Cornwall Council (25 002 994)

Statement Closed after initial enquiries Noise 21-Oct-2025

Summary: We will not investigate this complaint about the Council’s handling of a licence renewal application. This is because there is not enough evidence of fault by the Council and it is unlikely investigation would not achieve any worthwhile outcome for him.

Birmingham City Council (25 003 240)

Statement Closed after initial enquiries Licensing 21-Oct-2025

Summary: We will not investigate this complaint about the Council requesting additional fees for a licence. The claimed injustice is not significant enough to warrant our involvement.

Manchester City Council (25 004 696)

Statement Closed after initial enquiries Antisocial behaviour 21-Oct-2025

Summary: We will not investigate this complaint about the Council’s handling of Mrs X’s anti-social behaviour (ASB) complaint. This is because some parts of the complaint are late and there are no good reasons to consider it now, and therefore outside our jurisdiction. Of the parts remaining, there is not enough evidence of fault to justify investigation.

Charnwood Borough Council (25 005 539)

Statement Closed after initial enquiries Other 21-Oct-2025

Summary: We will not investigate this complaint about the Council’s maintenance of a watercourse near Mrs Y’s home. Mrs Y has a legal remedy for her substantive complaints through the courts, and it is reasonable to expect her to do this.

Walsall Metropolitan Borough Council (25 006 086)

Statement Closed after initial enquiries Refuse and recycling 21-Oct-2025

Summary: We will not investigate Mr X’s complaint that the Council’s bin men are leaving the bins in unsuitable places after emptying them. This is because we do not consider he has suffered a significant personal injustice to warrant our involvement.

Crawley Borough Council (25 016 668)

Statement Closed after initial enquiries Trees 21-Oct-2025

Summary: We will not investigate Mr B’s complaint that the Council has not taken action about an overhanging tree which affects his property. This is because the information does not suggest the Council was at fault.

London Borough of Ealing (25 007 818)

Statement Closed after initial enquiries Other 20-Oct-2025

Summary: We will not investigate Mr X’s complaint about the Council issuing him a Fixed Penalty Notice for alleged fly tipping. This is because Mr X could have used his right to raise a defence against the issuing of the notice in court if he considers there was fault in its issue.

London Borough of Lambeth (25 002 478)

Statement Closed after initial enquiries Trading standards 19-Oct-2025

Summary: We will not investigate Mr X’s complaint about how trading standards dealt with his concerns about a faulty appliance. This is because there is insufficient evidence of fault causing Mr X a significant injustice.

Adur District Council (25 006 298)

Statement Closed after initial enquiries Antisocial behaviour 19-Oct-2025

Summary: We will not investigate this complaint about the Council serving a community protection order for causing fear and injury in the community. Miss X says the Council failed to consider her mental health vulnerability and that she was not given assistance in how to appeal the notice.

Fenland District Council (25 006 921)

Statement Closed after initial enquiries Trees 19-Oct-2025

Summary: We will not investigate Mrs X’s complaint about the Council not maintaining trees on land near her garage, and how it dealt with her reports and complaint. Mrs X’s core complaint is a dispute between her and the Council about legal liability for damage to her property. It would not be unreasonable for her to make a liability claim to the Council’s insurer, then to court if required. We do not investigate councils’ correspondence and complaint handling where we are not investigating the core matter giving rise to the complaint.