Newcastle upon Tyne City Council (24 006 825)

Statement Closed after initial enquiries Other 04-Mar-2025

Summary: We will not investigate this complaint about Mr X’s dissatisfaction with various Council services operated in his locale, including grass cutting, weed removal and litter collection. This is because there is insufficient evidence of fault by the Council or injustice caused to Mr X to warrant an investigation.

Oxfordshire County Council (24 016 514)

Statement Closed after initial enquiries Other 03-Mar-2025

Summary: We will not investigate Mr X’s complaint about the way his complaint about a matter affecting his relative’s personal relationship was dealt with by the Council. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. We are unlikely to be able to add anything to the Council’s investigation.

London Borough of Waltham Forest (24 016 785)

Statement Closed after initial enquiries Other 03-Mar-2025

Summary: We will not investigate this complaint about the operation of the Council’s street cleaning service in Mr X’s locale. This is because there is insufficient evidence of fault by the Council to warrant an investigation.

Stoke-on-Trent City Council (24 017 815)

Statement Closed after initial enquiries Other 03-Mar-2025

Summary: We will not investigate this complaint about the Council’s handling of reports of a barking dog. This is because there is no evidence of fault by the Council so it does not warrant us investigating.

Bolsover District Council (24 013 042)

Statement Closed after initial enquiries Other 24-Feb-2025

Summary: We will not investigate Mr X’s complaint about graveyard maintenance. This is because there is insufficient evidence of fault by the Council to warrant an investigation.

London Borough of Lewisham (24 000 721)

Statement Not upheld Other 21-Feb-2025

Summary: Mr K complains the Council failed to respond properly to his complaints about a street refuse collection point. He says this caused pests and fly tipping. There is no fault by the Council.

Birmingham City Council (24 015 345)

Statement Closed after initial enquiries Other 20-Feb-2025

Summary: We will not investigate this complaint about the Council’s decision to evict Mr X from his allotment plot. This is because the complaint is a late complaint and so falls outside our jurisdiction due to the passage of time.

London Borough of Harrow (24 016 144)

Statement Closed after initial enquiries Other 20-Feb-2025

Summary: We will not investigate Miss X’s complaint the Council has ignored her requests for action on rats and nuisance caused by the empty house next to her property. This is because there is insufficient evidence of fault. And we cannot achieve the outcome she is seeking.

Manchester City Council (24 016 167)

Statement Closed after initial enquiries Other 20-Feb-2025

Summary: We will not investigate Mr X’s complaint about the Council’s decision to install fencing around his property and charge him for the work. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. Mr X can raise his concerns as his defence at court as the court has powers to cancel the charges.

Buckinghamshire Council (24 001 013)

Statement Not upheld Other 19-Feb-2025

Summary: We found no fault on the complaint of Mr S and Ms T about the Council failing to follow procedures after receiving reports about a mobile home park. I am satisfied the Council acted on the reports of breaches of planning consent, for example, and investigated and considered the evidence before making its decisions on them.