South Kesteven District Council (25 010 535)

Statement Closed after initial enquiries Other 16-Dec-2025

Summary: We will not investigate Mr X’s complaint about the Council not ordering a neighbour to remove waste from their property, and about complaint-handling delay. There is not enough evidence of Council fault to warrant us investigating. There is insufficient significant personal injustice caused to Mr X by the Council to justify an investigation. We also cannot achieve the outcome he seeks. We do not investigate council complaint-handling where we are not investigating the core issue giving rise to the complaint.

South Staffordshire District Council (25 010 563)

Statement Closed after initial enquiries Other 16-Dec-2025

Summary: We will not investigate this complaint about the Council’s decision not to issue an abatement notice about a light shining into Mr X’s house. This is because there is not enough evidence of fault to warrant an investigation.

Liverpool City Council (25 011 482)

Statement Closed after initial enquiries Other 16-Dec-2025

Summary: We will not investigate this complaint about the Councils street cleansing vehicles. There is no worthwhile outcome achievable by our involvement.

Birmingham City Council (25 005 810)

Statement Closed after initial enquiries Other 15-Dec-2025

Summary: We will not investigate this complaint about the Council’s actions relating to a fixed penalty notice. This is because it is unlikely we would find fault and there is no worthwhile outcome achievable.

Slough Borough Council (25 009 824)

Statement Closed after initial enquiries Other 15-Dec-2025

Summary: We will not investigate this complaint about how the Council carried out a food hygiene inspection at Mr X’s business. There is not enough evidence of fault to justify us investigating, and we cannot achieve the outcomes that Mr X wants.

Bristol City Council (25 020 680)

Statement Closed after initial enquiries Other 15-Dec-2025

Summary: We will not investigate Mrs B’s complaint about damage to her property. This is because it is not our role to decide negligence claims and the alleged injustice is not significant enough to justify our involvement.

London Borough of Enfield (25 018 970)

Statement Closed after initial enquiries Other 01-Dec-2025

Summary: We will not investigate this complaint the Council wrongly issued a fixed penalty notice for littering. The Council has cancelled the Notice. Further investigation by the Ombudsman will not lead to a different outcome.

Swindon Borough Council (25 009 249)

Statement Closed after initial enquiries Other 27-Nov-2025

Summary: We will not investigate part of Mr X’s complaint about green waste fly tipping because the claimed injustice is not significant enough. We will not investigate another part because the Information Commissioner’s Office is better placed to consider the complaint. We will not investigate the remainder because the tests in our assessment code are not met.

Dartford Borough Council (25 009 572)

Statement Closed after initial enquiries Other 27-Nov-2025

Summary: We will not investigate this complaint about Mr X being issued a Fixed Penalty Notice for a littering offence. This is because Mr X can raise a defence against the issuing of the notice in court if he considers it was incorrectly issued and wants to challenge it.

London Borough of Redbridge (25 009 955)

Statement Closed after initial enquiries Other 25-Nov-2025

Summary: We will not investigate Mr X’s complaint about the increased cost of the Council’s high hedge complaint service since 2016. The complaint lies outside our jurisdiction because it is late and there are no good grounds to exercise discretion to consider it now.