Recent statements in this category are shown below:
Statement Upheld Trees 13-Nov-2017
Summary: The Council was at fault for not telling the complainants when their neighbour applied to cut back a tree subject to a Tree Protection Order in their ownership. It has agreed to apologise and pay £100 in recognition of the distress caused. It has also amended its policy to avoid a repeat.
Statement Closed after initial enquiries Trees 10-Nov-2017
Summary: Miss X complained about the Council's failure to cut back trees near her mother's home. The Ombudsman will not investigate this complaint. There is insufficient evidence of injustice caused by the Council to warrant an investigation.
Statement Not upheld Trees 06-Nov-2017
Summary: there is no fault in how the Council dealt with tree and pathway issues.
Statement Closed after initial enquiries Trees 04-Nov-2017
Summary: The Ombudsman will not investigate Mr A's complaint that the Council has failed to cut back hedges because it concerns the Council's actions as a social housing provider.
Statement Closed after initial enquiries Trees 02-Nov-2017
Summary: The Ombudsman will not investigate Mr X's complaint about the Council's removal of trees on land behind his property. It is unlikely we will find fault in the Council's actions. The Council has apologised for its delay in responding to his concerns and I consider this to be a suitable remedy to this part of his complaint.
Statement Closed after initial enquiries Trees 01-Nov-2017
Summary: Mr X complained about the Council's refusal to hold a meeting with him about proposed work to a neighbour's trees. The Ombudsman does not intend to investigate this complaint. There is insufficient evidence of fault on the Council's part which has caused injustice to Mr X.
Statement Closed after initial enquiries Trees 30-Oct-2017
Summary: The Ombudsman will not investigate Mr A's complaint about the removal of street trees because it is unlikely he would find fault on the Council's part causing Mr A significant injustice.
Statement Not upheld Trees 30-Oct-2017
Summary: Mr D says the Council failed to follow procedures when considering a section 211 notice application to remove trees. The Ombudsman has not found evidence of fault. She has completed the investigation and not upheld the complaint.
Statement Upheld Trees 26-Oct-2017
Summary: The Ombudsman will not investigate this complaint about the Council's handling of a complaint about tree maintenance. This is because the Council has already undertaken to take steps to address any fault in its actions.
Statement Not upheld Trees 25-Oct-2017
Summary: There was no fault by the Council in the way it processed a Tree Preservation Order in respect of the complainant's business premises.