Other


Recent statements in this category are shown below:

  • London Borough of Bexley (25 000 252)

    Statement Closed after initial enquiries Other 24-Jun-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s responses to fly-tipping in his area. There is not enough evidence of Council fault to warrant us investigating. We also cannot achieve the complaint outcome Mr X seeks. Other issues are premature for us to investigate and it would be reasonable for him to pursue them with the Council first.

  • Environment Agency (24 016 384)

    Statement Not upheld Other 23-Jun-2025

    Summary: Mr X complains the Environment Agency (EA) failed to use their powers to clear a blockage in the River Lambourn during a period of flooding in the area. We found there was no fault by the EA.

  • Leicester City Council (25 000 665)

    Statement Closed after initial enquiries Other 23-Jun-2025

    Summary: We will not investigate this complaint about a waste warning notice as Mr X did not suffer any significant loss or harm from it.

  • Bristol City Council (24 014 053)

    Statement Not upheld Other 22-Jun-2025

    Summary: Mr X complained about the Council’s response to issues caused by a vehicle dweller encampment close to his home. There is no fault in the Council’s decision making process, it has made decisions in accordance with its policy. The Council is due to review the policy to ensure it is clear and consistent, taking into account views of residents and vehicle dwellers. The Council also carried out the actions it promised in its response to Mr X’s complaint.

  • London Borough of Redbridge (25 002 523)

    Statement Closed after initial enquiries Other 22-Jun-2025

    Summary: We will not investigate Mr X’s complaint about the Council issuing him a Fixed Penalty Notice for spitting. This is because Mr X can raise a defence against the issuing of the notice in the magistrates’ court should he wish to challenge it.

  • Leicester City Council (24 022 906)

    Statement Closed after initial enquiries Other 15-Jun-2025

    Summary: We will not investigate Mr X’s complaint about the Council deciding after many months not to do works to protect damaged grass verges on his road. There is not enough evidence of fault in the Council’s decision-making to warrant an investigation. There is insufficient significant personal injustice to Mr X from the matters complained of to justify us investigating. We also cannot achieve the outcome he seeks and investigation would not achieve a different outcome. We do not investigate council complaint-handling and communications where we are not investigating the core issues giving rise to the complaint.

  • Slough Borough Council (24 011 103)

    Statement Upheld Other 12-Jun-2025

    Summary: Mr X complained about the Council’s actions linked to reports of a vehicle which belonged to him being abandoned. We found fault as the Council gave out an incorrect telephone number and did not respond to an email from Mr X in a timely manner. This caused Mr X avoidable distress. The Council has already apologised to Mr X and made a symbolic payment to him. We are satisfied this has remedied any injustice caused to Mr X.

  • London Borough of Harrow (25 000 044)

    Statement Closed after initial enquiries Other 11-Jun-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s failure to act against drivers who throw rubbish from their cars. This is because the complaint is made late, and I see no good reason to consider it now.

  • Halton Borough Council (25 001 030)

    Statement Closed after initial enquiries Other 11-Jun-2025

    Summary: We will not investigate this complaint that the Council will not investigate an accident Mr X had at work as it is unlikely we will find fault by the Council.

  • North Northamptonshire Council (24 022 431)

    Statement Closed after initial enquiries Other 03-Jun-2025

    Summary: We will not investigate Mrs X’s complaint about the Council’s handling of her complaint about a high hedge. Part of the complaint is late, and further investigation is unlikely to achieve a different outcome or achieve what she wants.

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