Decision search
Your search has 54735 results
-
Statement Closed after initial enquiries Safeguarding 01-Dec-2025
Summary: We will not investigate this complaint about the Council’s decision not to conduct a safeguarding investigation concerning Ms X. This is because there is insufficient fault to warrant an investigation.
-
London Borough of Islington (25 007 335)
Statement Closed after initial enquiries Child protection 01-Dec-2025
Summary: We will not investigate Mr X’s children services’ complaint because there are no sufficient reasons to justify our reinvestigating a matter which has had a full Children Act statutory complaints’ procedure investigation. We are unlikely to achieve a significantly improved remedy for complaint delays.
-
Westminster City Council (25 007 353)
Statement Closed after initial enquiries Safeguarding 01-Dec-2025
Summary: We cannot investigate this complaint about the Council’s adult safeguarding involvement in relation to Ms Y’s proposed marriage. The law prevents us from considering matters that have been considered in court.
-
West Northamptonshire Council (25 007 480)
Statement Closed after initial enquiries Direct payments 01-Dec-2025
Summary: We will not investigate Mr X’s complaint the Council provided contradictory information about his direct payment. There is not enough evidence of fault to justify our involvement.
-
Cheshire East Council (25 008 285)
Statement Closed after initial enquiries Other 01-Dec-2025
Summary: We will not investigate this complaint about Miss X’s contact with the Council and its complaints handling. The Council has already investigated under the children’s statutory complaint procedures, and further investigation by us would not lead to a different outcome.
-
Colchester City Council (25 008 485)
Statement Closed after initial enquiries Planning applications 01-Dec-2025
Summary: We will not investigate this complaint about how the Council dealt with a planning application and a possible breach of planning control. This is because we are unlikely to find fault. The complainant can appeal to the Planning Inspector if he disagrees with the Council’s decision to take enforcement action against him.
-
London Borough of Lewisham (25 008 839)
Statement Closed after initial enquiries Other 01-Dec-2025
Summary: We will not investigate this complaint about Miss X’s contact with the Council and its complaints handling. The Council has already investigated under the children’s statutory complaint procedures, and further investigation by us would not lead to a different outcome.
-
Birmingham City Council (25 008 862)
Statement Closed after initial enquiries Pollution 01-Dec-2025
Summary: We will not investigate Mrs X’s complaint about pollution and odours in her home. The complaint has been made late, and it would have been reasonable for Mrs X to complain sooner.
-
Bedford Borough Council (25 009 201)
Statement Closed after initial enquiries Special educational needs 01-Dec-2025
Summary: We will not investigate Mrs X’s complaint about education matters known to her for more than 12 months. There are no reasons to justify disapplying the late complaint rule. It is reasonable to expect Mrs X to complain to the Council about events since then before we could consider them.
-
London Borough of Lambeth (25 009 234)
Statement Closed after initial enquiries Homelessness 01-Dec-2025
Summary: We will not exercise discretion to investigate this complaint about the Council placing Ms X in unsuitable temporary accommodation. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Ms X could not have complained to us sooner.