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Recent statements in this category are shown below:

  • Halton Borough Council (21 011 206)

    Statement Upheld Trees 23-May-2022

    Summary: Ms B complained that the Council delayed in implementing Tree Preservation Orders on her land and failed to notify the purchaser of the property that orders were pending. So, the purchaser felled the trees causing her distress. We found no fault on the Council's part in relation to the implementation of the orders or in relation to the information it gave the purchaser. However, it was at fault in that it delayed in responding to Ms B's request for information. The Council has agreed to apologise to Ms B.

  • London Borough of Harrow (21 006 748)

    Statement Upheld Trees 23-May-2022

    Summary: The Council failed to tell Ms B and other members of an allotment association that it had decided not to make a Tree Preservation Order on a line of trees along the boundary of the allotments. It also failed to properly respond to Ms B's complaint about the matter. The Council has agreed to apologise to Ms B and provide evidence of the action it is taking to prevent such failings in future.

  • Torbay Council (22 001 590)

    Statement Upheld Trees 18-May-2022

    Summary: We will not investigate this complaint about the Council's failure to remove a fallen tree and maintain land next to the complainant's home. The Council has apologised and agreed to carry out the work. Further investigation will not lead to a different outcome.

  • London Borough of Havering (21 002 739)

    Statement Upheld Trees 17-Feb-2022

    Summary: Ms X complained about the Council's failure to protect trees near her home before they were cut down. We found the Council at fault for not responding to a request to make a tree preservation order to protect the trees. The Council agreed to apologise to Ms X for the distress arising from the uncertainty about whether the trees might have been protected.

  • Torbay Council (21 010 727)

    Statement Not upheld Trees 11-Feb-2022

    Summary: Mr D complains about the removal of trees in a conservation area. The Ombudsman has discontinued the investigation because there is no personal injustice to Mr D.

  • Suffolk County Council (21 002 278)

    Statement Not upheld Trees 07-Jan-2022

    Summary: Miss X complained the Council failed to remove or properly cut back a tree near to her home. The Ombudsman has not found fault with the Council's decision-making.

  • Redditch Borough Council (21 006 737)

    Statement Not upheld Trees 15-Dec-2021

    Summary: There was no fault in the Council's decision to cut down several trees at the rear of Mr X's property.

  • Charnwood Borough Council (21 002 497)

    Statement Not upheld Trees 13-Dec-2021

    Summary: Mr X complains about the Council's decision to consider an application to amend planning permission to be a non-material amendment. There is no evidence of fault in how the Council made this decision.

  • London Borough of Ealing (21 001 859)

    Statement Upheld Trees 09-Dec-2021

    Summary: The Council wrongly promised to complete works to a tree outside Mr B's house. This raised Mr B's expectations. The Council took no action for a year; because of this it completed the works as a gesture of goodwill but failed to explain this to Mr B to manage his future expectations. The Council acknowledged Mr B's complaint on three occasions over the year, but never investigated or provided a response until Mr B involved the Ombudsman. The Council has apologised for failures in service, but to recognise Mr B's unnecessary time, trouble, and frustration the Council will pay £100.

  • City of London (21 000 565)

    Statement Not upheld Trees 24-Nov-2021

    Summary: The Ombudsman found no fault by the Council on Ms D's complaint about its excessive actions when it removed trees and vegetation from land it owns to the rear of her property following her report to it of it trespassing on to her land causing damage. It had no legal obligation to notify her of the works. Officers responded properly to her report and acted on it. They later explained why they removed what they did.