Recent statements in this category are shown below:
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London Borough of Hounslow (24 001 118)
Statement Closed after initial enquiries Transport 11-Jun-2024
Summary: We will not investigate this complaint about an unsuccessful application for a Blue Badge. This is because it is unlikely we would find fault by the Council.
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London Borough of Hounslow (23 018 829)
Statement Not upheld Transport 06-Jun-2024
Summary: The Council was not at fault for how it handled Mr X’s application for a disabled parking badge. It considered the information available, processed the application in accordance with the government’s best practice guidance and made a decision which, in the circumstances, was not obviously unreasonable. As there was no procedural fault in how the Council dealt with Mr X’s application, I cannot question its decision.
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Devon County Council (23 000 829)
Statement Not upheld Transport 05-Jun-2024
Summary: Mrs X complained the Council wrongly refused to issue her a blue badge, based on an incorrect mobility report. The Council was not at fault. It assessed her eligibility in line with government guidance.
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Bedford Borough Council (24 001 616)
Statement Closed after initial enquiries Transport 29-May-2024
Summary: We will not investigate this complaint about an unsuccessful application for a Blue Badge. This is because it is unlikely we would find fault by the Council.
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Rochdale Metropolitan Borough Council (24 001 113)
Statement Closed after initial enquiries Transport 29-May-2024
Summary: We will not investigate this complaint about an unsuccessful application for a Blue Badge. This is because it is unlikely we would find fault by the Council.
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Devon County Council (24 001 044)
Statement Closed after initial enquiries Transport 27-May-2024
Summary: We will not investigate this complaint about an unsuccessful application for a Blue Badge. This is because there is insufficient evidence of fault by the Council.
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North East Lincolnshire Council (23 017 720)
Statement Upheld Transport 22-May-2024
Summary: The Council was at fault. It failed to follow government guidance on assessing blue badge applicants who have hidden disabilities. Its expert assessment was a cursory email which did not allow Mr X the chance to explain how his mental health conditions may mean he suffers very considerable psychological distress when walking. The Council will apologise, make Mr X a symbolic payment to reflect his avoidable distress and reconsider his application having regard to relevant parts of the government guidance.
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Rochdale Metropolitan Borough Council (23 019 672)
Statement Closed after initial enquiries Transport 15-May-2024
Summary: We will not investigate this complaint about the Council’s decision not to issue a blue badge. There is not enough evidence of faut to justify our involvement.
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Liverpool City Council (23 020 664)
Statement Closed after initial enquiries Transport 06-May-2024
Summary: We will not investigate this complaint about the Council’s decision that the complainant does not qualify for a Blue Badge. This is because there is insufficient evidence of fault by the Council.
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Statement Closed after initial enquiries Transport 01-May-2024
Summary: We will not investigate this complaint about an unsuccessful application for a Blue Badge. This is because it is unlikely we would find fault by the Council.