Recent statements in this category are shown below:
Statement Upheld Health and safety 19-Dec-2017
Summary: Mr D complains the Authority failed to enforce a fire safety notice. The Ombudsman has found some evidence of fault because there were periods of delay by the Authority. However, it had no obligation to seek formal enforcement action. She has upheld the complaint and completed the investigation because the Authority has agreed to apologise to Mr D for one period of delay.
Statement Closed after initial enquiries Health and safety 11-Dec-2017
Summary: The Ombudsman will not investigate whether injuries suffered by the complainant were caused by the Council's negligence. This is a matter for the courts to decide.
Statement Closed after initial enquiries Health and safety 31-Jul-2017
Summary: The Ombudsman does not have grounds to investigate this complaint about the Council's failure to take action under health and safety legislation regarding noise from a wood chipper. This is because there is no sign that fault by the Council has caused the complainant an injustice to warrant our involvement.
Statement Closed after initial enquiries Health and safety 16-Jun-2017
Summary: The Ombudsman will not investigate Mr A's complaint about the way the Council has dealt with a road traffic incident he was involved in. This is because the Ombudsman is satisfied with the actions taken by the Council so there is no unremedied injustice for him to investigate. Mr A can ask the Information Commissioner's Office to consider whether he should be given access to the information he wants but says the Council has not provided, and it would be reasonable for him to do so.
Statement Upheld Health and safety 07-Jun-2017
Summary: The Community Protection Officer acted in line with his job description and training. Therefore, where there is no evidence of fault, the Ombudsman will not challenge the merits of a professional judgment. But the Council has accepted that at times it was insensitive when it responded to Ms B's complaint and apologised.
Statement Not upheld Health and safety 30-May-2017
Summary: There was no fault in the Council's investigation of a trading standards complaint. There was a delay in referring the complaint, but this was not the fault of the Council.
Statement Closed after initial enquiries Health and safety 23-May-2017
Summary: Ms X complained about the Council's failure to take action over her concerns about dangerous surfaces at a local water park feature. She also complains about its decision to restrict her contact with its officers in relation to her complaint. The Ombudsman will not investigate this complaint. There is insufficient evidence of fault on the Council's part which has caused injustice to Ms X.
Statement Closed after initial enquiries Health and safety 19-May-2017
Summary: The Ombudsman cannot investigate this complaint that the Council broke into the complainant's home to carry out an unnecessary gas inspection. This is because the Ombudsman cannot investigate a council when it is acting as a landlord. In addition, he cannot investigate any matter that has been considered in court.
Statement Not upheld Health and safety 12-May-2017
Summary: There is no evidence of fault in how Humberside Fire and Rescue Service dealt with fire prevention work between 2007 and 2009.
Statement Closed after initial enquiries Health and safety 02-May-2017
Summary: The Ombudsman will not investigate this complaint about the Council's decision not to take action in relation to a boiler flue. This is because there is insufficient evidence of fault by the Council.