Recent statements in this category are shown below:

  • St Helens Metropolitan Borough Council (18 018 056)

    Statement Not upheld Noise 27-Sep-2019

    Summary: Mrs B complains the Council did not properly investigate her noise complaint against her neighbours or concerns about their care. Mrs B says she suffers constant noise from her neighbours and cannot enjoy her home. The Ombudsman has not found fault with the Council.

  • Chichester District Council (18 019 383)

    Statement Not upheld Noise 21-Aug-2019

    Summary: There was no fault by the Council in a complaint which alleged it misrepresented information on a noise nuisance complaint involving an ice rink in a local park.

  • Chichester District Council (18 015 727)

    Statement Not upheld Noise 21-Aug-2019

    Summary: There was no fault by the Council in a complaint alleging fault with its handling of noise nuisance complaints Mrs X made about the operation of an ice rink in a local park.

  • Manchester City Council (19 000 157)

    Statement Not upheld Noise 12-Aug-2019

    Summary: Mrs X complains about the way the Council has dealt with a noise nuisance being perpetrated by her next-door neighbour, stating it has failed to follow the relevant anti-social behaviour legislation. She says the noise often occurs during unsociable hours and is impacting on her physical and mental health. To remedy the situation, she wants it to take formal action to get the noise to stop. The Ombudsman has found the Council was not at fault because it properly investigated Mrs X's concerns before deciding not to take formal enforcement action.

  • Central Bedfordshire Council (18 015 657)

    Statement Not upheld Noise 09-Aug-2019

    Summary: Mr D complains about the Councils handling of his reports of noise nuisance at a development close to his home. I have completed my investigation on the basis there was no fault with how the Council considered Mr D's reports or how it dealt with his complaint.

  • London Borough of Bromley (18 016 928)

    Statement Not upheld Noise 08-Aug-2019

    Summary: Mrs Y complained the Council failed to properly investigate a continuing noise nuisance from a property close to her home. She complained the Council refused to add her to its out of hours property list and disregarded recordings of the problem. The Ombudsman has found no fault in the Council's actions.

  • Exeter City Council (18 017 483)

    Statement Upheld Noise 29-Jul-2019

    Summary: Ms X complained about the Council's investigation of her reports of noise and vibration. There was no fault in its investigation and how it made its decision to close the case. It should have summarised the outcome of its investigation into her allegation about a member of staff. It agreed to apologise to Ms X for this fault.

  • Selby District Council (19 000 133)

    Statement Not upheld Noise 26-Jul-2019

    Summary: Mrs X complains the Council has not properly investigated a noise from a neighbouring property as it has not carried out monitoring when the weather is below freezing. The Council has installed noise monitoring equipment on two occasions and this includes when the temperature fell below zero. The Council's professional judgment is the noise does not constitute a statutory nuisance. There is no fault in how the Council investigated the noise complaint.

  • South Kesteven District Council (18 007 078)

    Statement Not upheld Noise 19-Jul-2019

    Summary: Mr X complained about the way the Council handled his complaints about noise nuisance, vibrations and airborne substances from a business operating next to his property. There was no fault in the Council's actions.

  • South Oxfordshire District Council (18 017 185)

    Statement Not upheld Noise 17-Jul-2019

    Summary: Mr X complains that the Council has failed to adequately deal with persistent and longstanding noise from his neighbour's donkeys, cockerels and dogs. He says this has caused inconvenience and disturbance which affects his sleep and impacts on his quality of life. He says the Council's delay in adequately dealing with the noise has caused distress and anxiety. The Ombudsman does not find fault with the Council.