Wyre Borough Council (25 007 670)

Statement Closed after initial enquiries Other 28-Oct-2025

Summary: We will not investigate Mrs X’s complaint about how the Council has considered whether damage to her property has been caused by its contractor’s coastal works. The core complaint is a claim of legal liability for property damage. It would not be unreasonable for Mrs X to put her claim to the Council’s insurers and before the courts if required.

Northumberland County Council (25 008 090)

Statement Closed after initial enquiries Trees 28-Oct-2025

Summary:Mr X complains a council-owned tree is causing a nuisance to him by shedding debris. Mr X says he is frequently clearing the debris and is concerned about damage to his property in the future. Mr X would like the tree to be removed.

Buckinghamshire Council (25 008 187)

Statement Closed after initial enquiries Licensing 27-Oct-2025

Summary: We will not investigate Mr X’s complaint about the Council’s handling of a licensing hearing. This is because it would be reasonable for Mr X to appeal the Council’s decision so the law says we should not investigate.

Great Yarmouth Borough Council (25 006 992)

Statement Closed after initial enquiries Noise 24-Oct-2025

Summary: We will not exercise discretion to investigate this complaint about the Council’s delay in investigating a noise complaint and its final decision. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner.

Leeds City Council (25 004 801)

Statement Closed after initial enquiries Antisocial behaviour 22-Oct-2025

Summary: We will not investigate this complaint about how the Council dealt with reports of anti-social behaviour. There is not enough evidence of fault to justify our involvement.

Warwick District Council (25 006 474)

Statement Closed after initial enquiries Refuse and recycling 22-Oct-2025

Summary: We will not investigate this complaint about the Council’s failure to provide Mr X with a safe and reasonable refuse collection. This is because the complaint is late.

Transport for London (25 013 226)

Statement Closed after initial enquiries Licensing 22-Oct-2025

Summary: We will not investigate this complaint about taxi licensing because the complaint is late without good reason to exercise discretion to investigate it now and it is reasonable to expect Mr Y to have appealed to the court about the matter.

Plymouth City Council (24 018 235)

Statement Upheld Antisocial behaviour 22-Oct-2025

Summary: Miss X complained about the Council’s response to her reports of noise, anti-social behaviour and light nuisance from a nearby business. We have found the Council at fault in wrongly closing Miss X’s original report but consider the action it has already taken provided a suitable remedy to Miss X. The Council has also agreed further action to avoid a reoccurrence.

Cornwall Council (25 002 994)

Statement Closed after initial enquiries Noise 21-Oct-2025

Summary: We will not investigate this complaint about the Council’s handling of a licence renewal application. This is because there is not enough evidence of fault by the Council and it is unlikely investigation would not achieve any worthwhile outcome for him.

Birmingham City Council (25 003 240)

Statement Closed after initial enquiries Licensing 21-Oct-2025

Summary: We will not investigate this complaint about the Council requesting additional fees for a licence. The claimed injustice is not significant enough to warrant our involvement.