London Borough of Barking & Dagenham (24 019 544)

Statement Closed after initial enquiries Other 11-Mar-2025

Summary: We will not investigate Miss X’s complaint about the Council’s actions in relation to its issuing of a Fixed Penalty Notice for littering. This is because Miss X can raise a defence against the issuing of the notice in court.

Sefton Metropolitan Borough Council (24 016 857)

Statement Closed after initial enquiries Other 10-Mar-2025

Summary: We will not investigate Mr X’s complaint about the Council’s decision not to take enforcement action against a private business because he was concerned it damaged his property. This is because the complaint is late, and I have seen no good reason it could not have been made sooner.

Newcastle upon Tyne City Council (24 006 825)

Statement Closed after initial enquiries Other 04-Mar-2025

Summary: We will not investigate this complaint about Mr X’s dissatisfaction with various Council services operated in his locale, including grass cutting, weed removal and litter collection. This is because there is insufficient evidence of fault by the Council or injustice caused to Mr X to warrant an investigation.

Oxfordshire County Council (24 016 514)

Statement Closed after initial enquiries Other 03-Mar-2025

Summary: We will not investigate Mr X’s complaint about the way his complaint about a matter affecting his relative’s personal relationship was dealt with by the Council. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. We are unlikely to be able to add anything to the Council’s investigation.

London Borough of Waltham Forest (24 016 785)

Statement Closed after initial enquiries Other 03-Mar-2025

Summary: We will not investigate this complaint about the operation of the Council’s street cleaning service in Mr X’s locale. This is because there is insufficient evidence of fault by the Council to warrant an investigation.

Stoke-on-Trent City Council (24 017 815)

Statement Closed after initial enquiries Other 03-Mar-2025

Summary: We will not investigate this complaint about the Council’s handling of reports of a barking dog. This is because there is no evidence of fault by the Council so it does not warrant us investigating.

Bolsover District Council (24 013 042)

Statement Closed after initial enquiries Other 24-Feb-2025

Summary: We will not investigate Mr X’s complaint about graveyard maintenance. This is because there is insufficient evidence of fault by the Council to warrant an investigation.

London Borough of Lewisham (24 000 721)

Statement Not upheld Other 21-Feb-2025

Summary: Mr K complains the Council failed to respond properly to his complaints about a street refuse collection point. He says this caused pests and fly tipping. There is no fault by the Council.

Birmingham City Council (24 015 345)

Statement Closed after initial enquiries Other 20-Feb-2025

Summary: We will not investigate this complaint about the Council’s decision to evict Mr X from his allotment plot. This is because the complaint is a late complaint and so falls outside our jurisdiction due to the passage of time.

London Borough of Harrow (24 016 144)

Statement Closed after initial enquiries Other 20-Feb-2025

Summary: We will not investigate Miss X’s complaint the Council has ignored her requests for action on rats and nuisance caused by the empty house next to her property. This is because there is insufficient evidence of fault. And we cannot achieve the outcome she is seeking.