Recent statements in this category are shown below:
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Leicestershire County Council (25 019 741)
Statement Not upheld Drainage 13-Sep-2026
Summary: We have discontinued our investigation of this complaint, which concerns the Council’s handling of enquiries the complainant made about flooding. This because the Council has now answered the complainant’s questions, and there is nothing meaningful to be gained by further investigation.
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East Riding of Yorkshire Council (26 005 770)
Statement Closed after initial enquiries Drainage 08-Sep-2026
Summary: We will not investigate this complaint about the Council denying Ms X’s insurance claim for property damage because it is reasonable for Ms X to go to court.
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West Lancashire Borough Council (25 025 690)
Statement Closed after initial enquiries Drainage 02-Sep-2026
Summary: We will not investigate this complaint about how the Council dealt with a breach of planning conditions and a recent planning application. Part of the complaint is late, and there is no good reason to exercise discretion and investigate it now. There is not enough evidence of fault in how the Council dealt with the most recent planning application to justify our involvement.
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Swindon Borough Council (25 024 244)
Statement Closed after initial enquiries Drainage 27-Jul-2026
Summary: We will not investigate this complaint about the Council’s maintenance of highway drains because it is reasonable for the complainant to go to court.
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Surrey County Council (25 022 471)
Statement Closed after initial enquiries Drainage 26-Jul-2026
Summary: We will not investigate this complaint about drainage concerns. There is not enough evidence of fault in how the Council investigated Mr X’s complaint.
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Oldham Metropolitan Borough Council (25 025 514)
Statement Closed after initial enquiries Drainage 19-Jul-2026
Summary: We will not investigate this complaint about the Council’s handling of drainage and a culvert near a property. This is because there is insufficient evidence of fault by the Council and we could not achieve a worthwhile outcome.
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Statement Closed after initial enquiries Drainage 13-Jul-2026
Summary: We cannot investigate this complaint about flooding. The flooding is caused by a sewer issue, which does not fall under the Council’s administrative functions.
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Surrey County Council (25 024 350)
Statement Closed after initial enquiries Drainage 30-Jun-2026
Summary: We will not investigate Mr X’s complaint about the Council not taking enough action to prevent flooding in front of his business. There is not enough evidence of fault by the Council to warrant further investigation.
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East Riding of Yorkshire Council (25 015 091)
Statement Not upheld Drainage 24-Jun-2026
Summary: There was no fault by the Council, in its decision that a landowner’s work to a watercourse was not responsible for subsequent flooding, and its consequent decision not to take enforcement action against the landowner for this. We have therefore completed our investigation.
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Statement Closed after initial enquiries Drainage 22-Jun-2026
Summary: We will not investigate this complaint about flooding to Mr X’s land. Only a court can determine liability and award compensation.