Liverpool City Council (25 004 968)

Statement Closed after initial enquiries Noise 19-Aug-2025

Summary: We will not investigate this complaint about the way the Council proposes to gather evidence in Mr X’s complaint about suffering noise nuisance. There is insufficient evidence of fault to justify investigating.

London Borough of Barnet (25 004 774)

Statement Closed after initial enquiries Noise 18-Aug-2025

Summary: We will not investigate this complaint about how the Council handled a noise complaint. This is because investigation is unlikely to achieve any worthwhile outcome for Mrs X.

Thurrock Council (25 001 862)

Statement Closed after initial enquiries Noise 17-Aug-2025

Summary: We will not investigate this complaint about how the Council failed to respond properly to unacceptable noise from a nearby business. This is because it is unlikely we would find fault.

East Hampshire District Council (24 014 841)

Statement Upheld Noise 13-Aug-2025

Summary: Mr X and Mr Y complained about the Council’s delays over several years with investigations relating to noise disturbances they reported. We found the Council at fault for missed opportunities to act under its statutory nuisance powers sooner and the time taken with retrospective planning applications. This caused significant uncertainty and frustration for Mr X and Mr Y. The Council has agreed to apologise and make symbolic payments to recognise the injustice caused.

London Borough of Camden (25 006 885)

Statement Closed after initial enquiries Noise 12-Aug-2025

Summary: We will not investigate Miss X’s complaint about noise nuisance from a building site in the Council’s area between August 2021 and December 2021. This is because there is insufficient evidence of fault for part of the complaint, and because there is no meaningful outcome achievable for the remainder.

Hart District Council (25 001 508)

Statement Closed after initial enquiries Noise 11-Aug-2025

Summary: We will not investigate this complaint about the Council’s investigation into the complainant’s reports of noise nuisance by a neighbour. There is insufficient evidence of fault in the way the Council has reached its conclusion on the case, and we could not achieve a different or worthwhile outcome for the complainant.

Welwyn Hatfield Borough Council (25 002 110)

Statement Closed after initial enquiries Noise 05-Aug-2025

Summary: We will not investigate this complaint about the way the Council handled Mx Z’s complaints about noise nuisance. This is because the claimed injustice is not significant enough to warrant our involvement.

Ashfield District Council (25 001 943)

Statement Closed after initial enquiries Noise 03-Aug-2025

Summary: We will not investigate Mr X’s complaint about the Council’s handling of his reports of noise nuisance from the boiler in his block of flats. This is because there is not enough evidence of fault to warrant us investigating.

Stroud District Council (25 005 905)

Statement Closed after initial enquiries Noise 31-Jul-2025

Summary: We will not investigate Mr X’s complaint about the Council not dealing with his noise complaint. This is because there is not enough evidence of fault to warrant an investigation.

Leeds City Council (25 003 430)

Statement Closed after initial enquiries Noise 31-Jul-2025

Summary: We will not investigate this complaint about vehicle noise because there is insufficient evidence of fault.