North Tyneside Metropolitan Borough Council (25 013 409)

Statement Closed after initial enquiries Other 19-Dec-2025

Summary: We will not investigate this complaint about a vehicle the Council removed as an abandoned vehicle. This is because further investigation is unlikely to find evidence of fault.

Birmingham City Council (25 010 421)

Statement Upheld Other 18-Dec-2025

Summary: We have upheld Miss X’s complaint about poor communication. The Council has apologised, made service improvements and will refund an inspection fee.

Chelmsford City Council (25 010 642)

Statement Closed after initial enquiries Other 17-Dec-2025

Summary: We will not investigate this complaint about the Council issuing a warning letter for littering. This is because the injustice is not significant enough to warrant an investigation.

South Kesteven District Council (25 010 535)

Statement Closed after initial enquiries Other 16-Dec-2025

Summary: We will not investigate Mr X’s complaint about the Council not ordering a neighbour to remove waste from their property, and about complaint-handling delay. There is not enough evidence of Council fault to warrant us investigating. There is insufficient significant personal injustice caused to Mr X by the Council to justify an investigation. We also cannot achieve the outcome he seeks. We do not investigate council complaint-handling where we are not investigating the core issue giving rise to the complaint.

South Staffordshire District Council (25 010 563)

Statement Closed after initial enquiries Other 16-Dec-2025

Summary: We will not investigate this complaint about the Council’s decision not to issue an abatement notice about a light shining into Mr X’s house. This is because there is not enough evidence of fault to warrant an investigation.

Liverpool City Council (25 011 482)

Statement Closed after initial enquiries Other 16-Dec-2025

Summary: We will not investigate this complaint about the Councils street cleansing vehicles. There is no worthwhile outcome achievable by our involvement.

Birmingham City Council (25 005 810)

Statement Closed after initial enquiries Other 15-Dec-2025

Summary: We will not investigate this complaint about the Council’s actions relating to a fixed penalty notice. This is because it is unlikely we would find fault and there is no worthwhile outcome achievable.

Slough Borough Council (25 009 824)

Statement Closed after initial enquiries Other 15-Dec-2025

Summary: We will not investigate this complaint about how the Council carried out a food hygiene inspection at Mr X’s business. There is not enough evidence of fault to justify us investigating, and we cannot achieve the outcomes that Mr X wants.

Bristol City Council (25 020 680)

Statement Closed after initial enquiries Other 15-Dec-2025

Summary: We will not investigate Mrs B’s complaint about damage to her property. This is because it is not our role to decide negligence claims and the alleged injustice is not significant enough to justify our involvement.

London Borough of Enfield (25 018 970)

Statement Closed after initial enquiries Other 01-Dec-2025

Summary: We will not investigate this complaint the Council wrongly issued a fixed penalty notice for littering. The Council has cancelled the Notice. Further investigation by the Ombudsman will not lead to a different outcome.