Nottingham City Council (24 003 437)

Statement Closed after initial enquiries Noise 15-Jul-2024

Summary: We will not exercise discretion to investigate this complaint about the Council’s discharge of a planning condition. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner. We will not investigate his complaint about the delay in enforcing a court order for noise nuisance. We have no jurisdiction not investigate complaints which have been subject to court proceedings.

West Northamptonshire Council (24 003 114)

Statement Closed after initial enquiries Noise 10-Jul-2024

Summary: We will not investigate this complaint about the Council’s handling of planning and noise control issues relating to public events which take place at a venue in Mr X’s locale. This is because past events fall outside our jurisdiction due to the passage of time and we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation in relation to more recent events.

Swindon Borough Council (24 002 616)

Statement Closed after initial enquiries Noise 02-Jul-2024

Summary: We will not investigate this complaint about the Council’s handling of Ms X’s reports of noise nuisance and its handling of her complaint about the matter. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation.

Babergh District Council (24 001 829)

Statement Closed after initial enquiries Noise 30-Jun-2024

Summary: We will not investigate this complaint about the Council’s delay in dealing with Ms X’s reports of noise nuisance from bottle banks sited close to her home. This is because an investigation is unlikely to add to that already carried out by the Council or lead to a different outcome.

Havant Borough Council (24 001 242)

Statement Closed after initial enquiries Noise 19-Jun-2024

Summary: We will not investigate Mr X’s complaint about how the Council handling his noise complaint. There is insufficient evidence of fault to justify our involvement.

Three Rivers District Council (24 000 122)

Statement Upheld Noise 18-Jun-2024

Summary: We will not investigate this complaint about the Council’s investigation of a complaint about noise nuisance. We have upheld this complaint because Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused to Mr X.

Northumberland County Council (23 012 115)

Statement Upheld Noise 23-May-2024

Summary: Ms X complains the Council failed to respond to her complaint regarding noise from various premises. There is no evidence of fault by the Council causing injustice.

Westminster City Council (23 010 516)

Statement Upheld Noise 22-May-2024

Summary: Ms X complained the Council failed to issue an abatement notice despite witnessing a statutory noise nuisance from deliveries to two businesses. We found fault with the actions of the Council as it delayed serving an abatement notice to Company 1. We have also found fault with the Council’s communication with Ms X. The Council has agreed to apologise and increase its financial payment to remedy the injustice caused.

Somerset Council (24 000 525)

Statement Closed after initial enquiries Noise 21-May-2024

Summary: We will not investigate Mr X’s complaint about The Council’s response to traffic noise and environmental concerns in Exmoor National Park. This is because there is not enough evidence of fault.

London Borough of Brent (24 000 292)

Statement Closed after initial enquiries Noise 20-May-2024

Summary: We will not investigate this complaint about the Council’s handling of a noise nuisance complaint made by Ms X. This is because an investigation is unlikely to add to the investigation already carried out by the Council or lead to a different outcome.