Brighton & Hove City Council (24 021 182)

Statement Closed after initial enquiries Antisocial behaviour 08-Jun-2025

Summary: We will not investigate Ms X’s complaint about the Council’s handling of her complaint about antisocial behaviour from a neighbour. It is unlikely an investigation would lead to a different outcome or achieve what Ms X wants.

Broxtowe Borough Council (24 016 233)

Statement Not upheld Antisocial behaviour 03-Jun-2025

Summary: Mrs X complained that the Council issued a Community Protection Warning, followed by a further warning of a Community Protection Notice, without any evidence against her. We found that a Community Protection Notice was later issued, which Mrs X could have appealed in court. Based on this evidence, we have discontinued our investigation.

City of Wolverhampton Council (24 020 554)

Statement Closed after initial enquiries Antisocial behaviour 03-Jun-2025

Summary: We will not exercise discretion to investigate this complaint about the Council taking court action against him for anti-social behaviour in 2023. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner.

Reading Borough Council (24 022 917)

Statement Closed after initial enquiries Antisocial behaviour 01-Jun-2025

Summary: We will not investigate Mr X’s complaint about the Council’s handling of his Subject Access Request. The Information Commissioner’s Office is the appropriate body to consider his complaint.

Birmingham City Council (24 008 173)

Statement Closed after initial enquiries Antisocial behaviour 22-May-2025

Summary: We will not investigate this complaint about the Council’s handling of reports of anti-social behaviour made by Mr X about his neighbour. This is because we are unlikely to find evidence of fault, and further investigation would not lead to a different outcome.

London Borough of Tower Hamlets (24 005 075)

Statement Upheld Antisocial behaviour 21-May-2025

Summary: There was fault in the way the Council responded to the complainant’s reports of anti-social behaviour (ASB) in her building. The Council did not give proper consideration to the complainant’s needs or to its full toolkit of powers for tackling ASB, did not follow its own ASB policy as a landlord, made a series of errors in undertaking an ASB case review, and delayed updating its risk assessment of the complainant and responding to her formal complaint. This caused distress and frustration to the complainant, for which the Council has agreed to apologise and offer a financial remedy. The Council has also agreed to undertake a new ASB case review and circulate guidance to relevant staff on the ASB case review process.

Bristol City Council (24 021 636)

Statement Closed after initial enquiries Antisocial behaviour 15-May-2025

Summary: We cannot investigate this complaint about the Council’s response to a complaint about anti-social behaviour. We have no remit to consider the Council’s action in connection with its management of its social housing.

Sheffield City Council (24 011 603)

Statement Closed after initial enquiries Antisocial behaviour 13-May-2025

Summary: We will not investigate this complaint about how the Council responded to reports of anti-social behaviour. There is not enough evidence of fault to justify our involvement.

North East Lincolnshire Council (24 022 954)

Statement Closed after initial enquiries Antisocial behaviour 13-May-2025

Summary: We cannot investigate this complaint about a Fixed Penalty Notice because Mr Y has already been to court about the matter, and we cannot investigate when happened in court.

Westmorland and Furness Council (24 018 886)

Statement Closed after initial enquiries Antisocial behaviour 12-May-2025

Summary: We will not investigate Mr X’s complaint about the Council’s handling of his reports of noise nuisance and anti-social behaviour from his neighbours. This is because his complaint is late and there are no good reasons to exercise discretion to consider the late complaint. In addition, there is insufficient evidence of fault, and an investigation would not lead to any worthwhile outcomes.