Decision search
Your search has 50055 results
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London Borough of Camden (24 015 934)
Statement Closed after initial enquiries Private housing 18-Mar-2025
Summary: We will not investigate this complaint. The law prevents us investigating matters where Mr X has taken court action, or the Council’s use of public money. We will not revisit complaints we have already decided. The Council should have more opportunity to consider complaints about recent events.
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Knowsley Metropolitan Borough Council (24 015 990)
Statement Closed after initial enquiries Allocations 18-Mar-2025
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
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West Sussex County Council (24 016 359)
Statement Closed after initial enquiries Other 18-Mar-2025
Summary: We will not investigate this complaint about the Council’s involvement in Miss X’s children’s case. We have no power to consider matters the courts have considered, or the Council’s decision to begin care proceedings. We have no power to investigate police conduct.
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Devon County Council (24 016 407)
Statement Upheld Special educational needs 18-Mar-2025
Summary: We will not investigate Mrs X’s complaint about the Council failing to respond to her communication and concerns about how it was dealing with her son’s education, health, and care plan. This is because the fault did not cause any significant injustice. In addition, the Council agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused by its failure to send emails directly.
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West Northamptonshire Council (24 016 602)
Statement Closed after initial enquiries Disabled children 18-Mar-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s decision not to renew her son’s Blue Badge. The Council has changed its decision so an investigation would not achieve anything more.
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London Borough of Redbridge (24 016 842)
Statement Closed after initial enquiries Enforcement 18-Mar-2025
Summary: We will not investigate this complaint about the Council’s handling of matters relating to Ms X’s neighbour’s boiler flue. This is because past events fall outside our jurisdiction due to the passage of time and there is no evidence to suggest fault by the Council in relation to its more recent consideration of the issue.
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West Suffolk Council (24 016 909)
Statement Closed after initial enquiries Trees 18-Mar-2025
Summary: We will not investigate this complaint about the Council’s decision to approve an application for work on a protected tree. There is not enough evidence of fault in the Council’s actions to justify an investigation.
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The Grange (Chertsey) 2002 Ltd. (24 016 920)
Statement Closed after initial enquiries Residential care 18-Mar-2025
Summary: We will not investigate this complaint about privately arranged adult residential care. This is because it is unlikely we would add to investigations that have taken place, we cannot achieve the outcomes the complainant wants, and the court might be better placed to consider this complaint about negligence.
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Worcestershire County Council (24 017 011)
Statement Closed after initial enquiries School transport 18-Mar-2025
Summary: We will not investigate Ms X’s complaint about the Council’s decision not to provide her child with home to school transport. This is because there is insufficient evidence of fault.
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Surrey County Council (24 017 206)
Statement Closed after initial enquiries Assessment and care plan 18-Mar-2025
Summary: We will not investigate Miss X’s complaint about the way the Council arranged nursing home placements for her parents. The Council has investigated Miss X’s concerns, upheld parts of her complaint, apologised and taken action to improve. We could not add to the Council’s response or provide a different outcome to those already achieved.