Waverley Borough Council (25 012 460)

Statement Closed after initial enquiries Licensing 27-Jan-2026

Summary: We will not investigate Mr X’s complaint about the Council granting several annual licences to a business in his area to put tables and chairs on land near the premises. There is not enough significant personal injustice to Mr X caused by the matters complained of to warrant us investigating. We also cannot achieve the outcomes he seeks.

Cornwall Council (25 013 698)

Statement Closed after initial enquiries Licensing 27-Jan-2026

Summary: We will not investigate this complaint about how the Council dealt with a possible breach of license conditions. This is because we are unlikely to find fault and the complainant has not suffered significant injustice.

East Suffolk Council (25 018 220)

Statement Closed after initial enquiries Licensing 22-Jan-2026

Summary: We will not investigate this complaint about taxi licensing because we cannot achieve the outcome Mr Y is seeking and it is reasonable to expect him to use his right of appeal to the magistrates court if he wishes his licenses to be reinstated.

Sheffield City Council (24 022 407)

Statement Closed after initial enquiries Licensing 15-Jan-2026

Summary: We will not investigate this complaint about the Council’s decision to issue Miss X a notice to close her business. This is because there is not enough evidence of fault to justify our involvement.

Transport for London (25 016 999)

Statement Closed after initial enquiries Licensing 12-Jan-2026

Summary: We will not investigate this complaint about private hire license renewal because the court is better placed to consider the complaint.

Royal Borough of Kensington & Chelsea (25 013 706)

Statement Closed after initial enquiries Licensing 06-Jan-2026

Summary: We will not investigate this complaint about an application for a House in Multiple Occupation property licence. This is because there is not enough evidence of fault to warrant investigation. And any injustice is not significant enough to justify our involvement.

Cheshire East Council (25 002 677)

Statement Upheld Licensing 02-Jan-2026

Summary: Mr X complained about how the Council licenced a residential park home and considered Fit and Proper Person nominations. We do not find fault with how the Council licenced the site or considered the nominations. The Council was at fault as its Fit and Proper Person register did not contain all relevant information, but this has now been corrected.

Westminster City Council (25 021 611)

Statement Closed after initial enquiries Licensing 02-Jan-2026

Summary: We will not investigate this complaint about the Council’s handling of Mr X’s street trading licence application. This is because the Council’s actions did not cause Mr X significant injustice.

Westminster City Council (25 012 127)

Statement Closed after initial enquiries Licensing 18-Dec-2025

Summary: We will not investigate this complaint about the Council’s communications with Mrs X about street trading fees as part of the complaint is made late and there are not good reasons to investigate now and there is insufficient evidence of fault or fault causing Mrs X a significant injustice to justify our further involvement.

Salford City Council (25 010 913)

Statement Closed after initial enquiries Licensing 16-Dec-2025

Summary: We will not investigate this complaint about the Council issuing a financial penalty for a breach of licensing conditions. This is because there is not enough evidence of fault.