Environment and regulation


Recent reports in this category are shown below:

  • London Fire Commissioner (25 027 610)

    Statement Closed after initial enquiries Health and safety 08-Sep-2026

    Summary: We will not investigate this complaint about the Authority’s response to a bonfire. This is because we have decided any injustice is not significant enough to justify our involvement.

  • East Riding of Yorkshire Council (26 005 770)

    Statement Closed after initial enquiries Drainage 08-Sep-2026

    Summary: We will not investigate this complaint about the Council denying Ms X’s insurance claim for property damage because it is reasonable for Ms X to go to court.

  • Harborough District Council (25 027 052)

    Statement Closed after initial enquiries Refuse and recycling 08-Sep-2026

    Summary: We will not investigate this complaint about how the Council handled the complainant’s payments. This is mainly because we have decided any injustice is not significant enough to justify our involvement.

  • Gloucester City Council (26 016 033)

    Statement Closed after initial enquiries Refuse and recycling 08-Sep-2026

    Summary: We will not investigate this complaint about the Council charging for replacement recycling containers. This is because there is not enough evidence of fault and any injustice is not significant enough to justify our involvement.

  • Wirral Metropolitan Borough Council (25 022 292)

    Statement Closed after initial enquiries Other 07-Sep-2026

    Summary: We will not investigate Miss Y’s complaint about lighting conditions because she has not suffered significant personal injustice. We could also add nothing further to the Council’s response and there is no worthwhile outcome achievable by our investigation.

  • North Northamptonshire Council (25 027 066)

    Statement Closed after initial enquiries Refuse and recycling 07-Sep-2026

    Summary: We will not investigate this complaint about failed waste collections and complaint handling. This is because further investigation is unlikely to find fault by the Council.

  • London Borough of Tower Hamlets (25 028 367)

    Statement Closed after initial enquiries Refuse and recycling 07-Sep-2026

    Summary: We will not investigate Ms X’s complaint that the Council refuse collections. This is because further investigation would not lead to a different outcome.

  • Royal Borough of Greenwich (25 030 099)

    Statement Closed after initial enquiries Other 07-Sep-2026

    Summary: We will not investigate Mr X’s complaint that the Council has wrongly issued his business a Fixed Penalty Notice. This is because Mr X can use his right to raise a defence against the issuing of the Notice in the magistrates court if he considers it was wrongly issued.

  • London Borough of Brent (26 015 058)

    Statement Closed after initial enquiries Refuse and recycling 07-Sep-2026

    Summary: We will not investigate this complaint about the Council issuing X with a Fixed Penalty Notice. There is no worthwhile outcome achievable from our investigation. Additionally, X can challenge the notice in court.   

  • Cheshire East Council (25 025 343)

    Statement Closed after initial enquiries Antisocial behaviour 07-Sep-2026

    Summary: We will not investigate this complaint about antisocial behaviour. Part of the complaint is late and there is no good reason to exercise discretion to investigate it now. There is insufficient evidence of fault in the Council’s actions to justify our involvement regarding more recent matters.

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