Wiltshire Council (24 019 850)

Statement Closed after initial enquiries Antisocial behaviour 21-Apr-2025

Summary: We will not investigate this complaint about the Council’s decision to issue the complainant a community protection notice for anti-social behaviour, or with respect to later matters. This is because the complainant could reasonably have exercised his right of appeal if he disagreed with the notice. There is no evidence the complainant has complained to the Council about matters subsequent to this and so these would be premature for us to investigate.

Walsall Metropolitan Borough Council (24 010 247)

Statement Closed after initial enquiries Antisocial behaviour 16-Apr-2025

Summary: We will not investigate this complaint about the Council’s response to noise nuisance. This is because parts of Ms X’s complaint are late. And of the parts that are not late, it is unlikely we would find fault, and further investigation is unlikely to lead to a different outcome for Ms X.

Teignbridge District Council (24 008 857)

Statement Closed after initial enquiries Antisocial behaviour 15-Apr-2025

Summary: We will not investigate Ms X’s complaint that the Council failed to act on her reports of anti-social behaviour because there is insufficient evidence of fault.

Torbay Council (24 015 169)

Statement Closed after initial enquiries Antisocial behaviour 15-Apr-2025

Summary: We will not investigate Mr X’s complaint about an unauthorised encampment. This is there is not enough evidence of fault to justify investigating and any injustice is not significant enough to justify our involvement.

London Borough of Ealing (24 018 089)

Statement Closed after initial enquiries Antisocial behaviour 14-Apr-2025

Summary: We will not investigate Mr X’s complaint about the Council’s decision the standard of his accommodation was suitable. It is unlikely we would find fault if we were to investigate and we cannot achieve the outcome he is seeking.

Blackpool Borough Council (24 018 737)

Statement Closed after initial enquiries Antisocial behaviour 13-Apr-2025

Summary: We will not investigate this complaint about the Council encouraging the complainant’s neighbours to harass her. We have not seen enough evidence of fault in the Council’s actions. Also an investigation would not lead to a different outcome and there is another suitable organisation to consider the concerns about breaches of privacy and harassment.

Dudley Metropolitan Borough Council (24 018 962)

Statement Closed after initial enquiries Antisocial behaviour 13-Apr-2025

Summary: We will not investigate this complaint about the Council lying to the Courts and wrongly evicting the complainant. This is because the law says we cannot investigate complaints about matters that have been considered in court proceedings. Also we cannot consider complaints about actions the Council has taken as a landlord. Both matters are outside our jurisdiction.

Kirklees Metropolitan Borough Council (24 019 228)

Statement Closed after initial enquiries Antisocial behaviour 13-Apr-2025

Summary: We will not investigate this complaint about how the Council dealt with reports of a light nuisance. This is because there is insufficient evidence of fault.

East Hampshire District Council (24 012 010)

Statement Upheld Antisocial behaviour 06-Apr-2025

Summary: Mr X complained the Council failed to properly consider his Anti-Social Behaviour case review. We find the Council at fault for failing to involve Mr X in the review and for failing to keep him updated, causing uncertainty and frustration. The Council has agreed to apologise to Mr X, make a payment to recognise the injustice, and act to prevent recurrence.

London Borough of Haringey (24 009 764)

Statement Upheld Antisocial behaviour 31-Mar-2025

Summary: Miss F complained the Council did not take effective action to resolve anti-social behaviour she was experiencing from a neighbouring property. The Council was at fault, because it misunderstood its legal jurisdiction on several relevant points, which caused uncertainty. The Council should apologise and offer to pay Miss F a financial remedy to reflect this, and implement improvements to its service.