Environment and regulation


Recent reports in this category are shown below:

  • Bristol City Council (25 011 837)

    Statement Closed after initial enquiries Trees 06-Jan-2026

    Summary: We will not investigate this complaint about the Council’s failure to maintain a tree behind Miss X’s home and that it kept inaccurate records. We have not seen enough evidence of fault in the Council’s actions to justify an investigation.

  • Tewkesbury Borough Council (25 012 806)

    Statement Closed after initial enquiries Refuse and recycling 06-Jan-2026

    Summary: We will not investigate Miss X’s complaint about the Council failing to maintain the area outside her flat where it placed recycling bins. The complaint lies outside our jurisdiction because it is late and there are no good grounds to exercise discretion to consider it now.

  • Royal Borough of Kensington & Chelsea (25 013 706)

    Statement Closed after initial enquiries Licensing 06-Jan-2026

    Summary: We will not investigate this complaint about an application for a House in Multiple Occupation property licence. This is because there is not enough evidence of fault to warrant investigation. And any injustice is not significant enough to justify our involvement.

  • Ashfield District Council (25 018 030)

    Statement Closed after initial enquiries Pollution 06-Jan-2026

    Summary: We will not investigate this complaint about how the Council investigated a complaint about dust. We are unlikely to find fault.

  • London Borough of Richmond upon Thames (25 010 719)

    Statement Closed after initial enquiries Trees 06-Jan-2026

    Summary: We will not investigate Mr Y’s complaint about how the Council handled his concerns about a tree near his property. There is not enough evidence of fault to justify investigation and it is unlikely we could add to the Council’s response.

  • Walsall Metropolitan Borough Council (25 011 074)

    Statement Closed after initial enquiries Other 05-Jan-2026

    Summary: We will not investigate Mrs X’s complaint about the Council not having its own pest control service so not dealing with rats at her property. There is not enough evidence of fault by the Council to warrant us investigating. We also cannot achieve the outcome Mrs X wants.

  • East Suffolk Council (25 016 107)

    Statement Closed after initial enquiries Refuse and recycling 05-Jan-2026

    Summary: We will not investigate this complaint about Mr X’s complaint about bins blocking his driveway and damaging his vehicle. The Council has taken suitable action to address the issue and if Mr X believes it is liable for the damage it would be reasonable for him to take the Council to court.

  • London Borough of Barnet (25 004 101)

    Statement Not upheld Refuse and recycling 05-Jan-2026

    Summary: Mr X complains the Council has not taken appropriate action to remove bins which block the pavement near his home. We find no fault with the Council.

  • Royal Borough of Windsor and Maidenhead Council (25 010 140)

    Statement Closed after initial enquiries Antisocial behaviour 05-Jan-2026

    Summary: We will not investigate this complaint about the Council’s response to Anti-social behaviour. There is not enough evidence of fault in the Council’s actions and we cannot achieve what Miss X is looking for.

  • Blaby District Council (25 010 404)

    Statement Closed after initial enquiries Noise 05-Jan-2026

    Summary: We will not investigate this complaint about how the Council handled a report of noise nuisance. This is because there is not enough evidence of fault in the way the Council made its decision not to take further action.

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