We have published our 2021-22 complaints statistics and the annual letter from the Ombudsman for every English local authority. Find out how your council did on our Councils Performance Map and read our Annual Review report explaining the national trends.
Welcome to the Local Government & Social Care Ombudsman
The place to resolve complaints about councils or adult care providers in England
We look at individual complaints about councils, all adult social care providers (including care homes and home care agencies) and some other organisations providing local public services.