Decision search
Your search has 49843 results
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London Borough of Haringey (24 018 448)
Statement Closed after initial enquiries Parking and other penalties 03-Mar-2025
Summary: We will not investigate Mr X’s complaint about a penalty charge notice. This is because the penalty charge notice carried a right of appeal which it would have been reasonable for Mr X to use. The Council’s actions also did not cause Mr X significant injustice.
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Wiltshire Council (24 018 803)
Statement Closed after initial enquiries Councillor conduct and standards 03-Mar-2025
Summary: We will not investigate this complaint about standards committees because there is not enough evidence of fault to justify investigating and Mr Y has the right to go to court about the matter if he wishes.
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London Borough of Redbridge (24 019 412)
Statement Closed after initial enquiries Refuse and recycling 03-Mar-2025
Summary: We will not investigate Mr X’s complaint about the Council’s investigation into an incident of fly tipping because there is insufficient evidence of fault. We will not investigate the Council’s poor communication because an investigation is unlikely to achieve any additional outcome. We cannot investigate Mr X’s complaint that the Council discriminated against him due to his ethnicity.
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Essex County Council (24 020 202)
Statement Closed after initial enquiries Other 03-Mar-2025
Summary: We will not investigate Mr X’s complaint about how the Council interacts with his organisation. We cannot achieve the outcome he wants.
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Derbyshire Fire & Rescue Service (24 020 319)
Statement Closed after initial enquiries Other 03-Mar-2025
Summary: We will not investigate this complaint about the Authority’s actions at a fire safety inspection, which Mr X said led to a loss of a private training contract. Mr X has an alternative legal remedy through the courts and in the circumstances, it would be reasonable for him to use it.
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North Tyneside Metropolitan Borough Council (24 020 684)
Statement Closed after initial enquiries Child protection 03-Mar-2025
Summary: We will not investigate this complaint about how the Council dealt with Mrs X’s safeguarding concerns. This is because there is insufficient evidence of fault.
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Reading Borough Council (24 021 043)
Statement Closed after initial enquiries Special educational needs 03-Mar-2025
Summary: We will not investigate Mrs X’s complaint the Council has not provided the educational provision specified in her child’s Education Health and Care Plan until, we have made our decision on a separate complaint.
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Reading Borough Council (24 021 046)
Statement Closed after initial enquiries Special educational needs 03-Mar-2025
Summary: We will not investigate Mrs X’s complaint the Council has not provided the educational provision specified in her child’s Education Health and Care Plan until, we have made a decision on a separate complaint.
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London Borough of Barnet (23 013 515)
Statement Not upheld Homelessness 03-Mar-2025
Summary: Mr X complained about the way the Council dealt with Mr Y’s housing and care and support needs. We did not find fault with the actions of the Council’s housing department. The Council’s adult social care department was at fault for failing to complete a proper handover with another council area, insensitively communicating with Mr Y, failing to follow safeguarding procedures and poorly responding to complaints. This caused Mr X frustration and uncertainty and caused Mr Y distress and uncertainty. The Council will apologise for this.
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Bolton Metropolitan Borough Council (24 003 550)
Statement Closed after initial enquiries Planning applications 03-Mar-2025
Summary: We will not investigate this complaint about an alledged delay by the Council to process and decide the complainant’s planning application, as well as how this was considered. This is because the Council’s planning decision, as well as a failure to decide this within the legal time frame, carries a right of appeal to the Planning Inspectorate. This is the body established to consider such matters and we consider it would not be unreasonable for the complainant to exercise her right of appeal.