Leicestershire Partnership NHS Trust (23 015 902a)

Statement Closed after initial enquiries Mental health services 03-Jun-2024

Summary: We will not investigate Miss Y’s complaints. She has already appealed the decision to detain her under Section 3 of the Mental Health Act to the First Tier Tribunal (Mental Health). Also, the Parliamentary and Health Service Ombudsman is better placed to consider her complaints about transfer between hospitals and care and treatment under Section 3.

NHS Leicester, Leicestershire and Rutland Integrated Care Board (23 015 902b)

Statement Closed after initial enquiries Mental health services 03-Jun-2024

Summary: We will not investigate Miss Y’s complaints. She has already appealed the decision to detain her under Section 3 of the Mental Health Act to the First Tier Tribunal (Mental Health). Also, the Parliamentary and Health Service Ombudsman is better placed to consider her complaints about transfer between hospitals and care and treatment under Section 3.

Derbyshire Healthcare NHS Foundation Trust (23 015 902c)

Statement Closed after initial enquiries Mental health services 03-Jun-2024

Summary: We will not investigate Miss Y’s complaints. She has already appealed the decision to detain her under Section 3 of the Mental Health Act to the First Tier Tribunal (Mental Health). Also, the Parliamentary and Health Service Ombudsman is better placed to consider her complaints about transfer between hospitals and care and treatment under Section 3.

Cornwall Partnership NHS Foundation Trust (23 011 009a)

Statement Not upheld Mental health services 03-Jun-2024

Summary: We investigated a complaint about the section 117 aftercare provided to Ms A by the Council, the Trust and the ICB after she was detained under section 3 of the Mental Health Act 1983. We found no fault by any of the organisations.

NHS Cornwall and Isles of Scilly ICB (23 011 009b)

Statement Not upheld Mental health services 03-Jun-2024

Summary: We investigated a complaint about the section 117 aftercare provided to Ms A by the Council, the Trust and the ICB after she was detained under section 3 of the Mental Health Act 1983. We found no fault by any of the organisations.

Surrey & Sussex Healthcare NHS Trust (23 009 356a)

Statement Not upheld Hospital acute services 28-May-2024

Summary: Mrs X complained that health and social care professionals would not allow her to take her husband home from hospital. We did not find fault in the organisations’ actions. There is evidence to suggest professionals followed legislation and guidance in exploring concerns they had about the safety of the plan.

Surrey & Sussex Healthcare NHS Trust (23 009 356b)

Statement Not upheld Hospital acute services 28-May-2024

Summary: Mrs X complained that health and social care professionals would not allow her to take her husband home from hospital. We did not find fault in the organisations’ actions. There is evidence to suggest professionals followed legislation and guidance in exploring concerns they had about the safety of the plan.

Gloucester Health & Care NHS Foundation Trust (23 017 881a)

Statement Closed after initial enquiries Mental health services 23-May-2024

Summary: Mrs A complains about the section 117 aftercare being provided to her sister, Ms B. We should not investigate this complaint because the Trust has already admitted fault and taken steps to remedy the injustice to Ms B. Further investigation would not achieve anything more.

NHS Gloucestershire ICB (23 017 881b)

Statement Closed after initial enquiries Mental health services 23-May-2024

Summary: Mrs A complains about the section 117 aftercare being provided to her sister, Ms B. We should not investigate this complaint because the Trust has already admitted fault and taken steps to remedy the injustice to Ms B. Further investigation would not achieve anything more.

The Newcastle Upon Tyne Hospitals NHS Foundation Trust (23 017 939a)

Statement Closed after initial enquiries Other 19-May-2024

Summary: We will not investigate this complaint about child protection and safeguarding procedures. This is because there is insufficient evidence of fault in how the Council considered the complaint under the children’s statutory complaints procedure. The Trust has already taken action to remedy the complaint about its actions and investigation by us is unlikely to lead to a different outcome.