Decision search
Your search has 57388 results
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Statement Closed after initial enquiries Health and safety 12-May-2026
Summary: We will not investigate this complaint about the Council’s Trading Standards actions and decision making because any injustice is not significant enough to justify our involvement.
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Durham County Council (25 019 607)
Statement Closed after initial enquiries Special educational needs 12-May-2026
Summary: We will not investigate Mrs X’s complaint about how the Council has dealt with matters concerning her child’s education. This is because there is insufficient evidence of fault.
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London Borough of Islington (25 019 983)
Statement Closed after initial enquiries Looked after children 12-May-2026
Summary: We will not investigate Miss X’s complaint about the Council’s refusal to pay her out of a scheme for previously looked after children as it is unlikely we would find fault. It is reasonable to expect her to apply to Court.
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Derby City Council (25 020 073)
Statement Closed after initial enquiries Alternative provision 12-May-2026
Summary: We will not investigate Ms X’s complaint about missed tuition. We are unlikely to achieve more than the £250 offered by the Council.
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Durham County Council (25 020 133)
Statement Closed after initial enquiries Child protection 12-May-2026
Summary: We will not investigate this complaint about the Council’s response to Mrs X’s concerns about a child. Nor will we investigate the Council’s decision to decline to take a complaint about this matter from Mrs X. It is unlikely we would find fault in the Council’s actions in either respect.
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Birmingham City Council (25 020 207)
Statement Closed after initial enquiries Allocations 12-May-2026
Summary: We will not investigate this complaint about housing allocations. This is because we cannot investigate complaints about the provision or management of social housing by a council acting as a registered social housing provider. We are unlikely to find fault with the remaining issues complained about.
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East Sussex County Council (25 020 220)
Statement Closed after initial enquiries Child protection 12-May-2026
Summary: We will not investigate Mr X’s complaint about a family assessment. There is insufficient evidence of fault to warrant an investigation and the Information Commissioner’s Office is better placed to consider a complaint about the accuracy of Council records.
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Southend-on-Sea City Council (25 020 266)
Statement Closed after initial enquiries Refuse and recycling 12-May-2026
Summary: We will not investigate X’s complaint that the Council wrongly decided their property was suitable for a new wheeled bin collection. The Council agreed to allow X to continue using sacks with an assisted collection, so there is nothing further we could achieve by investigating the matter.
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North Yorkshire Council (25 020 269)
Statement Closed after initial enquiries Planning advice 12-May-2026
Summary: We will not investigate this complaint about the Council’s handling of Mrs Y’s planning application or how it dealt with a breach of planning control. This is because she could have appealed to the Planning Inspectorate and it is reasonable to have expected her to have done this.
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Portsmouth City Council (25 020 313)
Statement Closed after initial enquiries Assessment and care plan 12-May-2026
Summary: We will not investigate Ms X’s complaint about an occupational therapy assessment, inaccurate Council records and its handling of her complaint. It is unlikely an investigation would lead to a different outcome or achieve anything more. The Information Commissioner’s Office is better placed to consider a complaint about accuracy of records.