Birmingham City Council (25 000 572)

Statement Closed after initial enquiries Antisocial behaviour 15-Jul-2025

Summary: We will not investigate this complaint about how the Council dealt with reports of anti-social behaviour. There is not enough evidence of fault to justify our involvement.

Knowsley Metropolitan Borough Council (25 000 852)

Statement Closed after initial enquiries Antisocial behaviour 14-Jul-2025

Summary: We will not investigate this complaint about the Council’s failure to take sufficient action over noise nuisance from a barking dog. There is insufficient evidence of fault which would warrant an investigation.

Barnsley Metropolitan Borough Council (24 023 213)

Statement Closed after initial enquiries Antisocial behaviour 14-Jul-2025

Summary: We will not investigate Mrs X’s complaint the Council failed to take appropriate action to investigate her reports of anti-social behaviour from her neighbours. This is because there is insufficient evidence of fault.

Lincoln City Council (25 000 641)

Statement Closed after initial enquiries Antisocial behaviour 08-Jul-2025

Summary: We will not investigate this complaint about the Council issuing a community protection warning letter for removal of graffiti on private property. There is insufficient evidence of fault which would warrant an investigation.

Sefton Metropolitan Borough Council (24 017 161)

Statement Not upheld Antisocial behaviour 08-Jul-2025

Summary: Mr X complained the Council has not investigated his reports of Anti-Social Behaviour. He said this has impacted his mental health. The Council was not at fault.

Southend-on-Sea City Council (24 023 376)

Statement Closed after initial enquiries Antisocial behaviour 06-Jul-2025

Summary: We will not investigate this complaint about how the Council considered nuisance caused by the complainant’s neighbour. There is not enough evidence of fault to justify our involvement.

London Borough of Richmond upon Thames (25 000 289)

Statement Closed after initial enquiries Antisocial behaviour 03-Jul-2025

Summary: We will not investigate Mr X’s complaint about the Council’s handling of his complaint about a high hedge. The complaint is late and there is no good reason to investigate now.

Cornwall Council (24 023 401)

Statement Closed after initial enquiries Antisocial behaviour 30-Jun-2025

Summary: We cannot investigate Ms X’s complaint about the Council’s handling of her complaints about antisocial behaviour from her neighbours, as the Council considered the matter in its role as social landlord. If Ms X remains dissatisfied, the Housing Ombudsman Service is better placed to consider this complaint.

Coventry City Council (24 023 250)

Statement Closed after initial enquiries Antisocial behaviour 29-Jun-2025

Summary: We will not investigate Mr X’s complaint the Council did not respond to his telephone calls reporting noise nuisance. Further investigation would not lead to a different outcome.

Dudley Metropolitan Borough Council (24 013 603)

Statement Upheld Antisocial behaviour 24-Jun-2025

Summary: Mrs D complained the Council failed to properly investigate anti-social behaviour or carry out an anti-social behaviour case review. We found fault which caused Mrs D distress. To remedy this the Council has agreed to apologise and take action on the case as set out at the end of this statement.