City of Wolverhampton Council (25 032 077)

Statement Closed after initial enquiries Licensing 01-Sep-2026

Summary: We will not investigate this complaint about the Council’s decision to refuse Mr X’s taxi license application. This is because it was reasonable to expect Mr X to use his right to appeal to the magistrate’s court, and in any event, we cannot achieve the outcome he wants.

Bolsover District Council (25 025 812)

Statement Closed after initial enquiries Refuse and recycling 01-Sep-2026

Summary: We will not investigate Mr X’s complaint about the Council’s assisted bin collection service because any personal injustice is not significant enough to warrant an investigation.

London Borough of Ealing (26 014 831)

Statement Closed after initial enquiries Trees 01-Sep-2026

Summary: We will not investigate Mr X’s complaint about damage caused to his property by a council-owned tree. Only the courts can determine liability for the damage, so it is reasonable for Mr X to take the matter to court.

London Borough of Hillingdon (26 001 462)

Statement Closed after initial enquiries Refuse and recycling 31-Aug-2026

Summary: We will not investigate this complaint about the Council’s failure to address a persistent public health hazard and environmental nuisance at the entrance of Mrs X’s property. This is because the complaint is late and there are no good reasons.

Westmorland and Furness Council (25 029 151)

Statement Closed after initial enquiries Other 31-Aug-2026

Summary: We will not investigate Mr X’s complaint about the outcome of his claim for damages after his plants were damaged by Council contractors. This is because it is a complaint about a negligence claim which is a legal matter for the courts to consider and decide.

Buckinghamshire Council (25 027 329)

Statement Closed after initial enquiries Licensing 28-Aug-2026

Summary: We will not investigate this complaint about taxi licensing because there is not enough evidence of fault or injustice to justify investigating.

Test Valley Borough Council (25 024 886)

Statement Closed after initial enquiries Other 27-Aug-2026

Summary: We will not investigate Mr Y’s complaint about delays in enforcement action being taken against his neighbour because there is insufficient evidence of fault in the Council’s actions to justify our involvement.

Mid Sussex District Council (26 002 042)

Statement Closed after initial enquiries Refuse and recycling 27-Aug-2026

Summary: We will not investigate this complaint about the Council’s refuse vehicle caused Ms X to damage her car. This is because it is reasonable for Ms X to pursue the matter through the courts.

Transport for London (26 013 101)

Statement Upheld Licensing 27-Aug-2026

Summary: We will not investigate Mr X’s complaint about a warning issued by Transport for London in 2022 because it is late and there are no good reasons to exercise our discretion to investigate it now. We will not investigate Mr X’s complaint about an advisory issued in 2025 because Transport for London has taken sufficient action to remedy the issue.

East Hampshire District Council (26 014 535)

Statement Closed after initial enquiries Refuse and recycling 27-Aug-2026

Summary: We will not investigate Mr X’s complaint about the Council’s decision he would need to pay for replacement dustbins. There is not enough evidence of fault by the Council, and we could not add anything further to the Council’s investigation.