Trading standards


Recent statements in this category are shown below:

  • West Berkshire Council (24 005 944)

    Statement Closed after initial enquiries Trading standards 10-Sep-2024

    Summary: We cannot by law investigate this complaint about the Council’s trading standards investigation into alleged criminal offences. any action taken by or on behalf of any local policing body in connection with the investigation or prevention of crime.

  • Norfolk County Council (24 007 694)

    Statement Closed after initial enquiries Trading standards 05-Sep-2024

    Summary: We will not investigate Mr X’s complaint about the Council’s trading standards decision not to take specific further action. It is unlikely we would find its actions have caused Mr X a significant injustice. And it is reasonable to expect him to contact the Information Commissioner’s Office about a Freedom of Information request.

  • South Gloucestershire Council (24 004 448)

    Statement Closed after initial enquiries Trading standards 20-Aug-2024

    Summary: We cannot by law investigate this complaint about the Council’s trading standards investigation into the complainants’ business affairs. This is because the issues raised are subject to court action and an ongoing investigation by policing bodies. We have no jurisdiction to investigate in these circumstances.

  • City of Bradford Metropolitan District Council (24 004 152)

    Statement Closed after initial enquiries Trading standards 31-Jul-2024

    Summary: We will not investigate Mr X’s complaint about the Council’s Trading Standards service. This is because the Council is not responsible for investigating the concerns Mr X raised, which fall under the jurisdiction of a different local authority.

  • London Borough of Lambeth (23 005 521)

    Statement Closed after initial enquiries Trading standards 27-Jun-2024

    Summary: We will not investigate this complaint about the Council’s investigation of a trading standards complaint or the outcome of the investigation. This is because we do not consider the Council’s actions have caused the complainant significant injustice.

  • North Somerset Council (23 015 603)

    Statement Closed after initial enquiries Trading standards 13-Jun-2024

    Summary: We will not investigate this complaint about the Council’s decision not to act on the complainant’s report about the actions of a contractor who did work in her home. This is because we are unlikely to find fault in the Council’s actions.

  • Kent County Council (23 016 249)

    Statement Closed after initial enquiries Trading standards 12-Jun-2024

    Summary: Mr X complains the Council’s Trading Standards declined to investigate his complaint about mis-selling. We will not investigate the complaint because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation.

  • London Borough of Merton (23 020 150)

    Statement Closed after initial enquiries Trading standards 28-Apr-2024

    Summary: We will not investigate this complaint about the Council’s decision not to prosecute a local trader. This is because the Council’s actions did not cause the complainant significant injustice. Also, we cannot achieve the outcome the complainant wants, which is to force the Council to prosecute the trader and pay the complainant financial compensation.

  • Devon County Council (23 017 796)

    Statement Closed after initial enquiries Trading standards 10-Apr-2024

    Summary: We will not investigate this complaint about the Council’s delay in investigating Mr X’s trading standards complaint or the outcome of its investigation. This is because the complaint concerns events that took place more than 12 months ago and it would have been reasonable for Mr X to refer the complaint to us before now.

  • Stockton-on-Tees Borough Council (23 019 130)

    Statement Closed after initial enquiries Trading standards 07-Apr-2024

    Summary: We will not investigate this complaint about the Council’s decision to take court action and its actions during court proceedings. The law prevents us considering complaints about court processes.

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