Devon County Council (24 011 453)

Statement Not upheld Transport 21-Apr-2025

Summary: Miss X complained the Council failed to properly consider her blue badge applications under the hidden disabilities criteria. She said this negatively impacts her due to the anxiety and stress she experiences when travelling. We did not find the Council at fault for how it decided to decline her applications.

London Borough of Ealing (24 017 835)

Statement Closed after initial enquiries Transport 21-Apr-2025

Summary: We will not investigate Mr X’s complaint about the Council’s decision to refuse him a Blue Badge. There is insufficient evidence of fault to warrant an investigation.

London Borough of Harrow (24 018 048)

Statement Closed after initial enquiries Transport 16-Apr-2025

Summary: We will not investigate Mrs X’s complaint that the Council refused her application for a Blue Badge. This is because there is insufficient evidence of fault.

London Borough of Ealing (24 019 018)

Statement Closed after initial enquiries Transport 16-Apr-2025

Summary: We will not investigate Mrs X’s complaint about the Council’s decision to refuse her son’s blue badge application. This is because there is insufficient evidence of fault.

Essex County Council (24 018 994)

Statement Closed after initial enquiries Transport 15-Apr-2025

Summary: We will not investigate Miss X’s complaint about the Council’s decision to decline her blue badge application. This is because there is insufficient evidence of fault. In addition, there is no significant injustice.

Kent County Council (24 021 383)

Statement Closed after initial enquiries Transport 15-Apr-2025

Summary: We will not investigate this complaint about an unsuccessful application for a blue badge. This is because there is insufficient evidence of fault by the Council.

Warrington Council (24 019 566)

Statement Closed after initial enquiries Transport 13-Apr-2025

Summary: We will not investigate this complaint about an unsuccessful application for a blue badge. This is because there is insufficient evidence of fault by the Council.

Essex County Council (24 014 613)

Statement Closed after initial enquiries Transport 10-Apr-2025

Summary: We will not investigate Mrs X’s complaint about her son’s transport journey time being too long. This is because there is insufficient evidence of fault. In addition, the fault has not caused any significant injustice.

Essex County Council (24 019 407)

Statement Closed after initial enquiries Transport 10-Apr-2025

Summary: We will not investigate Mr X’s complaint about the functionality of the Council’s website for Blue Badge applications. This is because there is no worthwhile outcome achievable.

London Borough of Lewisham (24 021 319)

Statement Closed after initial enquiries Transport 06-Apr-2025

Summary: We will not investigate this complaint about an unsuccessful application for a disabled persons freedom pass. This is because there is insufficient evidence of fault by the Council.