Cumberland Council (24 022 620)

Statement Closed after initial enquiries Pollution 28-Jul-2025

Summary: We will not investigate this complaint about how the Council investigated smoke nuisance. Further investigation would not lead to a different outcome.

Torbay Council (25 000 947)

Statement Closed after initial enquiries Pollution 17-Jul-2025

Summary: We will not investigate this complaint about the Council’s investigation of smoke nuisance from a neighbour’s wood-burning stove. There is insufficient evidence of fault which would warrant an investigation.

Central Bedfordshire Council (25 000 931)

Statement Closed after initial enquiries Pollution 13-Jul-2025

Summary: We will not investigate Mrs X’s complaint about the Council’s actions and responses to her reports of litter and debris dumped on roadsides in the area. We could not add to the Council’s own investigation and an investigation would not lead to a different outcome. Even if there has been fault in some of the Council’s actions, the matters complained of do not cause Mrs X such sufficient significant personal injustice to warrant investigation.

North Yorkshire Council (24 020 467)

Statement Closed after initial enquiries Pollution 19-May-2025

Summary: We will not investigate Mrs X’s complaint about how the Council dealt with her reports of pollution. This is because there is insufficient evidence of fault causing her a significant injustice.

City of Doncaster Council (24 020 826)

Statement Closed after initial enquiries Pollution 06-May-2025

Summary: We will not investigate this complaint about the Council’s handling of Mr X’s reports of smoke emission from his neighbour’s chimney. This is because there is not enough evidence of fault to warrant us investigating.

Gloucester City Council (24 018 896)

Statement Closed after initial enquiries Pollution 26-Mar-2025

Summary: We will not investigate this complaint about the Council’s response to Ms X’s reports of odour and noise from a nearby industrial site. This is because it does not meet the tests set out in our Assessment Code. We are unlikely to find evidence of fault by the Council sufficient to warrant an investigation.

London Borough of Bromley (24 016 498)

Statement Closed after initial enquiries Pollution 27-Feb-2025

Summary: We will not investigate Mrs X’s complaint about how the Council investigated reports of smoke pollution. We are unlikely to find fault in the Council’s decision and Mrs X has not been caused any personal injustice.

London Borough of Barnet (24 016 238)

Statement Closed after initial enquiries Pollution 20-Feb-2025

Summary: We will not investigate this complaint about the Council’s assessment of Mr X’s complaint of light pollution from a neighbouring property affecting his home. There is insufficient evidence of fault which would warrant an investigation.

Wakefield City Council (24 015 886)

Statement Closed after initial enquiries Pollution 19-Feb-2025

Summary: We will not investigate this complaint about the Council’s failure to take action on his report of a light nuisance from a neighbouring property. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The complaint is outside our jurisdiction as the complainant has already taken legal action on the matter.

London Borough of Croydon (24 008 523)

Statement Upheld Pollution 03-Feb-2025

Summary: We will not investigate this complaint about alleged failings by the Council to carry out regular street sweeping where the complainant lives, as well as a failure to respond to incidents of fly tipping. Though there was fault by the Council which caused the complainant an injustice in some areas, it is unlikely that further investigation of the issues complained about would lead to a different outcome. This is because the Council has acknowledged its fault and offered an appropriate remedy which addresses the injustice suffered.