Bristol City Council (24 011 250)

Statement Closed after initial enquiries Antisocial behaviour 03-Dec-2024

Summary: We will not exercise discretion to investigate this complaint about the Council’s failure to take action over nuisance from its tenants. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Miss X could not have complained to us sooner. We cannot investigate complaints about tenancy management by social housing landlords.

East Riding of Yorkshire Council (24 011 306)

Statement Closed after initial enquiries Antisocial behaviour 28-Nov-2024

Summary: We will not investigate this complaint about the Council’s response to concerns raised by Mr X in connection with a leisure centre car park and play area. This is because there is insufficient evidence of fault by the Council or injustice caused to Mr X to warrant an investigation.

Cornwall Council (24 011 135)

Statement Closed after initial enquiries Antisocial behaviour 27-Nov-2024

Summary: We will not investigate Miss X’s complaint about the Council’s failure to take action after she reported anti-social behaviour. There is insufficient evidence of fault by the Council in the way it considered her report.

London Borough of Harrow (24 002 263)

Statement Closed after initial enquiries Antisocial behaviour 26-Nov-2024

Summary: Mr X complained the Council failed to take action against his neighbour for noisy building works during 2022. I ended this investigation because Mr X’s complaint is late, and we are unlikely able to add to the Council’s investigation or achieve anything further for Mr X than its offer of £100.

Wokingham Borough Council (24 009 827)

Statement Closed after initial enquiries Antisocial behaviour 22-Nov-2024

Summary: We will not investigate Miss X’s complaint about the Council failing to appropriately deal with her reports of anti-social behaviour from her neighbour, who is a council tenant. This is because the complaint is out of the Ombudsman’s jurisdiction as it concerns the Council’s actions as a social housing landlord.

London Borough of Barnet (24 010 405)

Statement Closed after initial enquiries Antisocial behaviour 21-Nov-2024

Summary: We will not investigate this complaint about the Council’s handling of environmental protection issues involving Ms X. This is because past events fall outside our jurisdiction due to the passage of time and it is open to Ms X to engage with the Council if she wishes it to investigate any current problems she is experiencing.

Gravesham Borough Council (24 010 479)

Statement Closed after initial enquiries Antisocial behaviour 19-Nov-2024

Summary: We cannot investigate some of Ms X’s complaints about anti-social behaviour from a neighbour as they relate to the Council’s role as a social landlord and the law says we cannot investigate. We will not investigate other elements of Ms X’s complaint because an investigation is unlikely to achieve any worthwhile or additional outcome.

Peterborough City Council (24 009 721)

Statement Closed after initial enquiries Antisocial behaviour 18-Nov-2024

Summary: We will not investigate this complaint about the Council’s response to Mr X’s ongoing complaints about noise nuisance. This is because there is insufficient evidence of fault by the Council.

Rugby Borough Council (24 009 813)

Statement Closed after initial enquiries Antisocial behaviour 18-Nov-2024

Summary: We will not investigate Ms X’s complaint about how the Council responded to complaints of noise and antisocial behaviour by her neighbour. This is because the Council has apologised and agreed a way forward and it is unlikely investigation would achieve anything more for her at this time.

Tameside Metropolitan Borough Council (24 009 559)

Statement Closed after initial enquiries Antisocial behaviour 14-Nov-2024

Summary: We will not investigate this complaint about the way the Council dealt with reports of anti-social behaviour. There is not enough evidence of fault in the Council’s actions to justify an investigation.