued.

Swindon Borough Council (25 024 244)

Statement Closed after initial enquiries Drainage 27-Jul-2026

Summary: We will not investigate this complaint about the Council’s maintenance of highway drains because it is reasonable for the complainant to go to court.

Gloucestershire County Council (25 024 852)

Statement Closed after initial enquiries Trees 27-Jul-2026

Summary: We will not investigate this complaint about the Council’s handling of concerns about trees. This is because there is not enough evidence of fault and the injustice is not significant enough to justify an investigation.

Oldham Metropolitan Borough Council (26 011 805)

Statement Closed after initial enquiries Other 27-Jul-2026

Summary: We will not investigate this complaint about the Council’s decision to stop maintaining a green area. This is because there is insufficient evidence of fault by the Council.

Surrey County Council (25 022 471)

Statement Closed after initial enquiries Drainage 26-Jul-2026

Summary: We will not investigate this complaint about drainage concerns. There is not enough evidence of fault in how the Council investigated Mr X’s complaint.

North Somerset Council (25 028 750)

Statement Closed after initial enquiries Trees 26-Jul-2026

Summary: We will not investigate this complaint about the Council’s response to the complainant’s concerns about failure to maintain a tree and damage to his property. This is because the complainant may take the matter to court and it would be reasonable to do so.

North Kesteven District Council (25 030 612)

Statement Closed after initial enquiries Refuse and recycling 26-Jul-2026

Summary: We will not investigate Miss X’s complaint about the Council’s decision to increase the charge for collection of additional bins in its garden waste subscription service. This is because there is insufficient evidence of fault by the Council to warrant an investigation.

Milton Keynes Council (26 010 010)

Statement Closed after initial enquiries Other 26-Jul-2026

Summary: We will not investigate Mr B’s complaint about his request for a refund of the Council’s bulky waste collection fee. This is because there is not enough evidence of fault. And, Mr B has not suffered a significant injustice which would justify an investigation.