Decision search
Your search has 56552 results
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Milton Keynes Council (25 016 917)
Statement Closed after initial enquiries Adoption 25-Mar-2026
Summary: We will not investigate this complaint about post adoption direct and letterbox contact. This is because further investigation would not lead to a different outcome.
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Waverley Borough Council (25 016 986)
Statement Closed after initial enquiries Other 25-Mar-2026
Summary: We will not investigate this complaint about the actions of officers and the way the Council responded to a request for information. We consider that further investigation will not lead to a different outcome and we cannot achieve the outcomes the complainant is seeking.
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Wealden District Council (25 017 110)
Statement Closed after initial enquiries Councillor conduct and standards 25-Mar-2026
Summary: We will not investigate Mr X’s complaint about how the Council considered councillor conduct complaints. There is not enough evidence of fault in how the Council made its decision to justify our involvement.
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Birmingham City Council (25 017 180)
Statement Closed after initial enquiries Parking and other penalties 25-Mar-2026
Summary: We will not investigate Mr X’s complaint about the Council’s enforcement of an unpaid penalty charge notice. This is because any fault by the Council did not cause Mr X a level of injustice that would warrant our further involvement and it is unlikely an investigation would achieve any worthwhile outcome for Mr X.
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Manchester City Council (25 017 342)
Statement Closed after initial enquiries Antisocial behaviour 25-Mar-2026
Summary: We will not investigate Ms X’s complaint about how the Council responded to her reports of anti-social behaviour because there is insufficient evidence of fault. We will not investigate Ms X’s complaint about delays and poor communication because the Council already apologised, and an investigation is unlikely to achieve anything further. We will not investigate the Council’s complaints handling because the tests in our Assessment Code were not met.
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Peterborough City Council (25 017 353)
Statement Closed after initial enquiries Child protection 25-Mar-2026
Summary: We will not investigate Mrs X’s complaint about the Council’s refusal to consider her complaint about its children’s services. This is because there is not enough evidence of fault by the Council. We therefore cannot question the outcome.
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Kent County Council (25 017 435)
Statement Closed after initial enquiries Traffic management 25-Mar-2026
Summary: We will not investigate this complaint about how the Council managed traffic congestion on a road near Mr X’s house. This is because Mr X has not suffered significant personal injustice.
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Kirklees Metropolitan Borough Council (25 017 543)
Statement Upheld Council tax 25-Mar-2026
Summary: We will not investigate this complaint about Council tax delay because the matter has been remedied.
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London Borough of Waltham Forest (25 017 558)
Statement Closed after initial enquiries Planning applications 25-Mar-2026
Summary: We will not investigate this complaint about the Council’s handling of a planning application because it is unlikely an investigation would find fault with the Council’s actions.
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Cherwell District Council (25 017 581)
Statement Closed after initial enquiries Trees 25-Mar-2026
Summary: We will not investigate Mr X’s complaint about the Council’s involvement in works done by a neighbour during a development near his tree, and how it dealt with his complaint. There is not enough evidence of fault by the Council, nor sufficient significant personal injustice to Mr X caused by the Council, to warrant us investigating. We do not investigate councils’ complaint handling where we are not investigating the core issues giving rise to the complaint. We also cannot achieve the outcome Mr X seeks.