Decision search
Your search has 58275 results
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Buckinghamshire Council (26 008 754)
Statement Closed after initial enquiries Highway repair and maintenance 05-Jul-2026
Summary: We will not investigate this complaint about a claim for damage to Mrs Y’s car. Mrs Y has an alternative legal remedy, to pursue a claim of negligence through the courts. Only the courts can decide whether the Council was negligent. It is therefore reasonable to expect Mrs Y to use her legal remedy.
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Coventry City Council (26 008 773)
Statement Closed after initial enquiries Licensing 05-Jul-2026
Summary: We will not investigate this complaint about the Council’s decision on a licensing matter X disagrees with. This is because X could have appealed this decision to the Magistrates Court. Only the court could make a new decision, and we could not say the Council’s decision was right or wrong. It was reasonable for X to have used their appeal right. Additionally, there is not enough evidence of fault in how the Council notified X of its decision to revoke their licence.
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Leeds City Council (26 008 775)
Statement Closed after initial enquiries Special educational needs 05-Jul-2026
Summary: We will not investigate X’s complaint about how the Council dealt with their son’s education provision. This is because it is made late and I see no good reason to exercise discretion and consider it now.
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Staffordshire County Council (26 008 776)
Statement Closed after initial enquiries Child protection 05-Jul-2026
Summary: We cannot investigate this complaint about X’s contact with the Council relating to a child. This is because the law does not allow us to consider complaints which are related to ongoing court proceedings.
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Woking Borough Council (25 028 338)
Statement Closed after initial enquiries Refuse and recycling 05-Jul-2026
Summary: We will not investigate Miss X’s complaint that the Council failed to collect her household waste on one occasion in December 2025. The claimed injustice is not significant enough to warrant an investigation by the Ombudsman.
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Essex County Council (25 028 352)
Statement Upheld Special educational needs 05-Jul-2026
Summary: We will not investigate Miss X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Miss X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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Central Bedfordshire Council (25 029 075)
Statement Closed after initial enquiries Antisocial behaviour 05-Jul-2026
Summary: We will not investigate this complaint about how the Council responded to reports of anti-social behaviour. There is not enough evidence of fault to warrant investigation.
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Transport for London (26 005 790)
Statement Closed after initial enquiries Parking and other penalties 05-Jul-2026
Summary: We will not investigate this complaint about Transport for London’s handling of a penalty charge notice. This is because Transport for London has allowed Ms X to pay the penalty charge at the discounted rate of £80 and it is unlikely investigation would achieve anything more for her.
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Hampshire County Council (26 007 455)
Statement Closed after initial enquiries Other 05-Jul-2026
Summary: We will not investigate this complaint about how the Council handled Mr and Mrs X’s complaints. This is because any injustice is not significant enough to justify our involvement. Also, we are unlikely to add to the Council’s response or achieve anything more for Mr and Mrs X.
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Sheffield City Council (26 007 824)
Statement Closed after initial enquiries Child protection 05-Jul-2026
Summary: We will not investigate X’s complaint that the Council’s children’s services has failed to provide support for them or their children. This is because their complaint is made late.