Health


Recent reports in this category are shown below:

  • Cambridgeshire and Peterborough NHS Foundation Trust (23 010 468a)

    Statement Closed after initial enquiries Mental health services 29-Jan-2024

    Summary: We will not investigate this complaint about the care provided to Mr X when he was resident in a care home that acting on behalf of the Council. This is because an investigation would be unlikely to achieve anything further to what has been achieved through the local resolution process.

  • Tees, Esk & Wear Valley NHS Foundation Trust (23 012 178a)

    Statement Closed after initial enquiries Mental health services 26-Jan-2024

    Summary: We will not investigate Miss X’s complaint about the recommendation to detain her under Section 2 of the Mental Health Act. She has appealed that decision to the First Tier Tribunal (Mental Health), which was the most appropriate way to challenge the detention.

  • NHS North East and North Cumbria ICB (23 012 178b)

    Statement Closed after initial enquiries Mental health services 26-Jan-2024

    Summary: We will not investigate Miss X’s complaint about the recommendation to detain her under Section 2 of the Mental Health Act. She has appealed that decision to the First Tier Tribunal (Mental Health), which was the most appropriate way to challenge the detention.

  • Norfolk & Suffolk NHS Foundation Trust (23 012 113a)

    Statement Closed after initial enquiries Mental health services 25-Jan-2024

    Summary: The Ombudsmen will not investigate Mr X’s complaint about how he was detained under Section 2 of the Mental Health Act 1983. We are unlikely to find fault in the way Mr X was assessed before being detained. Also, there is insufficient injustice to warrant an investigation.

  • NHS Norfolk and Waveney ICB (23 012 113b)

    Statement Closed after initial enquiries Mental health services 25-Jan-2024

    Summary: The Ombudsmen will not investigate Mr X’s complaint about how he was detained under Section 2 of the Mental Health Act 1983. We are unlikely to find fault in the way Mr X was assessed before being detained. Also, there is insufficient injustice to warrant an investigation.

  • NHS Bristol, North Somerset and South Gloucestershire ICB (23 010 584a)

    Statement Not upheld Mental health services 23-Jan-2024

    Summary: Ms A complained about the way professionals assessed her, and treated her, as part of a Mental Health Act assessment. We have not found fault in the way the professionals assessed the need to detain Ms A. During the local complaints process the Council accepted it could have done more to protect Ms A’s dignity when taking her out of the house and it apologised. We consider this was a proportionate response and have not recommended more action.

  • Mid Yorkshire Teaching NHS Trust (23 010 942a)

    Statement Closed after initial enquiries Hospital acute services 23-Jan-2024

    Summary: We will not investigate Mr B’s complaint about treatment and care provided to his late brother, Mr C, by the Trust and the Council. This is because it is unlikely an investigation would find fault.

  • Oxford Health NHS Foundation Trust (22 004 630a)

    Statement Upheld Mental health services 22-Jan-2024

    Summary: Ms Y complained the accommodation the Council and ICB arranged for her brother, Mr X, as part of his Section 117 aftercare was unsuitable for his needs. We found fault with the Council and ICB in terms of a delay in acting on concerns Ms Y raised about the placement. We also found fault with lack of mental health care and support provided to Mr X by the Trust during the same period. The Council, ICB and Trust have agreed to provide an appropriate remedy for the injustice caused.

  • Oxford Health NHS Foundation Trust (22 004 630b)

    Statement Upheld Mental health services 22-Jan-2024

    Summary: Ms Y complained the accommodation the Council and ICB arranged for her brother, Mr X, as part of his Section 117 aftercare was unsuitable for his needs. We found fault with the Council and ICB in terms of a delay in acting on concerns Ms Y raised about the placement. We also found fault with lack of mental health care and support provided to Mr X by the Trust during the same period. The Council, ICB and Trust have agreed to provide an appropriate remedy for the injustice caused.

  • NHS North West London ICB (22 004 630c)

    Statement Upheld Mental health services 22-Jan-2024

    Summary: Ms Y complained the accommodation the Council and ICB arranged for her brother, Mr X, as part of his Section 117 aftercare was unsuitable for his needs. We found fault with the Council and ICB in terms of a delay in acting on concerns Ms Y raised about the placement. We also found fault with lack of mental health care and support provided to Mr X by the Trust during the same period. The Council, ICB and Trust have agreed to provide an appropriate remedy for the injustice caused.

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