Decision search
Your search has 59748 results
-
London Borough of Richmond upon Thames (25 025 403)
Statement Closed after initial enquiries Special educational needs 02-Sep-2026
Summary: We will not investigate this complaint about the Council’s handling of an Education, Health and Care Plan. This is because it would have been reasonable for the complainant to use her right of appeal to the First-Tier Tribunal (Special Educational Needs and Disability).
-
Great Yarmouth Borough Council (25 025 450)
Statement Closed after initial enquiries Allocations 02-Sep-2026
Summary: We will not investigate Mr X’s complaint about a Council decision to disqualify him from the housing register. There is insufficient evidence of fault to warrant an investigation.
-
Birmingham City Council (25 025 479)
Statement Upheld Homelessness 02-Sep-2026
Summary: We will not investigate Miss X’s complaint about the Council’s handling of her homelessness application. Part of the complaint is late. Further investigation would not achieve anything more, and it was reasonable for Miss X to ask the Council to review the suitability of her temporary accommodation.
-
West Lancashire Borough Council (25 025 690)
Statement Closed after initial enquiries Drainage 02-Sep-2026
Summary: We will not investigate this complaint about how the Council dealt with a breach of planning conditions and a recent planning application. Part of the complaint is late, and there is no good reason to exercise discretion and investigate it now. There is not enough evidence of fault in how the Council dealt with the most recent planning application to justify our involvement.
-
Slough Borough Council (25 025 926)
Statement Upheld Allocations 02-Sep-2026
Summary: We have decided not to investigate this complaint about disrepair and time spent in unsuitable temporary accommodation. The Council has upheld the complaint and has agreed to remedy Miss Y’s injustice by apologising, making suitable payments to the complainant, and offering Miss Y the next suitable alternative accommodation from its housing register. Further investigation by us would therefore not be proportionate.
-
Bassetlaw District Council (25 026 192)
Statement Closed after initial enquiries Housing benefit and council tax benefit 02-Sep-2026
Summary: We will not investigate this complaint about the Council’s handling of Mr Y’s housing benefit. The complaint is late without good enough reason for us to investigate it now.
-
Wiltshire Council (25 026 303)
Statement Closed after initial enquiries Other 02-Sep-2026
Summary: We will not investigate this complaint about the Council failing to respond to Mr X’s complaint. This is because there is insufficient evidence of fault by the Council.
-
London Borough of Camden (25 026 721)
Statement Closed after initial enquiries Planning applications 02-Sep-2026
Summary: We will not investigate this complaint about how the Council handled a planning application. This is because we have decided any injustice is not significant enough to justify our involvement.
-
Derbyshire County Council (24 017 360)
Statement Upheld Special educational needs 02-Sep-2026
Summary: The Council was at fault. It delayed securing Y’s Speech and Language Therapy provision between September 2025 and February 2026 and their Occupational Therapy provision between September 2025 and April 2026. This caused Ms X uncertainty and avoidable distress and Y the loss of their specialist provision as set out in their Education, Health and Care Plan. There was no fault in how the Council communicated with Ms X during the delays. The Council agreed to apologise and make a payment to Ms X and Y to remedy the injustice caused to both. The Council agreed to also make a service improvement.
-
Liverpool City Council (24 020 491)
Statement Upheld Special educational needs 02-Sep-2026
Summary: Mrs X complained the Council failed to provide education and special educational provision set out in her son Y’s Education, Health and Care Plan while he was unable to attend school. We find no fault in how the Council considered its duty to provide Y with suitable alternative education. We do find the Council at fault for not securing all the special educational provision in Y’s Plan. However, given Y’s circumstances at the time, we do not find this caused him a significant injustice.