Decision search
Your search has 50055 results
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Birmingham City Council (24 017 263)
Statement Closed after initial enquiries Homelessness 18-Mar-2025
Summary: We will not investigate this complaint that the Council has not provided appropriate homelessness support. This is because there is insufficient evidence of fault by the Council.
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Babergh District Council (24 017 278)
Statement Closed after initial enquiries Council tax 18-Mar-2025
Summary: We will not investigate this complaint about Council tax liability because it is against a body out of jurisdiction and an appeal to a tribunal has been used.
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London Borough of Hackney (24 017 295)
Statement Closed after initial enquiries Other 18-Mar-2025
Summary: We will not investigate Ms X’s complaint that the Council’s actions forced her business to close, causing distress and financial loss. If Ms X considers the Council liable for economic losses, it is reasonable for Ms X to go to court.
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London Borough of Ealing (24 017 410)
Statement Closed after initial enquiries Homelessness 18-Mar-2025
Summary: We will not investigate Ms X’s complaint about the Council’s handling of her homelessness application because there is insufficient evidence of fault to justify this. We will not investigate her complaint about its handling of her housing register application because the Council has taken appropriate action to remedy any injustice and further investigation by us would not lead to a different outcome.
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Darlington Borough Council (24 017 536)
Statement Closed after initial enquiries School transport 18-Mar-2025
Summary: We will not investigate this complaint about the Council’s decision to refuse the complainants’ request to vary the schedule of her children’s school transport. There is insufficient evidence of fault on the Council’s part to warrant investigation.
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Lancashire County Council (24 017 617)
Statement Upheld Special educational needs 18-Mar-2025
Summary: We have upheld Ms X’s complaint about the Council’s delay in completing her child’s Education, Health and Care needs assessment. The Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.
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Kingston Upon Hull City Council (24 017 752)
Statement Closed after initial enquiries School transport 18-Mar-2025
Summary: We will not investigate Mrs X’s complaint about changes to home to school pick up times. The alleged fault is not significant enough to justify an investigation.
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London Borough of Waltham Forest (24 017 789)
Statement Closed after initial enquiries Planning applications 18-Mar-2025
Summary: We will not investigate this complaint about the Council’s handling of planning enforcement issues related to works at the property next to the complainant. There is not enough evidence of fault by the Council.
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Warwickshire County Council (24 017 794)
Statement Closed after initial enquiries Residential care 18-Mar-2025
Summary: We will not investigate Mr and Mrs X’s complaint about the care from the Care Provider commissioned by the Council for their late son Mr Y and the events prior to his death. There is no worthwhile outcome achievable from an investigation of Mr Y’s care provision. Investigation of the Care Provider’s actions or inactions in the period before Mr Y’s death would not lead to a different outcome.
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Hertfordshire County Council (24 017 820)
Statement Closed after initial enquiries Highway repair and maintenance 18-Mar-2025
Summary: We will not investigate this complaint about the Council’s failure to rectify persistent highway flooding on a road close to the complainant’s home. The Council confirms work has now been completed. We consider further investigation is unlikely to lead to a different outcome.