The Local Government and Social Care Ombudsman

We look at individual complaints about councils, all adult social care providers (including care homes and home care agencies) and some other organisations providing local public services. We are a free service. We investigate complaints in a fair and independent way - we do not take sides.

If you would like to make a complaint please use our online webform

Announcements

NEW REPORT: See the human cost of poor housing benefit practice...
Read more >

If our Twitter stream does not appear here, ensure you are using a supported browser