Decision search
Your search has 56371 results
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Cumberland Council (25 011 520)
Statement Closed after initial enquiries Building control 23-Mar-2026
Summary: We will not investigate this complaint about the Council’s building control advice because it is out of time with no good reason to exercise discretion.
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City of Wolverhampton Council (25 012 610)
Statement Not upheld Council house sales and leaseholders 23-Mar-2026
Summary: We have discontinued our investigation into Miss X’s complaint about the Right to Buy scheme. This is because, it would be reasonable to expect Miss X to use the right to go to court about this matter.
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Hampshire County Council (25 014 140)
Statement Closed after initial enquiries Parking and other penalties 23-Mar-2026
Summary: We will not investigate Mr X’s complaint about the Council not allowing him to have a vehicle crossover at his property and it not dealing with parked vehicles in his road overhanging the pavement. There is not enough evidence of fault by the Council in its crossover decision nor its response to the parking issue to warrant us investigating. There is insufficient injustice to Mr X caused by the parking matter to justify an investigation. We also cannot achieve the outcome Mr X seeks.
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City of York Council (25 015 599)
Statement Upheld Enforcement 23-Mar-2026
Summary: We have upheld Mrs X’s complaint about the Council’s handling of a planning breach. The Council has agreed to a suitable remedy.
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Solihull Metropolitan Borough Council (25 015 977)
Statement Closed after initial enquiries Special educational needs 23-Mar-2026
Summary: We will not investigate this complaint about the education offered to Mrs X’s child between April 2023 and July 2024. The complaint about the period before May 2024 is late, and there is no good reason to exercise discretion to investigate it now. Mrs X had already declined an offer of education at home, and the potential injustice caused by inadequate provision on days after May 2024 when the child attended the named school is limited. Investigation by us of these limited matters in a short period would be unlikely to lead to any worthwhile outcome.
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Leicestershire County Council (25 016 058)
Statement Closed after initial enquiries Child protection 23-Mar-2026
Summary: We will not investigate Mrs X’s complaint about children’s services’ involvement with her family. There are other bodies better placed to consider the matters.
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Calderdale Metropolitan Borough Council (25 016 185)
Statement Closed after initial enquiries Councillor conduct and standards 23-Mar-2026
Summary: We will not investigate Mr X’s complaint about a councillor’s conduct. The Council has now agreed to investigate his complaint. An investigation by us would not lead to a different outcome.
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Birmingham City Council (25 016 358)
Statement Closed after initial enquiries Safeguarding 23-Mar-2026
Summary: We will not investigate this complaint about how the Council considered Mr X’s safeguarding concerns relating to his mother. The Council agreed to carry out a further Section 42 enquiry, including a new mental capacity assessment and independent advocacy. We could not achieve anything further by investigating.
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Kent County Council (25 016 374)
Statement Closed after initial enquiries Charging 23-Mar-2026
Summary: We will not investigate Mrs X complaint about a property disregard for social care charges and poor communication from the Council. This is because the Council has already addressed Mrs X’s concerns and a further investigation by us would not add anything to the Council’s responses or lead to a significantly different outcome.
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St Helens Metropolitan Borough Council (25 017 124)
Statement Closed after initial enquiries Enforcement 23-Mar-2026
Summary: We will not investigate this complaint about how the Council dealt with an alleged breach of planning control because an investigation by us is unlikely to achieve significantly more than the Council has already done.