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  • Folkestone & Hythe District Council (26 013 684)

    Statement Closed after initial enquiries Council tax 02-Sep-2026

    Summary: We will not investigate Mr X’s complaint about the Council’s handling of their council tax matters. This is because most of the complaint is late and there are no good reasons to investigate now. Further, it concerns matters currently in court which places the matter outside of our remit.

  • London Borough of Hillingdon (26 014 574)

    Statement Closed after initial enquiries Special educational needs 02-Sep-2026

    Summary: We will not investigate this complaint about how the Council dealt with matters concerning a child’s Education Health and Care plan. This is because we have no power to investigate the conduct of councils during tribunal proceedings and because other matters are either raised late or better dealt with by another body.

  • London Borough of Hounslow (26 014 653)

    Statement Closed after initial enquiries Homelessness 02-Sep-2026

    Summary: We will not investigate Ms X’s complaint that the Council offered her unsuitable accommodation and ended its homelessness duty. This is because it was reasonable to expect her to use her legal right to appeal to court.

  • London Borough of Wandsworth (26 014 705)

    Statement Closed after initial enquiries Other 02-Sep-2026

    Summary: We will not investigate Mr X’s complaint about the Council removing and disposing of his motorcycle security chains. This is because it is reasonable to expect Mr X to go to court to seek reimbursement for the cost of replacement motorcycle chains.

  • North Yorkshire Council (26 014 774)

    Statement Closed after initial enquiries Child protection 02-Sep-2026

    Summary: We cannot investigate this complaint about information that the Council provided during court proceedings. This is because the law prevents us from investigating complaints about what happens in court. Other bodies are better placed to deal with other issues raised in this complaint.

  • London Borough of Lambeth (26 014 786)

    Statement Closed after initial enquiries Other 02-Sep-2026

    Summary: We will not investigate Miss X’s complaint about her requests to the Council for records and information. This is because there is another body better placed to consider this complaint.

  • Essex County Council (25 024 817)

    Statement Closed after initial enquiries Special educational needs 02-Sep-2026

    Summary: We will not investigate this complaint about how the Council handled the complainant’s request for her son’s case to transfer teams. This is because we have decided any injustice is not significant enough to justify our involvement.

  • Herefordshire Council (25 025 119)

    Statement Closed after initial enquiries Child protection 02-Sep-2026

    Summary: We will not investigate this complaint about children’s services. This is because Mr X has not suffered significant injustice.

  • Hampshire County Council (25 025 169)

    Statement Closed after initial enquiries Child protection 02-Sep-2026

    Summary: We will not investigate this complaint about how the Council provided Early Help to Mr X’s family without his consent. This is because there is insufficient evidence of fault by the Council.

  • West Northamptonshire Council (25 025 325)

    Statement Closed after initial enquiries Alternative provision 02-Sep-2026

    Summary: We cannot investigate Miss X’s complaint about the Council’s refusal to name a suitable school place for her daughter in her Education, Health and Care Plan. This is because Miss X has used her right of appeal to the First-Tier Tribunal. We cannot investigate Miss X’s complaint about the Council’s refusal to provide alternative provision while her daughter was unable to attend school because Miss X has challenged its decision at court.

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