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  • Transport for London (25 023 154)

    Statement Upheld Parking and other penalties 12-May-2026

    Summary: We will not investigate this complaint about penalty charge notices issued to Mr X. This is because Transport for London has offered a suitable remedy.

  • Worcester City Council (25 023 162)

    Statement Closed after initial enquiries Allocations 12-May-2026

    Summary: We will not investigate this complaint about the Council’s review of Mr X’s housing priority banding. The complaint is late, and it would have been reasonable for Mr X to have complained to us sooner.

  • London Borough of Hounslow (25 023 230)

    Statement Closed after initial enquiries Allocations 12-May-2026

    Summary: We will not investigate this complaint about Miss X’s housing application. The complaint is late and there are no good reasons to exercise our discretion to investigate.

  • London Borough of Hackney (25 023 254)

    Statement Closed after initial enquiries Allocations 12-May-2026

    Summary: We will not investigate this complaint about the Council’s handling of Ms X’s housing application. This is because complaint is late, there is no good reason to exercise discretion to investigate it now.

  • London Borough of Lambeth (25 023 541)

    Statement Closed after initial enquiries Housing benefit and council tax benefit 12-May-2026

    Summary: We will not investigate this complaint about the Council’s decision to decline Mr X’s Discretionary Housing Payment. This is because there is not enough evidence of fault to warrant our involvement.

  • Royal Borough of Greenwich (25 023 629)

    Statement Closed after initial enquiries Allocations 12-May-2026

    Summary: We will not investigate this complaint about the Council’s decision not to backdate Ms X’s housing banding to 2019. This is because complaint is late, there is no good reason to exercise discretion to investigate it now.

  • London Borough of Lambeth (25 023 898)

    Statement Closed after initial enquiries Parking and other penalties 12-May-2026

    Summary: We will not investigate this complaint about two Penalty Charge Notices because there is not enough evidence of fault to justify investigating.

  • Walsall Metropolitan Borough Council (25 029 517)

    Statement Closed after initial enquiries Planning applications 12-May-2026

    Summary: We will not investigate this complaint about a planning application and possible breaches of planning control. This is because part of the complaint is late and there are no good reasons to exercise discretion to investigate it now. There is also not enough evidence of fault to justify investigating. It is not yet possible to say if Mr X has suffered significant injustice because of any fault with the Council’s ongoing enforcement investigation.

  • London Fire Commissioner (25 031 351)

    Statement Closed after initial enquiries Other 12-May-2026

    Summary: We will not investigate this complaint from Miss X about the London Fire Brigade’s handling of her complaint concerning the conduct of firefighters and the subsequent complaints process. This is because we could not add to the investigation already carried out by the Brigade or achieve a different outcome.

  • Birmingham City Council (26 002 630)

    Statement Closed after initial enquiries Trees 12-May-2026

    Summary: We will not investigate Mr B’s complaint that a Council-owned tree has damaged his fence. This is because this complaint is late and it is reasonable for Mr B to take the Council to court.

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