London Borough of Enfield (25 005 300)

Statement Closed after initial enquiries Trees 31-Mar-2026

Summary: We will not investigate Mr X’s complaint about the Council’s decision to plant a tree on the public footpath outside his home. There is insufficient evidence of fault to warrant an investigation by the Ombudsman. We will not investigate the Council’s complaint handling because the tests in our Assessment Code are not met.

Devon County Council (25 016 559)

Statement Closed after initial enquiries Drainage 31-Mar-2026

Summary: We will not investigate this complaint about highway drainage causing damp to a property. This is because it is reasonable for Mr X to take the matter to court and we could not achieve anything more for Mr X.

London Borough of Enfield (25 017 220)

Statement Closed after initial enquiries Other 31-Mar-2026

Summary: We will not investigate Mr X’s complaint that two waste enforcement officers falsely accused him of racial abuse in 2023. The complaint lies outside our jurisdiction because it is late and there are no good grounds to exercise discretion to consider it now.

Leeds City Council (25 017 287)

Statement Closed after initial enquiries Other 31-Mar-2026

Summary: We will not investigate Mr X’s complaint about the Council’s failure to deal with rats in overgrown vegetation on land near his home. There is not enough evidence of fault by the Council to justify us investigating further.

Trafford Council (25 017 778)

Statement Closed after initial enquiries Other 31-Mar-2026

Summary: We will not investigate Mrs X’s complaint about the Council’s wire fence between her garden and its land and its decision not to install a solid wood fence, despite doing so at other nearby properties. There is not enough evidence of Council fault to warrant us investigating. There is insufficient significant injustice to Mrs X and her family stemming from action or inaction of the Council to justify us investigating. We also cannot achieve the key outcome she seeks from her complaint.

London Borough of Hillingdon (25 019 157)

Statement Closed after initial enquiries Antisocial behaviour 31-Mar-2026

Summary: We will not investigate Mr X’s complaint about the Council issuing Fixed Penalty Notices for breaching a Public Spaces Protection Order. This is because Mr X can take the matter to court.

Adur District Council (25 026 969)

Statement Closed after initial enquiries Cemeteries and crematoria 31-Mar-2026

Summary: We will not investigate Mr X’s complaint about the conduct of Council officers during a family member’s funeral. There is insufficient evidence of fault for part of the complaint regarding Council officers standing near a ceremony. For another part of the complaint, the Council apologised and reminded officers not to begin filling graves before all mourners have left the area. An investigation is unlikely to achieve anything further.

London Borough of Tower Hamlets (25 012 934)

Statement Upheld Drainage 30-Mar-2026

Summary: We have upheld Mr X’s complaint about the Council’s contractors failing to replace a mortar fillet they removed. The Council resolved the issue while we were investigating.

Wigan Metropolitan Borough Council (25 017 843)

Statement Closed after initial enquiries Trees 30-Mar-2026

Summary: We will not investigate this complaint about the Council’s alleged failure to cut back the overgrown trees near Mr X’s property. This is because the complaint is late and there are no good reasons for this.

Royal Borough of Greenwich (25 018 754)

Statement Closed after initial enquiries Licensing 30-Mar-2026

Summary: We will not investigate Mrs B’s complaint about the Council’s decisions to issue a fine and notices to complete works on her rental property. It was reasonable for her to use her appeal rights. We will also not investigate how the Council inspected her property for hazards. There is not enough evidence of fault to justify investigation.