Decision search
Your search has 55016 results
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London Borough of Haringey (25 011 235)
Statement Closed after initial enquiries Parking and other penalties 16-Dec-2025
Summary: We will not investigate Miss X’s complaint about a Penalty Charge Notice. This is because she could have followed the statutory process and appealed to a tribunal. It is reasonable to expect Miss X to have followed this process.
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London Borough of Barking & Dagenham (25 011 285)
Statement Closed after initial enquiries Highway adoption 16-Dec-2025
Summary: We will not investigate this complaint about a refused drop kerb application because there is not enough evidence of fault to justify an investigation.
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Lancashire County Council (25 011 375)
Statement Upheld Assessment and care plan 16-Dec-2025
Summary: There was no fault in the way the Council placed Mr X’s mother Mrs Y in a care home. The Council commissioned care home was at fault of the delay in changing Mrs Y’s GP. The Council has agreed to apologise and make a payment to acknowledge the uncertainty and frustration this caused and to remind the care home to change GP registrations as soon as possible.
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London Borough of Southwark (25 011 398)
Statement Closed after initial enquiries Parking and other penalties 16-Dec-2025
Summary: We will not investigate Miss X’s complaint about the Council’s complaints handling and procedures. This because I have not seen enough evidence of a significant injustice that warrants an investigation by us.
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Liverpool City Council (25 011 482)
Statement Closed after initial enquiries Other 16-Dec-2025
Summary: We will not investigate this complaint about the Councils street cleansing vehicles. There is no worthwhile outcome achievable by our involvement.
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Warwickshire County Council (25 011 565)
Statement Closed after initial enquiries Street furniture and lighting 16-Dec-2025
Summary: We will not investigate Mr X’s complaint about the Council’s installation of a zebra crossing near a property he purchased. There is not enough evidence of fault to justify investigating.
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Hertsmere Borough Council (25 011 630)
Statement Closed after initial enquiries Parking and other penalties 16-Dec-2025
Summary: We will not investigate this complaint about the Council’s complaint handling. This is because the injustice to the complainant is not significant enough to warrant investigation.
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Transport for London (25 011 743)
Statement Closed after initial enquiries Traffic management 16-Dec-2025
Summary: We will not investigate Ms X’s complaint about a Penalty Charge Notice for a road charging scheme contravention. This is because it was reasonable for Ms X to appeal to the London Tribunals.
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London Borough of Sutton (25 011 841)
Statement Closed after initial enquiries Housing benefit and council tax benefit 16-Dec-2025
Summary: We will not investigate this complaint about housing benefit paid to a housing charity. This is because there is insufficient evidence of fault by the Council to warrant investigation.
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London Borough of Newham (25 008 800)
Statement Closed after initial enquiries Disabled children 16-Dec-2025
Summary: We will not investigate this complaint about the Council’s handling of Mrs Y’s application to renew her child’s blue badge. We could not add to the Council’s appeal findings, there is not enough evidence of fault to justify our investigation, and any injustice is not significant enough to justify our involvement.