Melton Borough Council (25 021 795)

Statement Closed after initial enquiries Noise 22-Sep-2026

Summary: We will not investigate this complaint about the council’s handling of complaints about noise. This is because there is not enough evidence of fault to justify investigating.

City of Bradford Metropolitan District Council (25 028 593)

Statement Closed after initial enquiries Other 22-Sep-2026

Summary: We will not investigate Mr X’s complaint about how the Council handled his requests for street cleaning, fly-tipping reports and his complaints. This is because we have decided any injustice stemming from the matters complained of is not significant enough to justify our involvement.

Brighton & Hove City Council (25 029 032)

Statement Upheld Refuse and recycling 22-Sep-2026

Summary: We will not investigate this complaint about missed refuse and recycling collections. There is service failure by the Council which has caused frustration, time and trouble. But there is not enough injustice caused by this failure to justify our further involvement. We are satisfied with the Council’s actions to apologise and change procedures to improve service.

Cumberland Council (25 026 529)

Statement Closed after initial enquiries Trees 22-Sep-2026

Summary: We will not investigate Mrs X’s complaint about the Council’s handling of a tree matter. This is because the Council has taken appropriate and proportionate action to address the matter. Further investigation by us would not lead to a different outcome.

Wirral Metropolitan Borough Council (26 014 838)

Statement Closed after initial enquiries Antisocial behaviour 22-Sep-2026

Summary: We will not investigate this complaint about how the Council dealt with a high hedge report. This is because part of the complaint is made late and other matters need to first be raised through the Council’s complaints procedure.

London Borough of Sutton (26 000 753)

Statement Closed after initial enquiries Refuse and recycling 22-Sep-2026

Summary: We will not investigate this complaint about how the Council handled a change in bin collections. There is not significant enough injustice to warrant investigation.

Slough Borough Council (26 002 281)

Statement Upheld Cemeteries and crematoria 22-Sep-2026

Summary: We will not investigate Mrs X’s complaint about the Council’s excavation of a relative’s grave. This is because the Council has already provided an appropriate remedy to Mrs X and further investigation by us would not lead to a different outcome.

Torbay Council (26 002 429)

Statement Closed after initial enquiries Other 22-Sep-2026

Summary: We will not investigate this complaint about school water supply safety. There is not enough evidence of the Council’s consideration of the matter causing the complainant a personal injustice about which he can complain to the Ombudsman.

Hart District Council (26 002 460)

Statement Closed after initial enquiries Trees 22-Sep-2026

Summary: We will not investigate this complaint about the Council’s handling of the felling of trees. There is not significant enough injustice to warrant investigation and we could not achieve the outcome Mr X wants.

Sheffield City Council (26 016 559)

Statement Closed after initial enquiries Refuse and recycling 22-Sep-2026

Summary: We will not investigate X’s complaint that the Council has refused to waive a charge for a replacement bin. This is because there is insufficient evidence of fault causing X a significant enough injustice, and because we cannot achieve the outcome X seeks.