Recent reports in this category are shown below:
Report Upheld Noise 14-Nov-2018
Summary: Mr C complains about the Council's failure to take action about noise nuisance from events at a community centre next to his home. Mr C says the noise is both a statutory noise nuisance and a breach of the lease agreement with the Council. Mr C also says the Council has not complied with the recommendations made by the Ombudsman in response to his previous complaint about the same issues.
Report Upheld Noise 24-Aug-2018
Summary: Ms X complains the Council has failed to investigate her complaints of noise nuisance since December 2015, causing her to suffer ill-health and leave her home.
Report Upheld Licensing 08-Jun-2017
Summary: A man complains on behalf of his adult daughter that Rossendale Borough Council took too long to consider her application for a Hackney carriage licence.
Report Upheld Drainage 20-Dec-2016
Summary: A woman complains the council failed to adhere to recommendations we made following a previous complaint to us. In her previous complaint she complained that a blocked highway drainage gulley meant water from the highway was pooling at the foot of her wall causing damage.
Report Upheld Noise 05-Mar-2014
Summary: Complaint from two couples about the failure by the council to take action when the operators of a motor racing track near to their homes breached a notice specifying the permitted frequency and noise levels of events at the track. One of the couples was acting on behalf of 47 other residents.
Report Upheld Antisocial behaviour 12-Nov-2013
Summary: Complaint from a woman that the council consented to an application from a man for a mutual exchange to a property next to her home despite having evidence of his antisocial behaviour.
Report Upheld Noise 21-Mar-2013
Summary: The Ombudsman criticised Derby Dales District for failing to tackle noise problems from a business, owned by a former Councillor.
Report Upheld Licensing 27-Jun-2012
Summary: Castle Point Borough Council failed to provide taxi drivers who it had overcharged since 2004 with compensation recommended by the Local Government Ombudsman in a 2011 report.
Report Upheld Refuse and recycling 08-May-2012
Summary: Essex County Council refused to pay compensation to a couple who suffered noise nuisance from a nearby waste transfer station in the same way as they paid two other households following a Local Government Ombudsman report in 2006.
Report Upheld Noise 22-Mar-2012
Summary: Dudley Metropolitan Borough Council delayed unreasonably in dealing with noise and smell nuisance from a foundry.