Decision search
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Statement Closed after initial enquiries Other 24-Jun-2025
Summary: We will not investigate Miss X’s complaint that the Council shared her personal information without her consent. This is because the Information Commissioner is better placed to consider the matter.
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London Borough of Hammersmith & Fulham (25 002 607)
Statement Closed after initial enquiries Parking and other penalties 24-Jun-2025
Summary: We will not investigate this complaint about a Penalty Charge Notice and the Council’s approach to enforcement. This is because the complainant can appeal to the tribunal about any fine he disagrees with.
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Royal Borough of Greenwich (25 002 670)
Statement Closed after initial enquiries Parking and other penalties 24-Jun-2025
Summary: We will not investigate this complaint about parking penalty charge notices as Mr X could have appealed to London Tribunals.
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Basildon Borough Council (25 002 710)
Statement Closed after initial enquiries Refuse and recycling 24-Jun-2025
Summary: We will not investigate Mr X’s complaint that the Council wrongly issued him a Fixed Penalty Notice for littering. This is because Mr X could have raised a defence against the issuing of the FPN in court if he considered it was incorrectly issued. We will not investigate Mr X’s complaint about the Council not providing video footage of the alleged offence. This is because it is a data matter best considered and decided by the Information Commissioner’s Office.
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Herefordshire Council (25 002 965)
Statement Closed after initial enquiries Refuse and recycling 24-Jun-2025
Summary: We will not investigate this complaint about an incident at the waste and recycling centre. This is because the Council has provided a satisfactory response which we could not add to, and because we cannot achieve the outcome the complainant wants.
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Suffolk County Council (25 003 292)
Statement Closed after initial enquiries Special educational needs 24-Jun-2025
Summary: We cannot investigate Mrs X’s complaint that the Council failed to obtain relevant professional reports as part of an Education, Health and Care needs assessment of her child. This is because Mrs X appealed the content of the Education, Health and Care Plan to the SEND Tribunal, and the law says we cannot investigate.
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North Northamptonshire Council (25 003 397)
Statement Closed after initial enquiries Other 24-Jun-2025
Summary: We will not investigate Ms X’s complaint that the Council shared inaccurate information about her to a credit rating agency. The injustice she describes is not significant enough to justify our involvement.
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Manchester City Council (25 003 604)
Statement Closed after initial enquiries Refuse and recycling 24-Jun-2025
Summary: We will not investigate Miss X’s complaint about damage to her property caused by the Council’s waste collection contractors. This is because it is reasonable for Miss X to submit a claim to the relevant insurers, and ultimately take the matter to court.
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Birmingham City Council (25 003 705)
Statement Closed after initial enquiries Council tax 24-Jun-2025
Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a Valuation Tribunal.
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London Borough of Barnet (25 004 148)
Statement Closed after initial enquiries Other 23-Jun-2025
Summary: We will not investigate Ms X’s complaint about the use of preferred personal pronouns on Council emails. Her complaint is late.