Decision search
Your search has 53231 results
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Manchester City Council (25 002 497)
Statement Closed after initial enquiries Homelessness 25-Aug-2025
Summary: We will not investigate this complaint about the Council’s review of suitability of temporary accommodation. It was reasonable for Miss X to challenge the review by way of an appeal to the County Court.
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Royal Borough of Kensington & Chelsea (25 002 639)
Statement Closed after initial enquiries Safeguarding 25-Aug-2025
Summary: We will not investigate this complaint about the Council’s responses to Mrs X’s complaints about care failings at her former place of work. This is because it is unlikely we could achieve anything worthwhile and there are more suitable agencies better addressed to deal with her complaints.
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Coventry City Council (25 002 652)
Statement Closed after initial enquiries Disabled children 25-Aug-2025
Summary: We will not investigate Miss X’s complaint about the Council’s decision not to issue her child with a Blue Badge. This is because there is not enough evidence of fault by the Council for us to be able to question its decision.
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London Borough of Islington (25 002 808)
Statement Closed after initial enquiries Other 25-Aug-2025
Summary: We will not investigate this complaint about fees the Council’s enforcement agents charged when collecting a council tax debt. This is because most of the complaint is late and there are no good reasons to investigate it now. For the more recent events, there is insufficient evidence of fault.
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North East Lincolnshire Council (25 002 919)
Statement Closed after initial enquiries Licensing 25-Aug-2025
Summary: We will not investigate this complaint about change the Council made to its taxi licensing policy. This is because there is insufficient evidence of fault with how the Council changed its policy, we cannot tell the Council to make the changes Mr X wants and we cannot decide whether the Council has discriminated against Mr X.
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Kirklees Metropolitan Borough Council (25 003 178)
Statement Closed after initial enquiries Child protection 25-Aug-2025
Summary: We will not investigate Mr X’s complaint about the Council’s handling of a safeguarding referral in relation to his daughter Miss Y. The Council has already investigated and responded to Mr X’s concerns under all three stages of the statutory complaint procedure. It has apologised and offered remedial action and payment for the injustice caused by the faults identified. We could not add to the Council’s response or achieve the outcomes Mr X and Miss Y want.
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Westminster City Council (25 003 185)
Statement Closed after initial enquiries Council tax 25-Aug-2025
Summary: We cannot investigate this complaint about court action taken by the Council for council tax arrears. This is because the complainant has started legal proceedings against the Council.
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Essex County Council (25 003 236)
Statement Upheld Special educational needs 25-Aug-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Essex County Council (25 003 315)
Statement Upheld Special educational needs 25-Aug-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Cambridgeshire County Council (25 003 396)
Statement Upheld Special educational needs 25-Aug-2025
Summary: We have upheld this complaint about the Council’s failure to issue an Education Health and Care plan for the complainant’s child within the statutory timescale. The Council has agreed to provide a proportionate remedy and this removes the need for us to investigate.