The Local Government and Social Care Ombudsman
We look at individual complaints about councils, all adult social care providers (including care homes and home care agencies) and some other organisations providing local public services. We are a free service. We investigate complaints in a fair and independent way - we do not take sides.
If you want to make a new complaint please use our complaint form.
We've uploaded the latest annual complaints data for every council - see how your council got on....
Read more >