Decision search
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Reading Borough Council (25 014 401)
Statement Closed after initial enquiries Child protection 24-Mar-2026
Summary: We cannot investigate this complaint about the Council’s children’s services involvement with Mr X’s family. The matters complained about were either considered by a court which the law says we cannot consider or are closely linked to matters that have been or could have been raised during court proceedings that we will not investigate.
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Plymouth City Council (25 014 661)
Statement Closed after initial enquiries Parking and other penalties 24-Mar-2026
Summary: We will not investigate this complaint about the actions and conduct of council officers in relation to the complainant’s telephone call about a penalty charge notice. This is primarily because there is insufficient evidence of fault causing the complainant a significant injustice, and it is reasonable to expect him to contact the Information Commissioner about the Council’s handling of his subject access request.
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Essex County Council (25 014 860)
Statement Closed after initial enquiries Safeguarding 24-Mar-2026
Summary: We will not investigate this complaint about adult safeguarding. The Council’s actions do not cause the claimed injustice of the complainant losing her job. Correcting data held about the complainant is better considered by the Information Commissioner’s Office.
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London Borough of Lambeth (25 015 278)
Statement Closed after initial enquiries Other 24-Mar-2026
Summary: We will not investigate Miss X’s complaint about the Council’s handling of her children’s case. Miss X has used her alternative remedy to the court on some matters. There is not enough evidence of fault on other matters.
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Wiltshire Council (25 015 328)
Statement Closed after initial enquiries Special educational needs 24-Mar-2026
Summary: We will not investigate this complaint about how the Council dealt with Mrs X’s child’s Education, Health and Care Plan following an annual review. It is reasonable to expect Mrs X to have appealed to the Tribunal against the Council’s decision not to change the Education, Health and Care Plan. There is insufficient evidence of fault and injustice to justify an investigation into other aspects of Mrs X’s complaint.
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Surrey County Council (25 015 946)
Statement Closed after initial enquiries Other 24-Mar-2026
Summary: We will not investigate Mrs X’s complaint about the Council’s officers’ consultee response on a planning application for a development near her home. There is insufficient significant personal injustice caused to her by the matters complained of involving this Council to warrant us investigating. We also cannot achieve the outcome Mrs X seeks from her complaint.
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Stoke-on-Trent City Council (25 015 995)
Statement Closed after initial enquiries Looked after children 24-Mar-2026
Summary: We will not investigate Mrs X’s complaint about the Council not sharing information about her child. There is not enough evidence of fault by the Council.
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Southampton City Council (25 016 082)
Statement Closed after initial enquiries Allocations 24-Mar-2026
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his housing application. There is not enough evidence of fault to justify investigation.
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Warwickshire County Council (25 016 404)
Statement Closed after initial enquiries Safeguarding 24-Mar-2026
Summary: We will not investigate this complaint about the Council taking no further action following a safeguarding referral. We are unlikely to find fault with the Council, and we cannot investigate the National Health Service.
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Blackpool Borough Council (25 016 445)
Statement Closed after initial enquiries Special educational needs 24-Mar-2026
Summary: We cannot investigate Mrs B’s complaint that the Council changed the school named in her child’s Education, Health and Care Plan during the Tribunal process and its communications with her about this. We cannot investigate matters connected to an appeal or the Council’s conduct during the appeals process.