Adult care services


Recent reports in this category are shown below:

  • Brighton & Hove City Council (19 000 201)

    Report Upheld Assessment and care plan 10-Nov-2020

    Summary: Ms M has been living in a care home, where she had been paying for her own care. When her capital reduced to £23,250 on 1 January 2018, she became eligible for Council funding. However, Ms M complains that when her capital reduced to £23,250, it took a long time for the Council to agree a personal budget that would be enough to continue to meet her needs. Instead, the Council told her she should move to a cheaper care home, even though the care homes offered by the Council were unsuitable and her GP said it would be detrimental for her mental and physical wellbeing to move to another home.

  • Hampshire County Council (19 016 357)

    Report Upheld Assessment and care plan 06-Nov-2020

    Summary: Mrs F complains the Council has failed to assess Mr G's needs properly and has failed to provide him with a personal budget which is sufficient to meet his needs.

  • London Borough of Harrow (19 013 358)

    Report Upheld Transport 10-Sep-2020

    Summary: The complainants complain about the Council contractor's (Access Independent) decision to refuse their applications for Blue Badges or Freedom Passes.

  • London Borough of Harrow (19 008 930)

    Report Upheld Transport 10-Sep-2020

    Summary: The complainants complain about the Council contractor's (Access Independent) decision to refuse their applications for Blue Badges or Freedom Passes.

  • London Borough of Harrow (19 003 030)

    Report Upheld Transport 10-Sep-2020

    Summary: The complainants complain about the Council contractor's (Access Independent) decision to refuse their applications for Blue Badges or Freedom Passes.

  • London Borough of Harrow (19 011 910)

    Report Upheld Transport 10-Sep-2020

    Summary: The complainants complain about the Council contractor's (Access Independent) decision to refuse their applications for Blue Badges or Freedom Passes.

  • London Borough of Harrow (19 011 116)

    Report Upheld Transport 10-Sep-2020

    Summary: The complainants complain about the Council contractor's (Access Independent) decision to refuse their applications for Blue Badges or Freedom Passes.

  • London Borough of Harrow (19 002 266)

    Report Upheld Transport 10-Sep-2020

    Summary: The complainants complain about the Council contractor's (Access Independent) decision to refuse their applications for Blue Badges or Freedom Passes.

  • London Borough of Harrow (19 004 141)

    Report Upheld Transport 10-Sep-2020

    Summary: The complainants complain about the Council contractor's (Access Independent) decision to refuse their applications for Blue Badges or Freedom Passes.

  • London Borough of Harrow (19 005 425)

    Report Upheld Transport 10-Sep-2020

    Summary: The complainants complain about the Council contractor's (Access Independent) decision to refuse their applications for Blue Badges or Freedom Passes.

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