West Sussex County Council (23 009 435)

Statement Closed after initial enquiries Other 22-Oct-2023

Summary: We will not investigate Mrs X’s complaint about the Council’s response to her residents’ group’s report of a breach of fire regulations at a local premises. There is not enough evidence of fault in the officer actions, nor sufficient significant injustice stemming from the matters complained of, to warrant investigation.

Durham County Council (23 009 187)

Statement Closed after initial enquiries Other 18-Oct-2023

Summary: We will not investigate this complaint about grass cutting because there is not enough significant injustice to justify our involvement.

Harlow District Council (23 009 417)

Statement Closed after initial enquiries Other 18-Oct-2023

Summary: We will not investigate this complaint about how the Council's investigation into officer conduct may impact on a future decision of the Council. This is because the injustice to Mr X is speculative at this time, and we cannot achieve the outcome he seeks.

Maldon District Council (23 002 364)

Statement Closed after initial enquiries Other 17-Oct-2023

Summary: We will not investigate this complaint about how the Council dealt with reports that birds were causing a statutory nuisance. There is not enough evidence of fault to justify our involvement.

Westminster City Council (23 006 652)

Statement Upheld Other 15-Oct-2023

Summary: We will not investigate this complaint about the Council’s response to Ms X’s reports of fly tipping and rubbish accumulation on a bridge close to her property. This is because the Council is currently taking action to address the matter and there are insufficient grounds to warrant an investigation.

London Borough of Redbridge (23 008 268)

Statement Upheld Other 10-Oct-2023

Summary: We will not investigate this complaint about the way the Council has responded to reports of dog fouling. This is because further investigation would not lead to a different outcome.

London Borough of Enfield (23 005 187)

Statement Closed after initial enquiries Other 10-Oct-2023

Summary: We will not investigate this complaint about how the Council dealt with a Freedom of Information request because Mr X’s concerns are best raised with the Information Commissioner’s Office. We will we not investigate Mr X’s complaint about rubbish outside a property as any injustice is not significant enough.

Durham County Council (23 008 590)

Statement Closed after initial enquiries Other 08-Oct-2023

Summary: We will not investigate this complaint about the general state of the housing estate Ms X lives on. This is because an investigation is unlikely to add to that already carried out by the Council or lead to a different outcome.

London Borough of Hillingdon (22 011 882)

Statement Upheld Other 05-Oct-2023

Summary: Mr X complained about the Council’s decision to remove and destroy his two cars without contacting him. There was fault causing injustice when the Council failed to double check the condition of one of Mr X’s cars, and when its contractor destroyed both Mr X’s cars before the Council notified him of their removal.

Northumberland County Council (23 003 601)

Statement Closed after initial enquiries Other 02-Oct-2023

Summary: We will not investigate this complaint about the Council’s failure to keep land next to the complainant’s home weed-free or to reinforce the complainant’s fence. There is not enough evidence of fault in the Council’s actions to justify our involvement.