London Borough of Bromley (24 017 506)

Statement Closed after initial enquiries Trees 10-Mar-2025

Summary: We cannot investigate most of Miss X’s complaint about damage caused to her wall in 2021 by a Council owned tree because it is reasonable for her to take the matter to court. We cannot investigate matters prior to 2024 because the complaint is late. There is insufficient evidence of delay in 2024 to warrant an investigation. The Information Commissioner’s Office is better suited to consider Miss X’s complaint about data processing.

Mid Suffolk District Council (24 017 307)

Statement Closed after initial enquiries Trees 06-Mar-2025

Summary: We will not investigate this complaint about the Council refusing Mr X’s request for a Tree Preservation Order. This is because there is not enough evidence of fault in its decision making process to warrant our involvement.

Surrey County Council (24 020 365)

Statement Closed after initial enquiries Trees 06-Mar-2025

Summary: We will not investigate Mrs X’s complaint that the Council’s contractors damaged her car while removing a tree. This is because it is reasonable to expect Mrs X to take the matter to court.

Solihull Metropolitan Borough Council (24 020 867)

Statement Closed after initial enquiries Trees 04-Mar-2025

Summary: We will not investigate Mrs B’s complaint that Council-owned trees are damaging her property. This is because it is reasonable for Mrs B to take the Council to court.

Stevenage Borough Council (24 016 214)

Statement Closed after initial enquiries Trees 25-Feb-2025

Summary: We will not investigate Mr X’s complaint about the Council’s decision not to cut back trees near his home because the complaint is late and there are no good reasons why it could not have been made sooner and in time.

Leeds City Council (24 016 461)

Statement Closed after initial enquiries Trees 24-Feb-2025

Summary: We will not investigate this complaint about the Council allegedly failing to ensure trees which were poisoned over ten years ago are replaced and replanted. He also says the Council has failed to take enforcement action against the rejection of a mobile home on the same land. The issues raised in respect of the trees are historical and it is not the role of the Ombudsman to investigate these. There is also insufficient evidence of fault by the Council with respect to its power to enforcement action for breach of planning law.

North Tyneside Metropolitan Borough Council (24 017 266)

Statement Closed after initial enquiries Trees 18-Feb-2025

Summary: We will not investigate this complaint about the Council’s decision not to prune a tree. This is because there is insufficient evidence of fault by the Council.

London Borough of Camden (24 007 486)

Statement Upheld Trees 17-Feb-2025

Summary: Mr B complained about the Council’s failure to respond to his complaints about an enforcement matter which caused him confusion. We found fault with the way the Council responded to his complaints. The Council has agreed to apologise and pay him £100.

Mansfield District Council (24 016 151)

Statement Closed after initial enquiries Trees 14-Feb-2025

Summary: We will not investigate this complaint about trees damaging Mr X’s property. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. It is reasonable for Mr X to apply to the courts.

City of Wolverhampton Council (23 021 070)

Statement Closed after initial enquiries Trees 13-Feb-2025

Summary: We cannot investigate Mr X’s complaint that the Council failed to maintain a tree in its area which poses a risk to his property. This is because it is reasonable to expect Mr X to take the matter to the Council’s insurers and, ultimately, the courts.