East Devon District Council (24 005 791)

Statement Not upheld Antisocial behaviour 11-Mar-2025

Summary: Mr X complained the Council wrongly issued him with a community protection warning, and did not help with neighbour disputes. Mr X said this caused unnecessary distress, frustration, humiliation, and had a disproportionate impact on his mental health. We do not find the Council at fault.

Plymouth City Council (23 014 786)

Statement Closed after initial enquiries Antisocial behaviour 05-Mar-2025

Summary: We will not investigate this complaint about the actions of a Council officer involved in an anti-social behaviour case involving the complainants. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant investigation.

London Borough of Newham (23 019 189)

Statement Upheld Antisocial behaviour 05-Mar-2025

Summary: Miss X complains about the Council’s handling of her reports of noise nuisance and antisocial behaviour. She says this impacted her health. We find the Council at fault which caused Miss injustice. The Council has agreed to apologise to Miss X and issue its decision without further delay.

Preston City Council (24 016 092)

Statement Closed after initial enquiries Antisocial behaviour 04-Mar-2025

Summary: We will not investigate this complaint about how the Council dealt with reports of anti-social behaviour. There is not enough evidence of fault to justify our involvement.

St Albans City Council (24 016 582)

Statement Closed after initial enquiries Antisocial behaviour 28-Feb-2025

Summary: We will not investigate this complaint about the Council’s alleged failure to address Mr X’s concerns. It is too late for Mr X to complain about an Abatement Notice he received in 2022. Also, further investigation of the way the Council considered his complaint is unlikely to lead to a different outcome.

London Borough of Barnet (24 016 049)

Statement Closed after initial enquiries Antisocial behaviour 27-Feb-2025

Summary: We will not investigate this complaint about how the Council considered anti-social behaviour. That is because the complaint is late.

London Borough of Hillingdon (24 009 929)

Statement Not upheld Antisocial behaviour 26-Feb-2025

Summary: Mr X complains the Council failed to consider anti-social behaviour reports about land it owns. Mr X says this has caused him ongoing disturbances. We find no fault with the Council.

High Peak Borough Council (24 010 022)

Statement Upheld Antisocial behaviour 24-Feb-2025

Summary: Mr X complained the Council failed to effectively deal with allegations of statutory nuisance at a neighbouring property. Mr X said this has caused him real stress and has affected his health. We find the Council at fault for delays in its investigation and for poor communication. The Council has agreed to apologise to Mr X, make a payment to recognise the injustice caused and write to him setting out the next steps.

Birmingham City Council (24 016 366)

Statement Closed after initial enquiries Antisocial behaviour 21-Feb-2025

Summary: We will not investigate this complaint about the Council’s management of tenancy conditions in a building which it owns. There is insufficient evidence of fault which would warrant an investigation.

East Suffolk Council (24 015 112)

Statement Closed after initial enquiries Antisocial behaviour 20-Feb-2025

Summary: We will not investigate this complaint about the Council’s failure to act on reports that the complainant’s neighbour is breaching an Abatement Notice. We have not seen enough evidence of fault in the way the Council considered the reports to justify an investigation.