London Borough of Lewisham (25 005 740)

Statement Closed after initial enquiries Transport 18-Aug-2025

Summary: We will not investigate this complaint about an unsuccessful application for a blue badge. This is because there is insufficient evidence of fault by the Council.

Manchester City Council (25 003 694)

Statement Closed after initial enquiries Transport 17-Aug-2025

Summary: We will not investigate this complaint about the Council’s handling of Mr X’s blue badge application. This is because there is insufficient evidence of fault in the Council’s decision.

Leicestershire County Council (25 003 566)

Statement Closed after initial enquiries Transport 14-Aug-2025

Summary: We will not investigate Miss X’s complaint about the Council’s decision to refuse her application for a blue badge. This is because there is insufficient evidence of fault by the Council to warrant an investigation.

East Riding of Yorkshire Council (25 004 777)

Statement Closed after initial enquiries Transport 12-Aug-2025

Summary: We will not investigate this complaint about a blue badge application. This is because there is insufficient evidence of fault by the Council causing injustice.

London Borough of Hounslow (25 004 558)

Statement Closed after initial enquiries Transport 11-Aug-2025

Summary: We will not investigate this complaint about an unsuccessful application for a blue badge. This is because there is insufficient evidence of fault by the Council.

Surrey County Council (24 011 748)

Statement Upheld Transport 06-Aug-2025

Summary: Mr C complains the Council wrongly refused his application for a Blue Badge and the assessment caused him physical pain. I have found procedural fault in the Council’s Blue Badge assessment which creates doubt about the outcome reached. To remedy the complaint the Council has agreed to apologise to Mr C, and make service improvements.

London Borough of Lewisham (25 003 125)

Statement Closed after initial enquiries Transport 04-Aug-2025

Summary: We will not investigate this complaint about an unsuccessful blue badge application. This is because there is insufficient evidence of fault by the Council.

Devon County Council (25 002 183)

Statement Closed after initial enquiries Transport 03-Aug-2025

Summary: We will not investigate Miss X’s complaint about how the Council decided to refuse her a Blue Badge. This is because it is unlikely we would find fault in the Council’s decision making.

Suffolk County Council (25 000 025)

Statement Closed after initial enquiries Transport 31-Jul-2025

Summary: We will not investigate Mrs X’s complaint about the Council’s decision to refuse her application for a blue badge. This is because there is insufficient evidence of fault by the Council to warrant an investigation.

London Borough of Harrow (24 016 628)

Statement Not upheld Transport 29-Jul-2025

Summary: Mr X complained about how the Council and its contracted third-party company considered his application for a blue disabled parking badge. We have not found fault with how the Council and the company working on its behalf assessed and decided upon his application.