Decision search
Your search has 59748 results
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Statement Closed after initial enquiries Leisure and culture 06-Sep-2026
Summary: We will not investigate Mr X's complaint about the Council's handling of his complaint about alleged harassment at a library. This is because we could not add to the Council's investigation or achieve a worthwhile outcome.
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Transport for London (26 011 277)
Statement Closed after initial enquiries Parking and other penalties 06-Sep-2026
Summary: We will not investigate this complaint about Penalty Charge Notices. This is because the Authority has cancelled the notices so there is no worthwhile outcome. Any injustice caused by enforcement officers is not significant enough to justify our further involvement.
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Lincolnshire County Council (26 012 242)
Statement Closed after initial enquiries Highway repair and maintenance 06-Sep-2026
Summary: We will not investigate this complaint about highway repair and maintenance because any injustice is not significant enough to justify our involvement.
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Reading Borough Council (26 012 935)
Statement Closed after initial enquiries Other 06-Sep-2026
Summary: We will not investigate this complaint about the Council’s poor communication. This is because any injustice is not significant enough to justify our involvement.
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Surrey County Council (26 013 699)
Statement Upheld Other 06-Sep-2026
Summary: We will not investigate this complaint about the Council’s delay in administering the children’s statutory complaint procedure. The Council has acknowledged the delay and has agreed to remedy the injustice caused by it.
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Statement Upheld Other 06-Sep-2026
Summary: We have upheld Mrs X’s complaint because the Council delayed considering this under the statutory children’s complaints process. The Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused to Mrs X.
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Swale Borough Council (26 013 960)
Statement Closed after initial enquiries Parking and other penalties 06-Sep-2026
Summary: We will not investigate this complaint that the Council is responsible for damage to X’s vehicle because it is reasonable for X to take the matter to court.
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West Sussex County Council (26 014 193)
Statement Closed after initial enquiries Parking and other penalties 06-Sep-2026
Summary: We will not investigate this complaint about how the Council handled changes to parking in a town centre. This is because the alleged fault has not caused Mr B a personal and significant injustice.
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Newark & Sherwood District Council (26 014 314)
Statement Closed after initial enquiries Homelessness 06-Sep-2026
Summary: We will not investigate this complaint that the Council offered X unsuitable accommodation. This is because it was reasonable for X to have appealed to the County Court.
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Kent County Council (26 014 375)
Statement Closed after initial enquiries School admissions 06-Sep-2026
Summary: We will not investigate Mr X’s complaint about an unsuccessful appeal for a school place. This is because an investigation would be unlikely to find fault.