Recent reports in this category are shown below:
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Statement Closed after initial enquiries Drainage 29-Jul-2025
Summary: We will not investigate this complaint about highway maintenance and drainage issues. This is because the courts are better placed to consider the matter.
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Arun District Council (25 000 810)
Statement Closed after initial enquiries Antisocial behaviour 29-Jul-2025
Summary: We will not investigate this complaint the Council refused to investigate reports of noise nuisance. There is not enough evidence of fault to justify our involvement.
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Statement Closed after initial enquiries Antisocial behaviour 29-Jul-2025
Summary: We will not investigate this complaint about the Council not taking enforcement action to require his neighbour to reduce the height of their trees. This is because there is not enough evidence of fault to justify our involvement.
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Hertsmere Borough Council (25 005 446)
Statement Closed after initial enquiries Refuse and recycling 29-Jul-2025
Summary: We will not investigate Mr X’s complaint that the Council did not empty his household waste bin on one occasion. This is because Mr X’s claimed injustice is not significant enough to warrant an investigation by the Ombudsman.
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London Borough of Hillingdon (25 003 010)
Statement Closed after initial enquiries Trees 29-Jul-2025
Summary: We will not investigate this complaint about the Council refusing to prune overgrown trees on the boundary of Miss X’s home. This is because there is insufficient evidence of fault.
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North Northamptonshire Council (25 003 177)
Statement Closed after initial enquiries Other 29-Jul-2025
Summary: We will not investigate this complaint about delays caused when a refuse vehicle failed to pull over to allow Mr X to pass. This is because the injustice caused to him is not significant enough to justify an investigation.
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South Tyneside Metropolitan Borough Council (25 003 367)
Statement Closed after initial enquiries Trees 29-Jul-2025
Summary: We will not investigate this complaint about trees which the complainant says have damaged her property. This is because it is a matter for insurers and because part of the complaint is late.
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London Borough of Lewisham (25 004 181)
Statement Closed after initial enquiries Trees 29-Jul-2025
Summary: We will not investigate Mr X’s complaint that the Council failed to maintain the boundary between his property and a park. This is because an investigation would not lead to a different outcome, the courts are better placed to determine if the Council is liable for compensation for Mr X’s injury and part of Mr X’s complaint is made late.
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Cumberland Council (24 022 620)
Statement Closed after initial enquiries Pollution 28-Jul-2025
Summary: We will not investigate this complaint about how the Council investigated smoke nuisance. Further investigation would not lead to a different outcome.
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Blackpool Borough Council (25 001 153)
Statement Closed after initial enquiries Health and safety 28-Jul-2025
Summary: We will not exercise discretion to investigate this complaint about noise nuisance, planning breaches and breaches of licensing restrictions from a neighbouring hotel premises. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Miss X could not have complained to us sooner.