Oxleas NHS Foundation Trust (25 015 286a)

Statement Closed after initial enquiries Mental health services 11-May-2026

Summary: We will not investigate Miss X’s complaint about her care by Royal Borough of Greenwich and Oxleas NHS Foundation Trust. The Council and Trust have accepted errors and taken steps to put things right. Further investigation by the Ombudsmen is unlikely to achieve more.

Oxleas NHS Foundation Trust (25 015 286b)

Statement Closed after initial enquiries Mental health services 11-May-2026

Summary: We will not investigate Miss X’s complaint about her care by Royal Borough of Greenwich and Oxleas NHS Foundation Trust. The Council and Trust have accepted errors and taken steps to put things right. Further investigation by the Ombudsmen is unlikely to achieve more.

NHS Nottingham and Nottinghamshire ICB (25 026 652a)

Statement Closed after initial enquiries Mental health services 11-May-2026

Summary: Ms C complains about her father’s discharge from hospital into a care home. Ms C complains the discharge occurred without her knowledge, provided inadequate care, and was too far away. We will not investigate this complaint as the issues date back to 2023 and are too long ago to properly investigate.

East London NHS Foundation Trust (25 009 499a)

Statement Closed after initial enquiries Mental health services 28-Apr-2026

Summary: We will not investigate Mrs X’s complaint about her daughter, Ms Y’s, care by Central Bedfordshire Council and East London NHS Foundation Trust. We will not consider Mrs X’s complaint about Ms Y’s mental capacity assessment as this is contrary to Ms Y’s wishes. The Council and the Trust have accepted errors with Ms Y’s care and have put improvements in place. Further investigation by the Ombudsman is unlikely to achieve more.

NHS West Yorkshire ICB - Leeds (25 008 935a)

Statement Closed after initial enquiries Mental health services 20-Apr-2026

Summary: Mr X complained the Council was causing unnecessary delays in discharging him from detention under the Mental Health Act 1983 section because it could not find him a suitable place to move to. We discontinued our investigation because progress has now been made and Mr A has withdrawn his complaint.

Cornwall Partnership NHS Foundation Trust (25 022 325a)

Statement Closed after initial enquiries Mental health services 14-Apr-2026

Summary: Ms X complains about the lack of support provided to her late sister to meet her mental health needs. Ms X says her sister would not have taken her own life had she been provided with proper support. We will not investigate this complaint as there is an inquest pending and an investigation may interfere with the inquest.

NHS Cornwall and Isles of Scilly ICB (25 022 325b)

Statement Closed after initial enquiries Mental health services 14-Apr-2026

Summary: Ms X complains about the lack of support provided to her late sister to meet her mental health needs. Ms X says her sister would not have taken her own life had she been provided with proper support. We will not investigate this complaint as there is an inquest pending and an investigation may interfere with the inquest.

NHS Derby & Derbyshire ICB (25 012 923a)

Statement Closed after initial enquiries Mental health services 06-Apr-2026

Summary: We will not investigate Mrs X’s complaint about the way in which Derby City Council and NHS Derby and Derbyshire Integrated Care Board dealt with her father, Mr Y’s, accommodation as we would be unlikely to find fault.

Norfolk & Suffolk NHS Foundation Trust (25 021 522a)

Statement Closed after initial enquiries Mental health services 31-Mar-2026

Summary: We will not investigate Mr X’s complaint about the care provided to him by Norfolk County Council, Norfolk and Suffolk NHS Foundation Trust and NHS Norfolk and Waveney Integrated Care Board. This is because an investigation would be unable to achieve the outcomes he is seeking.

NHS Norfolk and Waveney ICB (25 021 522b)

Statement Closed after initial enquiries Mental health services 31-Mar-2026

Summary: We will not investigate Mr X’s complaint about the care provided to him by Norfolk County Council, Norfolk and Suffolk NHS Foundation Trust and NHS Norfolk and Waveney Integrated Care Board. This is because an investigation would be unable to achieve the outcomes he is seeking.