Decision search
Your search has 54124 results
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Sunderland City Council (25 008 548)
Statement Closed after initial enquiries Council tax support 20-Oct-2025
Summary: We will not investigate Miss X’s complaint about council tax support. There is insufficient evidence of fault in how the Council changed its policy. Miss X could appeal to the Valuation Tribunal against her liability and this part of her complaint is therefore out of our jurisdiction.
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City of York Council (25 008 628)
Statement Upheld Special educational needs 20-Oct-2025
Summary: Mrs X complains the Council failed to reimburse the cost of school fees for the independent school named in her child’s Education, Health and Care Plan. We have upheld this complaint because the Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused to Mrs X.
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London Borough of Southwark (25 008 778)
Statement Closed after initial enquiries Allocations 20-Oct-2025
Summary: We will not investigate Miss X’s complaint that the Council refused to increase her priority banding. This is because there is not enough evidence of fault to justify investigating.
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Chorley Borough Council (25 009 113)
Statement Closed after initial enquiries Leisure and culture 20-Oct-2025
Summary: We will not investigate Mrs X’s complaint about how the Council dealt with a dispute between two groups that use a community centre. This is because there is insufficient evidence of fault.
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London Borough of Brent (25 009 127)
Statement Closed after initial enquiries Parking and other penalties 20-Oct-2025
Summary: We will not investigate this complaint about a penalty charge notice. This is because it would be reasonable for Mr X to apply to the court to take the process back to an earlier stage.
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Stockton-on-Tees Borough Council (25 010 013)
Statement Closed after initial enquiries Leisure and culture 20-Oct-2025
Summary: We will not investigate this complaint the Council discriminated against Disabled people by removing benches from a local park. The Council intends to reinstate the benches, therefore there is no outstanding significant injustice.
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Westminster City Council (25 010 126)
Statement Closed after initial enquiries Parking and other penalties 20-Oct-2025
Summary: We will not investigate this complaint about a penalty charge notice. This is because the Council has now cancelled the penalty charge notice, and it is unlikely investigation would achieve anything more for Mr X.
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Bury Metropolitan Borough Council (25 010 157)
Statement Upheld Special educational needs 20-Oct-2025
Summary: We will not investigate this complaint about the Council’s handling of the Education and Health Care Plan process. This is because the Council has agreed to remedy the injustice caused by its delay and it is unlikely further investigation would achieve significantly more for Miss X.
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Sandwell Metropolitan Borough Council (25 013 741)
Statement Closed after initial enquiries Other 20-Oct-2025
Summary: We will not investigate this complaint about Miss X’s contact with the Council. This is because there is no worthwhile outcome achievable. We cannot investigate what happened in court, or overturn decisions made by the court. Nor can we direct the Council to alter any assessment it made about Miss X.
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Buckinghamshire Council (25 014 389)
Statement Closed after initial enquiries Other 20-Oct-2025
Summary: We will not investigate Mr B’s concerns about the actions of a parish council. This is because the information does not indicate the Council was at fault for the way it responded to Mr B’s concerns and we cannot investigate complaints about parish councils.