North Yorkshire Council (24 009 781)

Statement Upheld Trees 12-May-2025

Summary: We have found the Council at fault for not notifying Mrs X that it had confirmed Tree Preservation Orders within her property. This did not cause Mrs X an injustice as she was aware the Orders had been made and saw they had been confirmed online.

Malvern Hills District Council (24 021 071)

Statement Closed after initial enquiries Trees 12-May-2025

Summary: We cannot investigate Mr X’s complaint about the Council’s actions in relation to a tree preservation order. The law prevents us from investigating matters which a Court considered.

East Suffolk Council (24 020 407)

Statement Closed after initial enquiries Trees 27-Apr-2025

Summary: We will not investigate this complaint about the Council felling trees at a heathland site. This is because there is insufficient evidence of fault by the Council, and insufficient evidence of personal injustice.

London Borough of Harrow (24 016 555)

Statement Closed after initial enquiries Trees 23-Apr-2025

Summary: We will not investigate Mrs B’s complaint about the Council not removing two large trees which block light to her home. This is because there is not enough evidence of fault to justify an investigation.

Surrey County Council (25 001 001)

Statement Closed after initial enquiries Trees 21-Apr-2025

Summary: We will not investigate Mrs B’s complaint that she suffered an injury due to the Council’s failure to remove a dangerous tree. This is because it is reasonable for Mrs B to pursue her compensation claim by taking the Council to court.

Brighton & Hove City Council (24 021 137)

Statement Closed after initial enquiries Trees 16-Apr-2025

Summary: We will not investigate Mrs X’s complaint about damage caused by a Council owned tree and a personal injury claim for her child, Y. This is because it is reasonable for Mrs X to take the matter to court.

Wakefield City Council (24 013 313)

Statement Closed after initial enquiries Trees 13-Apr-2025

Summary: We cannot investigate Mr X’s complaint about Council delay in deciding and telling him about a planning application as he appealed to the Planning Inspector. We will not investigate his complaint about the Council’s handling of his complaint as it is not a good use of our resources.

London Borough of Haringey (24 022 334)

Statement Closed after initial enquiries Trees 01-Apr-2025

Summary: We will not investigate Mrs X’s complaint that a Council owned tree damaged her shed. This is because it is reasonable for her to take the matters complained about to court.

City of York Council (24 017 559)

Statement Closed after initial enquiries Trees 31-Mar-2025

Summary: We will not investigate this complaint about the Council charging the complainant for removing wood from his fallen tree from the highway. We cannot decide whether the Council is liable for the cost. This is a matter for the Council’s insurer or the courts. Also, we will not investigate a complaint that the Council has failed to provide information. It is reasonable to expect Mr X to complain to the Information Commissioner’s Office on this point.

London Borough of Barking & Dagenham (24 022 849)

Statement Closed after initial enquiries Trees 28-Mar-2025

Summary: We cannot investigate Mr B’s complaint about the Council cutting down trees in his garden. This is because we cannot investigate complaints about the management of social housing by councils.