Decision search
Your search has 53967 results
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Birmingham City Council (25 005 514)
Statement Closed after initial enquiries Special educational needs 07-Oct-2025
Summary: We will not investigate this complaint about the behaviour of a Council employee during a educational needs meeting. There is insufficient injustice and it is unlikely our investigation would achieve a worthwhile outcome. We will not investigate the complaint about how the Council handled the complainants’ data as the Information Commissioner Office is better placed to investigate such matters.
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Statement Closed after initial enquiries Planning advice 07-Oct-2025
Summary: We will not investigate Miss X’s complaint about planning advice. This is because there is not enough evidence of fault.
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Gloucester City Council (25 006 966)
Statement Closed after initial enquiries Refuse and recycling 07-Oct-2025
Summary: We will not investigate this complaint about the Council’s decision to remove domestic bins from Ms X’s local area. This is because an investigation would be unlikely to find fault with the Council’s actions.
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Walsall Metropolitan Borough Council (25 007 039)
Statement Closed after initial enquiries Refuse and recycling 07-Oct-2025
Summary: We will not investigate Ms X’s complaint about a partially missed refuse collection. This is because the matter has not caused Ms X any significant personal injustice which is serious enough to warrant an investigation.
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Liverpool City Council (25 007 070)
Statement Closed after initial enquiries Council tax 07-Oct-2025
Summary: We will not investigate this complaint about the Council’s failure to respond to Mr X’s attempts to discuss his council tax account. This is because the Council has satisfactorily addressed any injustice he suffered; an investigation would be unlikely to provide a different outcome. In addition, it would be reasonable for Mr X to refer this complaint to the Valuation Tribunal if he disputes liability.
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South Tyneside Metropolitan Borough Council (25 007 109)
Statement Upheld Safeguarding 07-Oct-2025
Summary: We will not investigate Mr X’s complaint that the Council social worker told a family member that he had provided information to the Council about the family member’s personal circumstances without their consent. This is because the Council has already apologised to Mr X and arranged training for the staff member involved. We consider this to be a sufficient remedy to this complaint.
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Epping Forest District Council (25 007 211)
Statement Closed after initial enquiries Planning applications 07-Oct-2025
Summary: We will not investigate this complaint about how the Council dealt with the complainant’s request for pre-application planning advice. This is because we are unlikely to find fault. It is also unlikely an investigation could add to the Council’s response.
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Nottinghamshire County Council (25 007 212)
Statement Closed after initial enquiries Child protection 07-Oct-2025
Summary: We cannot investigate this complaint about the Council’s involvement with Mr X’s family, during family court proceedings. The law does not allow us to investigate matters that are subject to court proceedings. Nor will we investigate the remaining matters, because Mr X could raise his additional concerns in court, and there is another body better placed to consider data protection issues.
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London Borough of Hillingdon (25 007 260)
Statement Closed after initial enquiries Parking and other penalties 07-Oct-2025
Summary: We will not investigate this complaint about the issue of a fixed penalty notice. This is because the courts are better placed to decide if the fixed penalty notice is valid and Mr X may therefore wait for the Council to prosecute him and present his defence against it at court.
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Westminster City Council (25 007 345)
Statement Closed after initial enquiries Allocations 07-Oct-2025
Summary: We will not investigate this complaint about the unsuitability of Mr X’s temporary accommodation as he has the right to appeal to the County Court.