Ashford Borough Council (23 003 079)

Statement Upheld Antisocial behaviour 19-Oct-2023

Summary: Mrs K complained about the behaviour of her neighbour. There was no fault in how the Council investigated her complaints from a planning control and statutory nuisance perspective. However, the Council did not fully consider its role to investigate antisocial behaviour, and it wrongly refused Mrs K’s requests for an ASB review. The Council has agreed to take action to put matters right.

Chichester District Council (23 004 806)

Statement Not upheld Antisocial behaviour 17-Oct-2023

Summary: Mr X complained the Council did not investigate his complaint properly. He also complained the Council did not take action to protect him from the actions of engineers from a statutory undertaker carrying out work in his area. Mr X said the workers verbally and physically assaulted him and other local residents and caused intentional damage to their property. Mr X said this has affected his mental health. The Council was not at fault.

Somerset Council (23 006 961)

Statement Closed after initial enquiries Antisocial behaviour 17-Oct-2023

Summary: We will not investigate Mr X’s complaint about the Council’s response to anti-social behaviour he is experiencing. This is because an investigation would be unlikely to lead to a worthwhile outcome for Mr X.

Sunderland City Council (23 008 886)

Statement Closed after initial enquiries Antisocial behaviour 16-Oct-2023

Summary: We will not investigate this complaint about how the Council dealt with reports of antisocial behaviour. Part of the complaint is late, and there is insufficient evidence of fault in how the Council dealt with a recent report.

Wyre Borough Council (23 008 272)

Statement Closed after initial enquiries Antisocial behaviour 16-Oct-2023

Summary: We will not investigate Ms X’s complaint about the Council’s response to reports of anti-social behaviour. This is because further investigation would not achieve a worthwhile outcome.

West Lindsey District Council (23 008 474)

Statement Closed after initial enquiries Antisocial behaviour 10-Oct-2023

Summary: We will not investigate this complaint about how the Council has dealt with the complainant’s reports of noise nuisance. This is because there is insufficient evidence of fault by the Council.

West Suffolk Council (23 008 530)

Statement Closed after initial enquiries Antisocial behaviour 09-Oct-2023

Summary: We will not investigate this complaint about a high hedge next to the complainant’s home. The Council does not own the trees, so is not responsible for the alleged damage they are causing, and the complainant needs to follow the high hedge complaint process to enable the Council to consider using its anti-social behaviour powers.

Leeds City Council (23 008 224)

Statement Closed after initial enquiries Antisocial behaviour 09-Oct-2023

Summary: We will not investigate this complaint about anti-social behaviour taking place near Ms Y’s home. This is because we would be unlikely to find fault with the Council’s actions.

Chesterfield Borough Council (22 015 495)

Statement Closed after initial enquiries Antisocial behaviour 09-Oct-2023

Summary: We will not investigate this complaint about the Council’s refusal to provide information the complainant requested. It is reasonable to expect them to complain to the Information Commissioner’s Office about this. And, as the Council confirms the Community Protection Warning has been rescinded, it is unlikely investigation would lead to a different outcome.

Stoke-on-Trent City Council (23 008 473)

Statement Closed after initial enquiries Antisocial behaviour 08-Oct-2023

Summary: We will not investigate this complaint about how the Council has dealt with reports of antisocial behaviour in a park close to the complainant’s home. This is because there is insufficient evidence of fault, and we cannot achieve the outcome the complainant seeks.