Decision search
Your search has 51452 results
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Worcestershire County Council (24 021 989)
Statement Closed after initial enquiries Other 24-Apr-2025
Summary: We will not investigate this complaint about highway maintenance because another body is better placed.
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Statement Closed after initial enquiries Parking and other penalties 24-Apr-2025
Summary: We will not investigate Ms X’s complaint about London Tribunal’s handling of her appeal against a penalty charge notice. This is because we cannot achieve the outcome Ms X wants. The law does not allow us to consider complaints about the Adjudicator’s decision to dismiss Ms X’s appeal, including the way they reached the decision, and the administrative issues she complains about did not cause her significant injustice separate from the decision itself.
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Kent County Council (24 022 223)
Statement Closed after initial enquiries Special educational needs 24-Apr-2025
Summary: We will not investigate Mrs X’s complaint about an educational psychologist report commissioned as part of the Education Health and Care needs assessment process for her son. This is because Mrs X believes the report led to the wrongful refusal of her application for an Education Health and Care Plan and it would be reasonable for her to appeal against this decision. The Tribunal is better placed to determine whether the report was flawed and it has the power to overturn the Council’s decision, which we do not.
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London Borough of Redbridge (24 022 328)
Statement Closed after initial enquiries Street furniture and lighting 24-Apr-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision to install a charging point outside his home. Any injustice the Council’s actions has caused to Mr X is not significant enough to warrant an investigation. Additionally, there is no worthwhile outcome achievable.
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London Borough of Hackney (24 022 709)
Statement Closed after initial enquiries Parking and other penalties 24-Apr-2025
Summary: We will not investigate Ms X’s complaint about two penalty charge notices issued by the Council in error. This is because the Council cancelled the notices and the matter did not cause Ms X significant enough injustice to warrant any further remedy.
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Newark & Sherwood District Council (24 023 060)
Statement Closed after initial enquiries Councillor conduct and standards 24-Apr-2025
Summary: We will not investigate this complaint about the Council’s handling of a complaint about a parish council as it is unlikely we will find fault by the Council and the substantive matter is not within our legal remit.
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Nottinghamshire County Council (25 000 328)
Statement Closed after initial enquiries Highway repair and maintenance 24-Apr-2025
Summary: We will not investigate Mrs B’s complaint that the Council has refused to pay her compensation for injuries she suffered. This is because it is reasonable for Mrs B to pursue her compensation claim at court.
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Durham County Council (25 000 516)
Statement Upheld Leisure and culture 24-Apr-2025
Summary: We will not investigate Ms X’s complaint about the Council’s response to a service request. The Council has already upheld Ms X’s complaint, apologised and taken steps to rectify its service delivery. Because these actions are appropriate and there are no wider public interest issues, it is not proportionate for us to investigate.
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Transport for London (25 000 835)
Statement Closed after initial enquiries Parking and other penalties 24-Apr-2025
Summary: We will not investigate this complaint about the Council's enforcement of a penalty charge notice as it is reasonable to expect the complainant to ask the court to consider her case.
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Rother District Council (23 007 587)
Statement Upheld Enforcement 23-Apr-2025
Summary: Ms X complained about how the Council handled her concerns about breaches of planning and environmental control, and anti-social behaviour by her neighbour since 2021. We found fault by the Council for causing unnecessary delays in the planning enforcement process from Summer 2024. It was not at fault for the delays prior to this, or the other matters complained about as it reached decisions it was entitled to make. The Council should apologise and make payment to Ms X to acknowledge the distress and uncertainty its delays are causing her.