Recent statements in this category are shown below:
Statement Upheld Transport 29-Jun-2020
Summary: The Council did not follow Department of Transport (DfT) guidance in its initial refusal of a Blue Badge. During our investigation, the Council reassessed the complainant and awarded him a Blue Badge. The Council has agreed to apologise to the complainant and make changes in the way it responds to appeals.
Statement Not upheld Transport 26-Jun-2020
Summary: The Ombudsman does not find fault with the way the Council considered Mr B's application for a Blue Badge or his subsequent appeal.
Statement Upheld Transport 03-Jun-2020
Summary: The Ombudsman will not investigate this complaint about the Council's decision not to give the complainant a Blue Badge. This is because the Council has reversed its decision and decided the complainant is eligible.
Statement Upheld Transport 22-May-2020
Summary: The Council failed to properly consider Mr X's application for a blue badge. It failed to take account of all relevant medical information and failed to undertake a mobility assessment.
Statement Not upheld Transport 25-Mar-2020
Summary: There is no evidence of fault in the way the Council reached a decision not to award Miss X a blue badge.
Statement Not upheld Transport 24-Mar-2020
Summary: Ms X complained about the Council's decision not to issue her a blue badge. The Ombudsman finds the Council was not at fault.
Statement Not upheld Transport 11-Mar-2020
Summary: the complainant says the Council failed to properly consider her application for a Blue Badge. The Council says it considered the information presented with the application and took advice but decided Mrs X had not passed the eligibility tests. The Ombudsman finds the Council acted without fault.
Statement Upheld Transport 06-Mar-2020
Summary: The Council failed to properly consider Mrs X's application for a blue badge. It wrongly reported Mrs X to have walked at a normal pace and speed when the evidence shows she walked at a very slow speed and stopped to complain of chest pain and dizziness.
Statement Upheld Transport 02-Mar-2020
Summary: Mr J complains the Council's contractor refused his application for a Blue Badge. We have found some fault with the information the Council and its provider gave Mr J. But our view is this is unlikely to have made a difference to the decision itself. So the injustice to Mr J is limited.
Statement Not upheld Transport 27-Jan-2020
Summary: Ms X complained about the Council's actions surrounding its withdrawal of her blue badge. There is no fault with the way the Council reached its decision and we have not upheld Ms X's complaint.