Other


Recent statements in this category are shown below:

  • Stockport Metropolitan Borough Council (17 005 864)

    Statement Upheld Other 13-Nov-2017

    Summary: Mr P complains the Council failed to explain how it assessed his flood grant application. The Ombudsman has found evidence of fault because the Council failed to document how it considered Mr P's case and did not provide him with an adequate decision letter. The Ombudsman has upheld the complaint and completed the investigation because the Council agreed to reassess Mr P's case.

  • Thanet District Council (17 001 301)

    Statement Upheld Other 10-Nov-2017

    Summary: There was fault by the Council in the improvement notice, in failing to properly follow up to ensure the notice was complied with or otherwise ensuring the property was in a habitable condition. To remedy the injustice caused to Mr B the Council will pay him £500 within one month of the date of this decision.

  • Sandwell Metropolitan Borough Council (17 003 242)

    Statement Upheld Other 09-Nov-2017

    Summary: There is insufficient evidence of fault in the way the Council has responded to complaints of anti-social behaviour occurring at a nature reserve.

  • Wigan Metropolitan Borough Council (17 010 642)

    Statement Closed after initial enquiries Other 08-Nov-2017

    Summary: Mr X complained about the Council's failure to respond to his request for a pest control appointment. The Ombudsman will not investigate this complaint. There is insufficient evidence of injustice caused to Mr X by any fault by the Council.

  • Walsall Metropolitan Borough Council (17 010 165)

    Statement Closed after initial enquiries Other 08-Nov-2017

    Summary: The Ombudsman will not investigate Mr B's complaint about the Council's decision to reduce the regularity of grass cutting to public areas. This is because there is insufficient evidence of administrative fault in the way the decision was made.

  • Leicester City Council (17 010 624)

    Statement Closed after initial enquiries Other 02-Nov-2017

    Summary: The Ombudsman will not investigate Miss X's complaint that the Council has taken excessive action in response to her dog barking. This is because it is unlikely we would find fault in the Council's actions and Miss X has not suffered a significant injustice.

  • Manchester City Council (17 010 128)

    Statement Closed after initial enquiries Other 31-Oct-2017

    Summary: The Ombudsman will not investigate Mr A's complaint about intimidating behaviour by security guards. Further consideration of the complaint is unlikely to find fault with the way the Council has investigated Mr A's complaint. And we cannot achieve the outcome Mr A wants, which is for the Council to take disciplinary action against the security guards.

  • Kirklees Metropolitan Borough Council (17 005 082)

    Statement Upheld Other 26-Oct-2017

    Summary: The Council was at fault when it published an article about Mrs X which contained inaccuracies The action the Council has taken already is a sufficient remedy for the injustice caused. Any claim for loss of earnings or defamation is a matter for the courts. The Council is entitled to decide what conditions it imposes on animal home boarding licenses. There is no fault in the guidance the Council provided Mrs X about dog grooming. If Mrs X believes these are discriminatory it is open to her to challenge this through the courts. The decision to refuse Mrs X an animal home boarding license in 2014 happened too long ago to consider it now.

  • London Borough of Ealing (17 005 039)

    Statement Not upheld Other 24-Oct-2017

    Summary: The Ombudsman has stopped his investigation. Mr X had a right of appeal to the Magistrates' court. He should have used it if he disputed the fixed penalty notice.

  • Chorley Borough Council (17 004 523)

    Statement Closed after initial enquiries Other 24-Oct-2017

    Summary: We will not investigate Ms Y's complaint about the Council not responding to her complaint about a refund she sought. The Council has now made the refund and so the complaint is resolved.

;