Dover District Council (24 021 373)

Statement Closed after initial enquiries Other 22-Apr-2025

Summary: We will not investigate this complaint about the Council’s response after Mrs X reported trees and bamboo in her neighbour’s garden. This is because there is insufficient evidence of fault by the Council.

Slough Borough Council (24 017 003)

Statement Closed after initial enquiries Other 21-Apr-2025

Summary: We will not investigate this complaint about the Council’s response to Miss X’s reports of a housing hazard. The Council investigated her concerns and decided it did not need to act. Therefore, any further investigation by us is unlikely to achieve a different outcome.

Huntingdonshire District Council (24 019 558)

Statement Closed after initial enquiries Other 21-Apr-2025

Summary: We will not investigate Mrs X’s complaint about the Council not fulfilling its duty to publicise or tell her about a national government financial support scheme for flooded properties. There is not enough evidence of fault by the Council to warrant us investigating. There is insufficient evidence that Council fault caused the injustice Mrs X claims.

Norwich City Council (24 019 901)

Statement Closed after initial enquiries Other 21-Apr-2025

Summary: We will not investigate this complaint about the Council’s introduction of new busking guidelines for the city. There is insufficient evidence of fault which would warrant an investigation.

Darlington Borough Council (24 020 189)

Statement Closed after initial enquiries Other 16-Apr-2025

Summary: We will not investigate Mr X’s complaint about the Council deciding not to do work to the grass verge on the highway outside his house. There is not enough evidence of fault in the Council’s decision‑making process, nor significant personal injustice caused to Mr X by the matters complained of, to warrant us investigating. We also cannot achieve the outcome Mr X wants.

East Riding of Yorkshire Council (24 019 025)

Statement Closed after initial enquiries Other 15-Apr-2025

Summary: We will not investigate Mr X’s complaint about the Council not investigating the condition of some listed buildings, and not processing his complaint. There is not enough evidence of fault in the Council’s decision-making process to warrant us investigating. There is insufficient significant personal injustice to Mr X to justify an investigation. We do not investigate council complaint-handling where we are not investigating the core issues giving rise to the complaint.

Three Rivers District Council (24 020 022)

Statement Closed after initial enquiries Other 14-Apr-2025

Summary: We will not investigate this complaint about the Council sharing personal data, a Council officer breaching the Equality Act 2010, and the Council’s failure to address the officer’s conduct. This is because the ICO is better placed to consider complaints about personal data handling, only the courts can decide if there has been a breach of the Equalities Act, there is insufficient evidence of Council fault, and we cannot investigate personnel issues. We cannot therefore achieve the result the complainant is seeking.

London Borough of Hackney (23 019 764)

Statement Closed after initial enquiries Other 10-Apr-2025

Summary: We will not investigate Mr X’s complaint about the Council seizing his car on two occasions. The complaint is late and there is no evidence to suggest that Mr X could not have complained to us sooner.

City of Wolverhampton Council (24 019 214)

Statement Closed after initial enquiries Other 10-Apr-2025

Summary: We will not investigate this complaint about the Council’s maintenance of trees, grass and shrubbery. This is because there is insufficient evidence of fault causing significant injustice to the complainant, and we are unlikely to add anything more to the Council’s response.

Reading Borough Council (24 019 038)

Statement Closed after initial enquiries Other 06-Apr-2025

Summary: We will not investigate this complaint about the Council’s response to the complainant’s damaged allotment. This is because part of the complaint is late, and our involvement is also unlikely to achieve a worthwhile outcome. It would be reasonable for the complainant to seek to recover the cost of damage to her property through a court of law because it can decide questions of liability which we cannot.