Recent statements in this category are shown below:
Statement Upheld Transition from childrens services 27-Sep-2017
Summary: There has been confusion about the payments made to the complainant to help her look after her disabled sister. The Council's Panel decisions are also not properly recorded and the complainant's wish to return to work has not been fully considered. The Council has accepted the Ombudsman's recommendations for procedural change and a payment for the avoidable distress.
Statement Upheld Transition from childrens services 13-Sep-2017
Summary: There was fault in the Council's handling of D's transition from residential accommodation and the interim provision it put in place. This caused him and his family injustice. The Council has agreed to recommendation that it should make an apology and financial remedy of £1500.
Statement Upheld Transition from childrens services 25-Apr-2017
Summary: The Council delayed carrying out transition assessments when Y neared 18 and then withdrew weekly overnight respite sessions for almost three months. The Council should apologise, review its procedures and pay Mrs X £1000 for the lost respite and her time and trouble in having to chase the matter.
Statement Upheld Transition from childrens services 09-Feb-2017
Summary: The Council has agreed to arrange an independent investigation of Miss B's complaint under the statutory complaints procedure for children's social care, so I have discontinued my investigation.
Statement Upheld Transition from childrens services 07-Feb-2017
Summary: there was fault by the Council in failing to make provision for the seven months between March and September 2016 for the social care needs of the complainant's son, P.
Statement Upheld Transition from childrens services 06-Jan-2017
Summary: The Council did not monitor C's preparing for adulthood transition plan and it delayed consulting College 1 before naming it in C's Education, Health and Care Plan. This caused two months of unnecessary uncertainty and anxiety.
Statement Upheld Transition from childrens services 03-Jan-2017
Summary: The Council was at fault by failing to plan in good time for Mr X's transfer to adult services when he reached 18. The Council has apologised and will pay £2817.50 for mentoring sessions Mr X missed out on and the distress a period without a placement caused Mr X and his sister, who cares for him.
Statement Not upheld Transition from childrens services 30-Nov-2016
Summary: The Ombudsmen have found that reasonable steps have been taken by a number of agencies to implement recommendations made in a serious case review carried out by the local adult safeguarding board.
Statement Upheld Transition from childrens services 29-Nov-2016
Summary: Failings by the Council's children's services department meant the complainant was not provided with housing as a care leaver in 2014 and was not afforded the priority she could have received on the local housing authority's housing register. To remedy the injustice the Council offered Ms X a sum of compensation and the local housing authority has also offered her priority on its housing band for a period of time.
Statement Not upheld Transition from childrens services 17-Nov-2016
Summary: The Transition Care Plan the Council completed in relation to Mr and Ms X's son provides adequate information about his needs and how these will be met.