The Local Government and Social Care Ombudsman
We are the final stage for complaints about councils, all adult social care providers (including care homes and home care agencies) and some other organisations providing local public services. We are a free service. We investigate complaints in a fair and independent way - we do not take sides.
Announcements
NEW REPORT: We reveal how the huge changes in local government, often to respond to significant budget pressures, is playing out in the complaints we see...
Read more >