Buckinghamshire Council (25 014 660)

Statement Closed after initial enquiries Other 21-Jul-2026

Summary: We will not investigate the Council’s decision not to implement a public spaces protection order. This is because an investigation would be unlikely to find fault with the Council’s actions. In addition, we will not investigate the Council’s response to Miss X’s reports of odour pollution. This is because an investigation would be unlikely to result in a different outcome.

London Borough of Lambeth (25 019 613)

Statement Closed after initial enquiries Refuse and recycling 21-Jul-2026

Summary: We will not investigate Mr X’s complaint about the Councils enforcement action about businesses leaving rubbish out on the street at the wrong time. There is not significant enough personal injustice to warrant further investigation.

North Northamptonshire Council (25 024 829)

Statement Closed after initial enquiries Refuse and recycling 21-Jul-2026

Summary: We will not investigate Miss X’s complaint about several missed refuse collections. This is because there is insufficient evidence of fault by the Council to warrant an investigation.

London Borough of Bexley (25 031 164)

Statement Closed after initial enquiries Trees 21-Jul-2026

Summary: We will not investigate this complaint about the Council mishandling enforcement action relating to a tree near Mr X’s property. This is because the law prevents us from investigating matters before a court.

Havant Borough Council (25 031 291)

Statement Closed after initial enquiries Refuse and recycling 21-Jul-2026

Summary: We will not investigate Mr X’s complaint about the Council issuing him a Fixed Penalty Notice for alleged littering. This is because Mr X has, or had, the right to raise a defence against the issuing of the notice in the magistrates court which is the appropriate route via which to challenge the matter.

Walsall Metropolitan Borough Council (26 010 793)

Statement Closed after initial enquiries Trees 21-Jul-2026

Summary: We will not investigate this complaint about delays in the Council considering Mr X’s planning application. It would be reasonable to expect Mr X to use his right of appeal to the Planning Inspector.

Wirral Metropolitan Borough Council (26 010 863)

Statement Closed after initial enquiries Trees 21-Jul-2026

Summary: We will not investigate Mrs C’s complaint about a highway tree which is damaging the pavement and parts of her property. This is because it is reasonable for Mrs C to pursue these matters at court.

South Gloucestershire Council (25 010 872)

Statement Upheld Trees 20-Jul-2026

Summary: Mr X complained about the Council’s response to his concerns about removal of trees and failure to maintain a fence between a bank alongside his home and a footpath and road. We have not found fault by the Council in the way it made its decision not to replace the fence or trees. We have found fault, causing injustice, with the Council’s complaint handling. The Council has agreed to remedy this injustice by apologising to Mr X.

London Borough of Croydon (25 024 851)

Statement Closed after initial enquiries Refuse and recycling 20-Jul-2026

Summary: We will not investigate this complaint about the Council’s decision not to investigate Mr X’s report of fly tipping. We do not consider Mr X suffered a significant personal injustice which justifies an investigation.

Cheshire East Council (25 024 953)

Statement Closed after initial enquiries Refuse and recycling 20-Jul-2026

Summary: We will not investigate this complaint about missed recycling and refuse collections. This is because there is insufficient injustice to warrant further investigation and we could not achieve a worthwhile outcome.