Licensing


Recent statements in this category are shown below:

  • Herefordshire Council (23 019 640)

    Statement Closed after initial enquiries Licensing 16-Apr-2024

    Summary: We will not investigate this complaint about the Council’s decision to reduce the maximum number of dogs allowed at Ms X’s dog day care premises. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation.

  • Cheshire East Council (23 019 924)

    Statement Closed after initial enquiries Licensing 16-Apr-2024

    Summary: We will not investigate this complaint about the Council’s decisions to refuse to issue a taxi licence to the complainant for a six-seater vehicle. This is because Mr X has either started court action about the matter or could have reasonably done so.

  • Leicestershire County Council (23 019 557)

    Statement Closed after initial enquiries Licensing 14-Apr-2024

    Summary: We will not investigate this complaint about the Council’s refusal to consider Mr X’s appeal against its decision to refuse his application to be a school transport driver following a negative disclosure barring service (DBS)check. There is insufficient evidence of any fault by the Council which would warrant an investigation.

  • London Borough of Hounslow (23 008 359)

    Statement Closed after initial enquiries Licensing 14-Apr-2024

    Summary: We will not investigate this complaint about the Council’s issuing of a licence for a House in Multiple Occupation because the complaint is made late and there is no good reason to exercise discretion. There is insufficient evidence of fault in how the Council has dealt with recent reports of antisocial behaviour.

  • Sefton Metropolitan Borough Council (23 018 341)

    Statement Closed after initial enquiries Licensing 10-Apr-2024

    Summary: We will not investigate this complaint about the Council issuing a housing improvement notice and pursuing the freeholder of a House in Multiple Occupation(HMO) for failing to obtain a licence under the Housing Act 2004. It was reasonable for Mr X to appeal to the First Tier Tribunal about the Notice. There is no fault in the Council requiring a licence for the premises because this is a legal requirement in a designated HMO licensing area.

  • Halton Borough Council (23 013 359)

    Statement Closed after initial enquiries Licensing 07-Apr-2024

    Summary: We will not investigate Mr X’s complaint that the Council failed to properly communicate with him about an issue relating to his taxi meter, treated him differently by giving him only three weeks’ notice to book his taxi in for a test and has not appointed a new enforcement officer. This is because the issues have not caused Mr X significant injustice.

  • South Gloucestershire Council (23 010 336)

    Statement Closed after initial enquiries Licensing 01-Apr-2024

    Summary: We will not investigate this complaint about the Council’s policy to introduce wheelchair accessible taxis in its area. There is insufficient evidence of fault which would warrant an investigation.

  • Stoke-on-Trent City Council (23 017 347)

    Statement Closed after initial enquiries Licensing 26-Mar-2024

    Summary: We will not investigate this complaint about MOT failures for a taxi. This is because there is insufficient evidence of fault by the Council and the complainant could have complained to the Driver and Vehicle Standards Agency.

  • London Borough of Brent (23 018 036)

    Statement Closed after initial enquiries Licensing 26-Mar-2024

    Summary: We will not investigate this complaint about the Council’s advice about dog boarding licence procedure. There is insufficient evidence of any significant personal injustice which would warrant an investigation.

  • Manchester City Council (23 018 012)

    Statement Closed after initial enquiries Licensing 26-Mar-2024

    Summary: We will not investigate this complaint about the Council’s handling of a noise complaint Mr X made to it as there is insufficient remaining injustice caused to him to warrant our involvement.

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