Decision search
Your search has 52409 results
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London Borough of Havering (25 000 729)
Statement Closed after initial enquiries Homelessness 24-Jun-2025
Summary: We will not investigate this complaint about the Council’s request that the complainant remove a shed from the garden of her temporary accommodation. This is because there is insufficient evidence of fault by the Council.
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London Borough of Bexley (25 000 737)
Statement Closed after initial enquiries Homelessness 24-Jun-2025
Summary: We will not investigate this complaint about the suitability of a final offer of accommodation the Council made to Miss X when she was homeless. It was reasonable for Miss X to use her statutory right of appeal to the county court.
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Bristol City Council (25 000 933)
Statement Closed after initial enquiries Managing council tenancies 24-Jun-2025
Summary: We cannot investigate this complaint about an overgrown garden, in a Council rented property, which affects the complainant’s fence. This is because we have no power to investigate a council when it is acting as a landlord.
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Cherwell District Council (25 001 045)
Statement Closed after initial enquiries Housing benefit and council tax benefit 24-Jun-2025
Summary: We cannot investigate this complaint about a housing benefit overpayment. This is because Mrs X has appealed to the Tribunal.
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Essex County Council (25 001 373)
Statement Upheld Special educational needs 24-Jun-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Dover District Council (25 001 844)
Statement Closed after initial enquiries Council tax 24-Jun-2025
Summary: We will not investigate this complaint about council tax liability for a period after the complainant left a property. This is because it is a matter for the Valuation Tribunal.
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London Borough of Barking & Dagenham (25 001 856)
Statement Closed after initial enquiries Special educational needs 24-Jun-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s decision to decline an Education, Health and Care Needs Assessment and the delay in providing a decision. This is because it would be reasonable for her to use her right of appeal to a tribunal and there is not sufficient injustice in a short delay to warrant an investigation.
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Essex County Council (25 001 871)
Statement Upheld Special educational needs 24-Jun-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Essex County Council (25 001 883)
Statement Upheld Special educational needs 24-Jun-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Norwich City Council (25 001 962)
Statement Closed after initial enquiries Council tax support 24-Jun-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision not to backdate his council tax reduction to February 2024. We will also not investigate Mr X’s complaint about the Council issuing a court summons when he had not received the council tax bills. There is not enough evidence of fault by the Council for us to investigate these matters.