Herefordshire Council (24 000 560)

Statement Closed after initial enquiries Antisocial behaviour 11-Jun-2024

Summary: We will not investigate this complaint about the Council’s actions in sending Ms X a letter advising her it had received a complaint about noise nuisance from dog barking. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation.

Plymouth City Council (24 000 882)

Statement Closed after initial enquiries Refuse and recycling 11-Jun-2024

Summary: We will not investigate Mr X’s complaint that the Council failed to send him a garden waste permit. This is because an investigation by the Ombudsman would not achieve any additional outcome for Mr X.

City of Bradford Metropolitan District Council (24 001 083)

Statement Upheld Refuse and recycling 11-Jun-2024

Summary: We will not investigate this complaint about a fixed penalty notice. Further investigation would not lead to a different outcome.

London Borough of Havering (24 001 220)

Statement Closed after initial enquiries Other 11-Jun-2024

Summary: We will not investigate this complaint about a Fixed Penalty Notice issued by the Council for fly-tipping. This is because it is reasonable to have expected the complainant to have challenged the notice in court.

Swindon Borough Council (24 001 978)

Statement Closed after initial enquiries Drainage 11-Jun-2024

Summary: We will not investigate this complaint about drainage because the Council’s insurers and the courts are better placed to deal with the complaint.

Leeds City Council (24 003 224)

Statement Closed after initial enquiries Drainage 11-Jun-2024

Summary: We will not investigate this complaint about drainage because the courts and insurers are better placed to deal with the complaint.

Wyre Borough Council (23 016 109)

Statement Closed after initial enquiries Other 11-Jun-2024

Summary: We will not investigate this complaint about the Council’s decision not to use Section 215 of the Town and Country Planning Act 1990 to address the poor state of a garden at a property close to Mr X’s home. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation.

Buckinghamshire Council (24 001 306)

Statement Closed after initial enquiries Refuse and recycling 10-Jun-2024

Summary: We will not investigate this complaint about the Council not accepting a complaint about changes in the use of the Waste and Recycling Centre. This is because there is insufficient evidence of fault by the Council and we cannot achieve the outcome the complainant would like.

Ashford Borough Council (24 001 537)

Statement Closed after initial enquiries Cemeteries and crematoria 10-Jun-2024

Summary: We will not investigate this complaint about the condition of a grave. This is because there is insufficient evidence of fault by the Council.

Cheshire East Council (24 001 942)

Statement Closed after initial enquiries Refuse and recycling 10-Jun-2024

Summary: We will not investigate Mr X’s complaint about the Council’s decision to charge him for a replacement refuse bin. This is because there is insufficient evidence of fault by the Council.