Recent statements in this category are shown below:
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London Borough of Haringey (24 009 764)
Statement Upheld Antisocial behaviour 31-Mar-2025
Summary: Miss F complained the Council did not take effective action to resolve anti-social behaviour she was experiencing from a neighbouring property. The Council was at fault, because it misunderstood its legal jurisdiction on several relevant points, which caused uncertainty. The Council should apologise and offer to pay Miss F a financial remedy to reflect this, and implement improvements to its service.
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Transport for London (24 019 056)
Statement Closed after initial enquiries Antisocial behaviour 30-Mar-2025
Summary: We will not investigate Mr X’s complaint about the Authority’s decision to not remove graffiti on one of its buildings. This is because it does not cause sufficient injustice to Mr X to justify our further involvement.
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City of Bradford Metropolitan District Council (24 017 472)
Statement Closed after initial enquiries Antisocial behaviour 30-Mar-2025
Summary: We will not investigate Mr X’s complaint about the Council’s response to concerns regarding his neighbours’ properties. It is unlikely we would find evidence of fault in the Council’s actions and further investigation would not lead to a different outcome.
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Statement Not upheld Antisocial behaviour 30-Mar-2025
Summary: Mr X complained the Council did not act on his reports of anti-social behaviour, noise nuisance and bonfire nuisance from his neighbour. We did not find evidence of fault by the Council.
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Kirklees Metropolitan Borough Council (24 017 430)
Statement Closed after initial enquiries Antisocial behaviour 27-Mar-2025
Summary: We will not investigate Mr X’s complaint the Council failed to investigate his reports of nuisance caused by the smell of drug use by his neighbour. This is because there is insufficient evidence of fault.
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North West Leicestershire District Council (24 017 596)
Statement Closed after initial enquiries Antisocial behaviour 27-Mar-2025
Summary: We will not investigate this complaint about how the Council handled Ms X’s reports of anti-social behaviour. This is because there is not enough evidence of fault by the Council, and investigation would not lead to a different outcome.
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Dartford Borough Council (24 002 173)
Statement Not upheld Antisocial behaviour 27-Mar-2025
Summary: Ms X complained about harassment, noise nuisance and hoarding causing rodent infestations by her neighbours. Ms X has not raised formal noise nuisance or rodent complaints with the Council since May 2023, with matters before this being outside the Ombudsman’s jurisdiction to investigate. Ms X’s complaint about harassment has been considered by the courts and is therefore also outside the Ombudsman’s jurisdiction. We did not find fault with the Council for matters within our jurisdiction.
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Statement Closed after initial enquiries Antisocial behaviour 26-Mar-2025
Summary: We will not investigate Ms X’s complaint about noise nuisance from a neighbour. There is insufficient evidence of fault to warrant an investigation.
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London Borough of Barnet (23 017 198)
Statement Closed after initial enquiries Antisocial behaviour 26-Mar-2025
Summary: We will not investigate this complaint about how the Council dealt with reports of anti-social behaviour. The complaint is late.
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London Borough of Merton (24 010 994)
Statement Closed after initial enquiries Antisocial behaviour 25-Mar-2025
Summary: We will not investigate this complaint about the Council’s response to reports of noise nuisance. This is because any investigation by us is unlikely to find fault in the Council’s actions.