Decision search
Your search has 58275 results
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Buckinghamshire Council (25 029 875)
Statement Closed after initial enquiries Other 01-Jul-2026
Summary: We cannot investigate some of Miss X’s complaint about the content of a report for court because the matter was before a court, and the law says we cannot investigate. We will not investigate the Council’s data handling because the Information Commissioner is better suited to consider the issue. We will not consider the conduct of a social worker because Social Work England is better suited to consider the issue.
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Birmingham City Council (25 030 039)
Statement Closed after initial enquiries Parking and other penalties 01-Jul-2026
Summary: We will not investigate this complaint about parking provision because there is not enough evidence of fault to justify investigating.
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Suffolk County Council (25 030 062)
Statement Closed after initial enquiries Other 01-Jul-2026
Summary: We cannot investigate this complaint about the actions of a Council employee outside of their work role. This is because the matter complained about is not an administrative function of the Council.
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Liverpool City Council (25 030 568)
Statement Closed after initial enquiries Cemeteries and crematoria 01-Jul-2026
Summary: We will not investigate this complaint about the Council’s maintenance of one of its cemeteries, because there is not enough evidence of fault to justify investigation.
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Kent County Council (26 001 268)
Statement Closed after initial enquiries Other 01-Jul-2026
Summary: We will not investigate this complaint about the Council failing to respond to Mrs X’s subject access request. The Information Commissioner’s Office is best placed to consider this issue, and it is not proportionate to investigate the complaints handling issue on its own.
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Plymouth City Council (25 025 458)
Statement Upheld Special educational needs 01-Jul-2026
Summary: We will not investigate Ms X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Ms X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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Kent County Council (25 025 756)
Statement Closed after initial enquiries Fostering 01-Jul-2026
Summary: We will not investigate this complaint about how the Council has dealt with Ms X’s request for contact with a child in foster care. This is because there is not enough evidence the Council is at fault to warrant an investigation.
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West Northamptonshire Council (25 026 103)
Statement Closed after initial enquiries Council tax 01-Jul-2026
Summary: We will not investigate Miss X’s complaint about council tax. This is because it is reasonable to expect Miss X to appeal to the Valuation Tribunal if she disputes liability. The Ombudsman could not add to any previous investigation by the Council or achieve a different outcome.
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Southend-on-Sea City Council (26 003 128)
Statement Closed after initial enquiries Other 01-Jul-2026
Summary: We will not investigate this complaint about the Council breaching Miss X’s data. This is because the Information Commissioner’s Office is best placed to consider the issue.
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East Sussex County Council (26 004 245)
Statement Closed after initial enquiries School admissions 01-Jul-2026
Summary: We will not investigate Miss X’s complaint about the Council’s school’s admissions appeal panel refusing her appeal. It is unlikely we would find fault which caused Miss X to lose out on a school place.