Decision search
Your search has 59748 results
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Cheshire East Council (25 025 343)
Statement Closed after initial enquiries Antisocial behaviour 07-Sep-2026
Summary: We will not investigate this complaint about antisocial behaviour. Part of the complaint is late and there is no good reason to exercise discretion to investigate it now. There is insufficient evidence of fault in the Council’s actions to justify our involvement regarding more recent matters.
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Hertsmere Borough Council (25 025 397)
Statement Closed after initial enquiries Health and safety 07-Sep-2026
Summary: We will not investigate this complaint about the Council’s decision not to take enforcement action against a landlord. This is because there is not enough evidence of fault in how the Council reached its decision, to justify investigating.
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London Borough of Ealing (25 025 431)
Statement Closed after initial enquiries Allocations 07-Sep-2026
Summary: We will not investigate Ms X’s complaint about the suitability of her accommodation because further investigation would not lead to a different outcome. We will not investigate her complaint about how the council assessed her banding priority because there is not enough evidence of fault by the Council to justify investigating.
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Hinckley & Bosworth Borough Council (25 025 669)
Statement Closed after initial enquiries Homelessness 07-Sep-2026
Summary: We will not investigate Ms X’s complaint about poor communication from the Council’s homelessness service and delay in complaints handling. It is unlikely an investigation would add to the Council’s response or achieve anything more.
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Liverpool City Council (25 026 304)
Statement Closed after initial enquiries Fostering 07-Sep-2026
Summary: We will not investigate Mrs X’s concern the Council initially refused to consider her complaint and then how it has dealt with reestablishing her contact with her former foster child. There is not enough evidence of fault in the Council’s initial decision not to investigate Mrs X’s complaint. We could add nothing more to the Council’s response to Mrs X’s other complaints to justify investigating further. It is also reasonable for Mrs X to continue pursuing the outcomes she seeks via the courts.
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Bournemouth, Christchurch and Poole Council (25 026 516)
Statement Closed after initial enquiries Allocations 07-Sep-2026
Summary: We will not investigate this complaint about Mr X’s priority for social housing. There is not enough evidence of fault in the Council’s decision making to justify investigating. More recent events mean it is also unlikely we could achieve a worthwhile outcome.
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Dudley Metropolitan Borough Council (25 026 755)
Statement Closed after initial enquiries Homelessness 07-Sep-2026
Summary: We will not investigate this complaint about the Council failing to handle Miss X's homelessness assessment and complaint fairly. This is because it was reasonable for Miss X to request a review of the Council’s decision, then to use her statutory right of appeal to county court. It is not proportionate to investigate the complaints handling issue on its own.
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East Hampshire District Council (25 026 986)
Statement Closed after initial enquiries Refuse and recycling 07-Sep-2026
Summary: We will not investigate this complaint about how the Council handled bin collections. This is because we have decided any injustice is not significant enough to justify our involvement.
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Rother District Council (26 015 606)
Statement Closed after initial enquiries Other 07-Sep-2026
Summary: We will not investigate this complaint about the neutrality of published details regarding a refugee event as Mr X is not personally affected by this to a degree that would justify our further involvement.
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Westmorland and Furness Council (26 015 793)
Statement Closed after initial enquiries Refuse and recycling 07-Sep-2026
Summary: We will not investigate this complaint about how the Council handled changes to the way garden waste is collected. This is because we have decided any injustice is not significant enough to justify our involvement.