Disclaimer of liability

Who we are

www.lgo.org.uk is maintained by the Local Government and Social Care Ombudsman and will be referred to as 'we' for the rest of this page. The official title of the body that runs us is the Commission for Local Administration in England.


While we make every effort to keep this website up to date, we make no warranties or representations that the information will be:

  • current
  • accurate
  • secure
  • complete
  • free from bugs or viruses

We are not liable for any loss or damage that may come from using this website. This applies if the loss or damage was foreseeable, arose in the normal course of action or you advised us that it might happen.

Virus protection

We take every effort to protect this website from viruses. You must ensure the way you use this website does not expose you to the risk of viruses or other malicious interference that can damage your computer system.

We are not responsible for any loss or damage to your computer system that might come from using this website.

Hacking and other offences

You must not introduce viruses, trojans, or any malicious or technologically harmful material to this website. You must not try to gain unauthorised access to this website, its server or any databases connected to it.

We will report any attacks or attempts to gain unauthorised access to the relevant law enforcement authorities and share information about you with them.

Links to other websites

We link to other helpful websites and resources. We do not have control over the content on these websites, and it does not signal our endorsement of them.

We are not responsible for any loss or damage that may come from using these sites.

Links to our website

We welcome other websites linking to us. You must not charge your website users to click on a link to our website, or say your website is endorsed by us without prior approval.

Changes to these terms and conditions

We can update these terms and conditions at any time without notice. You will agree to any changes if you continue to use the website after they have been updated.

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