Cookies

Our website puts small files, known as cookies, onto your computer to collect information about how you browse the site and to make it work more efficiently for you. They are used by most websites to improve the experience for users.

Our cookies are used to:

  • remember your settings so you don’t have to keep re-entering them
  • remember the notifications you've seen so we don't keep showing them to you
  • understand how you use the website so we can make improvements to suit your needs

Find out more about how to manage your cookies.

Cookies we use

Essential cookies

These help the site to run smoothly for you.

Name Purpose Expires
CookieNotice.Hide This hides the pop-up cookies notice for people who have already confirmed they had seen it on a previous visit to the site. After 6 months
ASPSESSIONID This helps the site to function smoothly during your visit. For example, remembering your display settings and online complaint form preferences. At the end of your browser session

Website usage cookies (Google Analytics)

We use Google Analytics to collect information about how you use the site so we can make sure it meets your needs and understand how it can be improved.

Google Analytics stores information about the pages you visit, how long you stay, how you get here and what you click on.

We do not use cookies to collect or store your personal information (for example your name or address) so we cannot identify you.

We do not allow Google to use or share our analytics data.

Name Purpose Expires
_ga

Google Analytics tracking cookie. Helps us to know how many people visit our site by tracking if you've visited before.

After 2 years
_gid Google Analytics tracking cookie. Helps us to know how many people visit our site by tracking if you've visited before. After 24 hours
_gat Google Analytics tracking cookie. Used to manage the rate at which page view requests are made. After 10 minutes

Google has developed a tool to help you opt out of Google Analytics cookies.

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