Newcastle upon Tyne City Council (25 006 716)

Statement Closed after initial enquiries Trading standards 14-Aug-2025

Summary: We will not investigate this complaint that the Council refused to investigate a private company’s use of parking warnings as the complainant is not caused a level of injustice sufficient to warrant our further involvement.

Nottinghamshire County Council (24 021 176)

Statement Upheld Trading standards 11-Aug-2025

Summary: Mrs X complained the Council did not properly decide whether to prosecute a trader she complained about. We found the Council was at fault as it did not keep records showing how it decided not to prosecute the trader. To remedy the injustice caused the Council agreed to apologise to Mrs X and ensure it keeps records of its decision making in future.

Devon County Council (25 006 379)

Statement Closed after initial enquiries Trading standards 06-Aug-2025

Summary: We will not investigate Mrs X’s complaint about the Council’s Trading Standards involvement with her business. This is because we cannot achieve the outcome Mrs X wants, which is for the Council to compensate her for her losses. If Mrs X wishes to claim compensation it would be reasonable for her to take the matter to court

Lincolnshire County Council (24 023 361)

Statement Closed after initial enquiries Trading standards 01-Jul-2025

Summary: We will not investigate this complaint the Council’s Trading Standards Service did not investigate a property scam. There is not enough evidence of fault to justify our involvement.

London Borough of Brent (24 022 358)

Statement Closed after initial enquiries Trading standards 21-May-2025

Summary: We will not investigate this complaint about trading standards because there is not enough evidence of fault to justify investigating.

Wakefield City Council (24 020 462)

Statement Closed after initial enquiries Trading standards 01-Apr-2025

Summary: We will not investigate this complaint about trading standards because there is not enough evidence of fault to justify investigating.

Durham County Council (24 021 215)

Statement Closed after initial enquiries Trading standards 01-Apr-2025

Summary: We will not investigate this complaint about trading standards because it is late with no good reason to exercise discretion to investigate it now.

Brighton & Hove City Council (24 020 606)

Statement Closed after initial enquiries Trading standards 27-Mar-2025

Summary: We will not investigate this complaint about trading standards because any injustice is not significant enough to justify our involvement and we cannot achieve the outcome Mr Y is seeking.

Wiltshire Council (24 021 086)

Statement Closed after initial enquiries Trading standards 26-Mar-2025

Summary: We will not investigate this complaint about trading standards because further investigation would not lead to a different outcome and any remaining injustice is not significant enough to justify our involvement.

Wirral Metropolitan Borough Council (24 018 231)

Statement Closed after initial enquiries Trading standards 20-Mar-2025

Summary: We will not investigate Mr X’s complaint about a trading standards matter. This is because there is not enough evidence of fault by the Council and we cannot achieve the outcome Mr X wants.