London Borough of Enfield (25 005 300)

Statement Closed after initial enquiries Trees 31-Mar-2026

Summary: We will not investigate Mr X’s complaint about the Council’s decision to plant a tree on the public footpath outside his home. There is insufficient evidence of fault to warrant an investigation by the Ombudsman. We will not investigate the Council’s complaint handling because the tests in our Assessment Code are not met.

Wigan Metropolitan Borough Council (25 017 843)

Statement Closed after initial enquiries Trees 30-Mar-2026

Summary: We will not investigate this complaint about the Council’s alleged failure to cut back the overgrown trees near Mr X’s property. This is because the complaint is late and there are no good reasons for this.

London Borough of Lambeth (25 019 246)

Statement Closed after initial enquiries Trees 27-Mar-2026

Summary: We will not investigate Mr X’s complaint about a Council tree outside his home, which he says has damaged his property. This is because it is reasonable for Mr X to pursue any claim for compensation through the court.

Cherwell District Council (25 017 581)

Statement Closed after initial enquiries Trees 25-Mar-2026

Summary: We will not investigate Mr X’s complaint about the Council’s involvement in works done by a neighbour during a development near his tree, and how it dealt with his complaint. There is not enough evidence of fault by the Council, nor sufficient significant personal injustice to Mr X caused by the Council, to warrant us investigating. We do not investigate councils’ complaint handling where we are not investigating the core issues giving rise to the complaint. We also cannot achieve the outcome Mr X seeks.

Coventry City Council (25 021 098)

Statement Closed after initial enquiries Trees 25-Mar-2026

Summary: We will not investigate Ms X’s complaint about the Council failing to properly investigate her concerns about its trees causing damage to her mother’s property. This is because there is insufficient evidence of fault with how the Council made its decision and there is another body better placed to consider whether the Council is liable for any damages.

Norwich City Council (25 019 872)

Statement Closed after initial enquiries Trees 24-Mar-2026

Summary: We will not investigate Mr X’s complaint about the Council’s decision not to prune a tree near his property. This is because there is insufficient evidence of fault by the Council and we cannot achieve the outcome he wants.

Bury Metropolitan Borough Council (25 017 033)

Statement Closed after initial enquiries Trees 18-Mar-2026

Summary: We will not investigate Miss X’s complaint about the Council’s decision not to remove a tree from the garden of the property it owns and where she lives, and how it dealt with her complaint. There is not enough evidence of Council fault to warrant us investigating. We also cannot achieve the core outcome she seeks. We do not investigate councils’ complaint handling where we are not investigating the key issue giving rise to the complaint.

North Northamptonshire Council (25 029 406)

Statement Closed after initial enquiries Trees 18-Mar-2026

Summary: We will not investigate Mrs C’s complaint that her property is being damaged by a Council-owned tree. This is because it is reasonable for Mrs C to put in a claim to the Council’s insurers, and if needed, pursue the claim at court.

Milton Keynes Council (25 018 358)

Statement Closed after initial enquiries Trees 16-Mar-2026

Summary: We will not investigate this complaint about the Council’s decision not to trim trees close to Mrs X’s property. This is because the complaint is late and there are no good reasons to exercise discretion to investigate it now.

City of Bradford Metropolitan District Council (25 016 637)

Statement Closed after initial enquiries Trees 12-Mar-2026

Summary: We will not investigate Mr X’s complaint about how the Council maintained trees outside his home. This is because there is not enough evidence of fault.