London Borough of Richmond upon Thames (25 001 546)

Statement Closed after initial enquiries Trees 08-Jul-2025

Summary: We will not investigate this complaint about the process the Council followed before imposing a Tree Preservation Order on the highway outside the complainant’s home. We consider that further investigation will not lead to a different outcome.

Milton Keynes Council (25 000 592)

Statement Closed after initial enquiries Trees 29-Jun-2025

Summary: We will not investigate this complaint about some trees because there is insufficient evidence of fault by the Council causing injustice.

Northumberland County Council (25 000 413)

Statement Closed after initial enquiries Trees 27-Jun-2025

Summary: We will not investigate this complaint about the Council’s decision not to prune a tree close to the complainant’s property. There is insufficient evidence of fault on the Council’s part to warrant investigation.

Broxbourne Borough Council (25 000 125)

Statement Closed after initial enquiries Trees 24-Jun-2025

Summary: We will not investigate this complaint about the Council’s handling of a planning application near the complainant’s home, particularly with regard to the impact of the development on protected trees. There is insufficient evidence of fault causing the complainant a significant injustice.

London Borough of Sutton (25 003 670)

Statement Closed after initial enquiries Trees 23-Jun-2025

Summary: We will not investigate Mr X’s complaint that a Council owned tree damaged his property. This is because it is reasonable for Mr X to take the matter to court.

West Sussex County Council (25 000 178)

Statement Closed after initial enquiries Trees 23-Jun-2025

Summary: We will not investigate this complaint about damage caused to the complainant’s property by trees. It is reasonable to expect the complainant to claim on the Council’s insurer. If the claim is refused she can take the matter to court.

Newcastle upon Tyne City Council (25 000 826)

Statement Closed after initial enquiries Trees 22-Jun-2025

Summary: We will not investigate this complaint about the Council’s actions when removing vegetation from the complainant’s garden in 2023. This is because the complaint has been made late and there are no good reasons in the delay.

South Kesteven District Council (25 000 480)

Statement Closed after initial enquiries Trees 22-Jun-2025

Summary: We will not investigate this complaint about the way the council processed an application to cut down protected trees. The complainant has appealed to the Planning Inspectorate; therefore the complaint is outside our jurisdiction. Also, I consider it is not a good use of our resources to consider a complaint about the Council’s communications when we are not investigating the substantive issue.

West Berkshire Council (24 020 950)

Statement Closed after initial enquiries Trees 20-Jun-2025

Summary: We will not investigate this complaint about the Council’s decision to refuse to carry out works to trees near the complainant’s property. There is insufficient evidence of fault on the Council’s part to warrant investigation.

Sheffield City Council (24 005 325)

Statement Closed after initial enquiries Trees 17-Jun-2025

Summary: We will not investigate Mrs X’s complaint about the Council’s decision not to trim a tree near a property she owns, and how it communicated with her and dealt with her complaint. There is not enough evidence of fault in the Council’s decision-making process to warrant us investigating. There is insufficient significant personal injustice caused to Mrs X by the matters complained of to justify an investigation. We do not investigate councils’ communications and complaint handling where we are not investigating the core issues which gave rise to the complaint.