Trees


Recent statements in this category are shown below:

  • Welwyn Hatfield Borough Council (24 002 146)

    Statement Closed after initial enquiries Trees 30-May-2024

    Summary: We will not investigate this complaint about damage caused by falling branches. The courts are best placed to consider the matter, as a claim for compensation.

  • London Borough of Havering (24 000 701)

    Statement Closed after initial enquiries Trees 25-May-2024

    Summary: We will not investigate this complaint about a delay by the Council to maintain public trees in its area, or the adequacy of the works since carried out. With respect to inaction and delay, there is insufficient evidence of an injustice and further investigation is unlikely to lead to a different outcome. In relation to the complainant’s dissatisfaction with the works done since, the Council has yet to be given a reasonable opportunity to investigate and respond. We do not therefore have jurisdiction to consider these more recent matters.

  • Manchester City Council (24 000 913)

    Statement Closed after initial enquiries Trees 21-May-2024

    Summary: We will not investigate Mr X’s complaint about the Council not considering his concerns about twig and leaf litter and damage to the pavement and his front wall caused by two Council-owned trees. There is not enough evidence of fault in the Council’s decision-making process to warrant investigation. Even if there were fault, there is insufficient significant personal injustice caused to Mr X to justify an investigation. It would be reasonable for Mr X to claim on the Council’s insurance for property damage he believes has been caused by its trees, and to take the claim to court if required. We also cannot achieve the outcome Mr X seeks from his complaint.

  • Royal Borough of Windsor and Maidenhead Council (24 000 296)

    Statement Closed after initial enquiries Trees 19-May-2024

    Summary: We will not investigate Mrs X’s complaint about the Council failing to register a tree preservation order (TPO) for a plot of land near her property, and enforcement officers not visiting the site for 12 days after her report of the trees’ removal. There is insufficient significant personal injustice caused by the matters complained of to warrant investigation. Investigation of the enforcement officers’ actions would not lead to a different outcome.

  • Central Bedfordshire Council (23 021 284)

    Statement Closed after initial enquiries Trees 14-May-2024

    Summary: We will not investigate Mr X’s complaint about the Council’s refusal to remove trees near his property. There is insufficient evidence of fault to warrant an investigation.

  • Derbyshire County Council (24 002 434)

    Statement Closed after initial enquiries Trees 14-May-2024

    Summary: We will not investigate this complaint about the Council’s refusal to remove a large tree outside Mrs B’s home. This is because there is not enough evidence of fault to justify an investigation.

  • Oldham Metropolitan Borough Council (23 012 409)

    Statement Closed after initial enquiries Trees 12-May-2024

    Summary: We will not investigate this complaint about the Council’s decision not to prune a tree which is growing behind the complainant’s home. There is insufficient evidence of fault in the Council’s decision-making process to justify an investigation.

  • City of York Council (23 020 075)

    Statement Closed after initial enquiries Trees 08-May-2024

    Summary: We cannot investigate this complaint that the Council will not cut back a tree near Mr X’s home as this complaint relates to the Council’s role as a social housing provider and so is not within our remit.

  • North Tyneside Metropolitan Borough Council (23 021 182)

    Statement Closed after initial enquiries Trees 01-May-2024

    Summary: We will not investigate Mr B’s complaint that his vehicle was damaged by a fallen tree which the Council had failed to maintain. This is because it is reasonable for Mr B to pursue his claim against the Council at court.

  • Manchester City Council (23 012 140)

    Statement Upheld Trees 23-Apr-2024

    Summary: Mr X complained on behalf of himself and two neighbours that the Council failed to appropriately manage trees near their homes. Mr X also complained about the Council’s complaint handling. We do not find the Council at fault for its tree management. We find the Council at fault for its complaint handling, and this caused Mr X injustice. The Council has agreed to apologise.

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