Decision search
Your search has 59748 results
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Wirral Metropolitan Borough Council (26 014 593)
Statement Closed after initial enquiries Child protection 03-Sep-2026
Summary: We will not investigate Mr X’s complaint about Children’s Services decisions affecting contact with his family members. This is because of ongoing family court proceedings which places his complaint outside of our remit.
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Lancashire County Council (26 014 715)
Statement Closed after initial enquiries Other 03-Sep-2026
Summary: We will not investigate this complaint about the conduct of a social worker. This is because there is another body better placed to consider this complaint.
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South Gloucestershire Council (26 014 741)
Statement Closed after initial enquiries Refuse and recycling 03-Sep-2026
Summary: We will not investigate X’s complaint about damage to their property caused by a refuse vehicle. This is because X has an alternative legal remedy, to pursue a claim of negligence through the courts. Only the courts can decide whether the Council was negligent. It is therefore reasonable to expect them to use their legal remedy.
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Nottingham City Council (25 024 843)
Statement Closed after initial enquiries Child protection 03-Sep-2026
Summary: We will not investigate this complaint about the Council’s actions during its involvement with the complainant’s family. Our intervention would not add anything to the investigation the Council has already carried out, or lead to a different outcome.
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Anchor Hanover Group (25 025 229)
Statement Closed after initial enquiries Other 03-Sep-2026
Summary: We will not investigate Mr X’s complaint about the Care Home excluding him from meetings in relation to his mother who is a resident. This is because there is insufficient evidence of fault by the Care Provider and there is another body better placed to consider his complaint.
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Stockton-on-Tees Borough Council (25 025 309)
Statement Closed after initial enquiries Charging 03-Sep-2026
Summary: We will not investigate this complaint about the Council's handling of a Deferred Payment Arrangement and recovery of care charges relating to Dr Z's late mother because we cannot achieve the outcome sought.
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Leeds City Council (25 025 588)
Statement Closed after initial enquiries Assessment and care plan 03-Sep-2026
Summary: We will not investigate Ms X’s complaint that her social worker failed to respond to her contact and the Council has refused to allocate her a new social worker. We could not add to the Council’s response or achieve a different outcome.
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Statement Closed after initial enquiries Special educational needs 03-Sep-2026
Summary: We will not investigate Mrs X’s complaint about the content of her child’s Education, Health, and Care plan. This is because Mrs X used her right to appeal to the First-tier Tribunal (Special Educational Needs and Disability).
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London Borough of Harrow (25 027 010)
Statement Closed after initial enquiries Planning applications 03-Sep-2026
Summary: We will not investigate Mr X's complaint about the Council's handling of a planning appeal and his complaint. This is because there is not enough evidence of fault causing a significant injustice to justify our involvement.
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Wiltshire Council (24 019 637)
Statement Upheld Child protection 03-Sep-2026
Summary: We did not find fault with the actions of the Local Authority Designated Officer in relation to their role about the allegations made against Mr X. We did find fault with the Council delaying outside its complaint timescales by nearly eleven months. The Council has agreed to apologise to Mr X and provide a symbolic financial gesture for the severe and prolonged uncertainty caused to Mr X by its fault.