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  • London Borough of Wandsworth (24 018 612)

    Statement Upheld Allocations 22-Apr-2025

    Summary: We will not investigate Ms X’s complaint about the Council’s handling of an application for an Out of Borough payment. This is because the Council has already offered a payment to remedy the injustice caused and further investigation would not lead to a different outcome.

  • London Borough of Newham (24 018 860)

    Statement Closed after initial enquiries Council tax 22-Apr-2025

    Summary: We will not investigate this complaint about the liability for council tax and the dispute about the arrears on an account. This is because the complaint is late and there is no good reason to exercise discretion.

  • London Borough of Wandsworth (24 018 912)

    Statement Closed after initial enquiries Allocations 22-Apr-2025

    Summary: We will not investigate this complaint about the Council’s assessment of a housing application’s priority for vacancies under the allocation scheme. There is insufficient evidence of fault which would warrant an investigation.

  • Epping Forest District Council (24 019 048)

    Statement Closed after initial enquiries Noise 22-Apr-2025

    Summary: We will not investigate Ms X’s complaint about how the Council dealt with a noise nuisance from a neighbouring business. This is because the complaint is made late, and I see no good reason why it could not have been made sooner.

  • High Peak Borough Council (24 019 074)

    Statement Closed after initial enquiries Land 22-Apr-2025

    Summary: We will not investigate this complaint about issues related to the Council’s attempts to acquire land from the complaint. This is primarily because it is reasonable to expect the complainant to have contacted us sooner, and to continue to raise his freedom of information concerns with the Information Commissioner. We also could not achieve a worthwhile outcome for the complainant in relation to the Council’s handling of the negotiation process.

  • London Borough of Havering (24 019 120)

    Statement Closed after initial enquiries Safeguarding 22-Apr-2025

    Summary: We will not investigate this complaint about how the Council dealt with Mr X’s concerns raised with the Safeguarding Unit. This is because we are unlikely to find evidence of fault.

  • Bournemouth, Christchurch and Poole Council (24 019 282)

    Statement Closed after initial enquiries Safeguarding 22-Apr-2025

    Summary: We will not investigate Mrs X’s complaint alleging the Council failed to protect her late relative from financial abuse and coercive behaviour. This is because the complaint is late and there are no good reasons for us to investigate.

  • Dorset Council (24 019 357)

    Statement Closed after initial enquiries Other 22-Apr-2025

    Summary: We will not investigate this complaint about the actions of a carer employed by the Care Provider. We could not achieve the outcome Miss X seeks from complaining.

  • Birmingham City Council (24 019 486)

    Statement Closed after initial enquiries Refuse and recycling 22-Apr-2025

    Summary: We will not investigate Mrs X’s complaint that the Council failed to prevent her neighbour from blocking a pathway with their refuse bins. This is because any injustice caused to Mrs X is not significant enough to warrant our involvement.

  • London Borough of Hounslow (24 019 608)

    Statement Closed after initial enquiries Noise 22-Apr-2025

    Summary: We will not exercise discretion to investigate this complaint about the Council’s actions in relation to complaints about noise from a nearby restaurant. This complaint which was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner.

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