Stoke-on-Trent City Council (24 020 601)

Statement Closed after initial enquiries Other 07-May-2025

Summary: We will not investigate Mr and Mrs X’s complaint about the Councils actions relating to a Fixed Penalty Notice. There is not enough evidence of fault causing injustice and Mr and Mrs X could have raised a defence in court.

Sheffield City Council (24 021 201)

Statement Closed after initial enquiries Other 07-May-2025

Summary: We will not investigate Mr X’s complaint about the Council’s response to his report of fly-tipping. This is because there is insufficient evidence of fault by the Council to warrant an investigation.

Malvern Hills District Council (24 022 127)

Statement Closed after initial enquiries Other 06-May-2025

Summary: We will not investigate this complaint about dog fouling because there is insufficient evidence of fault by the Council.

London Borough of Enfield (24 013 660)

Statement Closed after initial enquiries Other 28-Apr-2025

Summary: We will not investigate Mr X’s complaint about the Council’s decision to investigate him for possible waste offences. There is not enough evidence of fault by the Council to warrant investigation.

City of Wolverhampton Council (24 020 897)

Statement Closed after initial enquiries Other 28-Apr-2025

Summary: We will not investigate Mr X’s complaint about an officer’s actions whilst issuing him a Fixed Penalty Notice for spitting. This is because Mr X could have raised a defence against the issuing of the notice in court if he considered there was fault in the way it was issued. We will not investigate Mr X’s complaint about the Council’s response to his subject access request because it is a data matter the Information Commissioner’s Office is best placed to consider and decide.

Birmingham City Council (24 009 205)

Statement Upheld Other 27-Apr-2025

Summary: Mr F complained the Council had not taken action about a vehicle that was abandoned near to his house over two years ago. It referred him to the police and Driver and Vehicle Licensing Agency. But when he contacted those organisations, they referred him back to the Council. We uphold the complaint as the Council has duties around abandoned vehicles and it has delayed taking action. This delay has led to avoidable frustration for Mr F. The Council has agreed to our recommendations for it to take action to remove the vehicle, apologise to Mr F and introduce a written policy as a service improvement.

Dover District Council (24 021 373)

Statement Closed after initial enquiries Other 22-Apr-2025

Summary: We will not investigate this complaint about the Council’s response after Mrs X reported trees and bamboo in her neighbour’s garden. This is because there is insufficient evidence of fault by the Council.

Slough Borough Council (24 017 003)

Statement Closed after initial enquiries Other 21-Apr-2025

Summary: We will not investigate this complaint about the Council’s response to Miss X’s reports of a housing hazard. The Council investigated her concerns and decided it did not need to act. Therefore, any further investigation by us is unlikely to achieve a different outcome.

Huntingdonshire District Council (24 019 558)

Statement Closed after initial enquiries Other 21-Apr-2025

Summary: We will not investigate Mrs X’s complaint about the Council not fulfilling its duty to publicise or tell her about a national government financial support scheme for flooded properties. There is not enough evidence of fault by the Council to warrant us investigating. There is insufficient evidence that Council fault caused the injustice Mrs X claims.

Norwich City Council (24 019 901)

Statement Closed after initial enquiries Other 21-Apr-2025

Summary: We will not investigate this complaint about the Council’s introduction of new busking guidelines for the city. There is insufficient evidence of fault which would warrant an investigation.