Recent statements in this category are shown below:
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Plymouth City Council (24 000 882)
Statement Closed after initial enquiries Refuse and recycling 11-Jun-2024
Summary: We will not investigate Mr X’s complaint that the Council failed to send him a garden waste permit. This is because an investigation by the Ombudsman would not achieve any additional outcome for Mr X.
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City of Bradford Metropolitan District Council (24 001 083)
Statement Upheld Refuse and recycling 11-Jun-2024
Summary: We will not investigate this complaint about a fixed penalty notice. Further investigation would not lead to a different outcome.
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Buckinghamshire Council (24 001 306)
Statement Closed after initial enquiries Refuse and recycling 10-Jun-2024
Summary: We will not investigate this complaint about the Council not accepting a complaint about changes in the use of the Waste and Recycling Centre. This is because there is insufficient evidence of fault by the Council and we cannot achieve the outcome the complainant would like.
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Cheshire East Council (24 001 942)
Statement Closed after initial enquiries Refuse and recycling 10-Jun-2024
Summary: We will not investigate Mr X’s complaint about the Council’s decision to charge him for a replacement refuse bin. This is because there is insufficient evidence of fault by the Council.
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Tandridge District Council (23 006 491)
Statement Closed after initial enquiries Refuse and recycling 09-Jun-2024
Summary: We will not investigate this complaint about the Council’s actions surrounding the complainant’s refuse and recycling collections. We have not seen enough evidence of fault in the Council’s actions to warrant our involvement.
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South Tyneside Metropolitan Borough Council (24 001 637)
Statement Closed after initial enquiries Refuse and recycling 06-Jun-2024
Summary: We cannot investigate Mrs X’s complaint about missed refuse collections resulting from strike action by the Council’s refuse collection crews. This is because the complaint is about an issue which affects all or most of the people in the Council’s area and the law does not allow us to investigate such matters.
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Staffordshire Moorlands District Council (24 001 868)
Statement Closed after initial enquiries Refuse and recycling 06-Jun-2024
Summary: We will not investigate this complaint about damage refuse collectors allegedly caused to Mr X’s property. The courts are best placed to deal with compensation claims for damage to property.
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Statement Closed after initial enquiries Refuse and recycling 05-Jun-2024
Summary: We will not investigate this complaint that the Council has reduced the size of the complainant’s rubbish bin and the frequency of collections. This is because there is insufficient evidence of fault by the Council.
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Swindon Borough Council (24 001 527)
Statement Closed after initial enquiries Refuse and recycling 05-Jun-2024
Summary: We will not investigate Mr X’s complaint about his refuse bin provision. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
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South Tyneside Metropolitan Borough Council (24 001 643)
Statement Closed after initial enquiries Refuse and recycling 05-Jun-2024
Summary: We cannot investigate Mrs X’s complaint about missed refuse collections resulting from strike action by the Council’s refuse collection crews. This is because the complaint is about an issue which affects all or most of the people in the Council’s area and the law does not allow us to investigate such matters.