What do complaints teach us about end of life care?

See our latest report on the lessons that can be learnt from our complaints about end of life care given in care homes and in the home.

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Your search has 58275 results

  • Halton Borough Council (26 003 749)

    Statement Closed after initial enquiries Other 05-Jul-2026

    Summary: We cannot investigate this complaint about the actions of the Council’s enforcement agents as Mr X sought a remedy in court about this. We will not investigate Mr X’s broader complaint of illegal activity by enforcement agents as this is a matter for the police.

  • Stockport Metropolitan Borough Council (26 004 253)

    Statement Closed after initial enquiries School admissions 05-Jul-2026

    Summary: We will not investigate Miss X’s complaint about the Council’s school’s admissions appeal panel refusing her appeal. It is unlikely we would find fault which caused Miss X to lose out on a school place.

  • Buckinghamshire Council (26 004 982)

    Statement Closed after initial enquiries School transport 05-Jul-2026

    Summary: We will not investigate X’s complaint about home to school transport. This is because it is made late and I see no good reason to exercise discretion to consider it now.

  • Blackpool Borough Council (25 024 012)

    Statement Closed after initial enquiries Allocations 05-Jul-2026

    Summary: We will not investigate this complaint about the Council’s review of Mr X’s housing priority banding. There is not enough evidence of fault in the Council’s decision-making to justify us investigating.

  • London Borough of Sutton (25 024 081)

    Statement Closed after initial enquiries Enforcement 05-Jul-2026

    Summary: We will not investigate Mrs X’s complaint about building control matters relating to a neighbouring development. This is because the complaint is late and there are no good reasons for us to investigate it now.

  • Three Rivers District Council (25 024 104)

    Statement Closed after initial enquiries Other 05-Jul-2026

    Summary: We will not investigate Mr X’s complaint about parking outside his property. This is because further investigation is unlikely to find evidence of fault in the Councils actions.

  • Dorset Council (25 024 644)

    Statement Closed after initial enquiries Planning applications 05-Jul-2026

    Summary: We will not investigate Mrs X’s complaint about the time taken by the Council to decide a planning application by a neighbour. The application was to make permanent a use that had existed for some years. There is not enough evidence of injustice to Mrs X to warrant investigation by us.

  • Birmingham City Council (25 024 711)

    Statement Closed after initial enquiries Highway repair and maintenance 05-Jul-2026

    Summary: We will not investigate this complaint about footpath maintenance because there is not enough evidence of fault to justify investigating.

  • South Tyneside Metropolitan Borough Council (25 024 820)

    Statement Closed after initial enquiries Leisure and culture 05-Jul-2026

    Summary: We will not investigate Mr X’s complaint the Council unlawfully evicted him from his allotment. This is because investigation is unlikely to find evidence of fault in the Councils actions.

  • Sheffield City Council (26 008 481)

    Statement Closed after initial enquiries Highway repair and maintenance 05-Jul-2026

    Summary: We will not investigate this complaint that road re-surfacing works have caused a noise nuisance. This is because there is not enough evidence of fault to justify an investigation.

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