Decision search
Your search has 51452 results
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Nuneaton & Bedworth Borough Council (24 021 836)
Statement Upheld Council tax 22-Apr-2025
Summary: We will not investigate Mrs X’s complaint about discretionary tax relief. This is because at our invitation, the Council has agreed to tell Mrs X about her appeal right. We consider this to be a suitable remedy. It is reasonable to expect Mrs X to then appeal to the Valuation Tribunal.
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Royal Borough of Greenwich (24 021 998)
Statement Closed after initial enquiries Refuse and recycling 22-Apr-2025
Summary: We will not investigate Mrs X’s complaint that the Council failed to remove her bulky waste she paid to have collected or about the Council’s communication. This is because the Council apologised, refunded Mrs X, and made service improvements. An investigation by the Ombudsman is unlikely to achieve anything further.
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Blackpool Borough Council (24 022 102)
Statement Closed after initial enquiries Other 22-Apr-2025
Summary: We will not investigate this complaint about the Council failing to respond to Mr X’s requests for information, and not considering his requests for disability adjustments. This is because the Information Commissioner’s Office is best placed to consider the first part of this matter, and only the courts can decide whether an organisation has met its Equality Act 2010 duties.
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North Yorkshire Council (24 022 256)
Statement Closed after initial enquiries Other 22-Apr-2025
Summary: We will not investigate this complaint about how the Council dealt with a planning application and a possible breach of planning control. This is because parts of the complaint are late. It is also unlikely we would find fault and the complainant has not suffered significant injustice.
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Devon County Council (24 022 498)
Statement Closed after initial enquiries Refuse and recycling 22-Apr-2025
Summary: We will not investigate this complaint that the Council will not allow the complainant to use his sign-written van to take waste to the Household Waste and Recycling Centre. This is because there is insufficient evidence of fault by the Council.
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Transport for London (24 022 792)
Statement Closed after initial enquiries Parking and other penalties 22-Apr-2025
Summary: We will not investigate Mrs X’s complaint about Transport for London’s handling of her challenge to a penalty charge notice. This is because it would be reasonable for Mrs X to await the authority’s decision on her challenge and, if necessary, appeal to London Tribunals.
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East Riding of Yorkshire Council (25 000 111)
Statement Closed after initial enquiries Council tax support 22-Apr-2025
Summary: We will not investigate this complaint about Council tax support because there was a right of appeal to a Valuation Tribunal.
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Suffolk County Council (25 000 174)
Statement Closed after initial enquiries Other 22-Apr-2025
Summary: We will not investigate this complaint about how the Council responded to a consultation request from the local planning authority. This is because the complainant is complaining on behalf of a Parish Council and not as a member of the public.
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North Kesteven District Council (25 000 177)
Statement Closed after initial enquiries Council tax 22-Apr-2025
Summary: We will not investigate this complaint about a Council tax premium because there is a right of appeal to a Valuation Tribunal.
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East Devon District Council (25 000 204)
Statement Closed after initial enquiries Council tax 22-Apr-2025
Summary: We will not investigate this complaint about an empty homes premium because there was a right of appeal to Valuation Tribunal.