Hartlepool Borough Council (24 014 205)

Statement Closed after initial enquiries Noise 11-Mar-2025

Summary: We will not investigate this complaint about the Council’s decision not to investigate a statutory nuisance complaint at a landfill site or its communication with Mr X and residents. This is because it is unlikely we would find enough evidence of fault to justify an investigation.

Bristol City Council (24 017 800)

Statement Closed after initial enquiries Noise 11-Mar-2025

Summary: We will not investigate Mr X’s complaint about the Council not enforcing against noise from a nearby football pitch and how it investigated the matter. There is not enough evidence of fault in the Council’s decision-making process to warrant us investigating.

London Borough of Barking & Dagenham (24 019 544)

Statement Closed after initial enquiries Other 11-Mar-2025

Summary: We will not investigate Miss X’s complaint about the Council’s actions in relation to its issuing of a Fixed Penalty Notice for littering. This is because Miss X can raise a defence against the issuing of the notice in court.

East Devon District Council (24 005 791)

Statement Not upheld Antisocial behaviour 11-Mar-2025

Summary: Mr X complained the Council wrongly issued him with a community protection warning, and did not help with neighbour disputes. Mr X said this caused unnecessary distress, frustration, humiliation, and had a disproportionate impact on his mental health. We do not find the Council at fault.

Brighton & Hove City Council (24 016 788)

Statement Closed after initial enquiries Noise 10-Mar-2025

Summary: We will not investigate Mx Y’s complaint about the Council’s licensing panel decision on the licence of a nearby premises, that it failed to deal with noise nuisance from the premises, failed to visit the premises when noise was being reported, and failed to deal with a letter sent by the premise’s owners to those raising noise complaints. Mx Y had a right of appeal to the Magistrates Court against the panel decision which it was reasonable for her to have used. The complaints about Environmental Health (EH) officers’ actions and the premises owner’s letter are late and there are no good reasons for us to investigate them now. Even if we exercised discretion to consider the late complaint about EH officers, there is not enough evidence of fault to warrant us investigating.

Sefton Metropolitan Borough Council (24 016 857)

Statement Closed after initial enquiries Other 10-Mar-2025

Summary: We will not investigate Mr X’s complaint about the Council’s decision not to take enforcement action against a private business because he was concerned it damaged his property. This is because the complaint is late, and I have seen no good reason it could not have been made sooner.

London Borough of Bromley (24 017 506)

Statement Closed after initial enquiries Trees 10-Mar-2025

Summary: We cannot investigate most of Miss X’s complaint about damage caused to her wall in 2021 by a Council owned tree because it is reasonable for her to take the matter to court. We cannot investigate matters prior to 2024 because the complaint is late. There is insufficient evidence of delay in 2024 to warrant an investigation. The Information Commissioner’s Office is better suited to consider Miss X’s complaint about data processing.

Isle of Wight Council (24 017 172)

Statement Closed after initial enquiries Noise 06-Mar-2025

Summary: We will not investigate this complaint about the Council’s handling of Ms X’s reports of noise nuisance from a nearby school. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation.

Mid Suffolk District Council (24 017 307)

Statement Closed after initial enquiries Trees 06-Mar-2025

Summary: We will not investigate this complaint about the Council refusing Mr X’s request for a Tree Preservation Order. This is because there is not enough evidence of fault in its decision making process to warrant our involvement.

Surrey County Council (24 020 365)

Statement Closed after initial enquiries Trees 06-Mar-2025

Summary: We will not investigate Mrs X’s complaint that the Council’s contractors damaged her car while removing a tree. This is because it is reasonable to expect Mrs X to take the matter to court.