Decision search
Your search has 55054 results
-
Hertfordshire County Council (25 011 044)
Statement Closed after initial enquiries Residential care 16-Dec-2025
Summary: We will not investigate a complaint about a failure to tell a woman’s family when she died. Services provided coherent explanations for why they did not contact anyone. It is unlikely that an investigation would be able to find evidence of fault.
-
London Borough of Haringey (25 011 235)
Statement Closed after initial enquiries Parking and other penalties 16-Dec-2025
Summary: We will not investigate Miss X’s complaint about a Penalty Charge Notice. This is because she could have followed the statutory process and appealed to a tribunal. It is reasonable to expect Miss X to have followed this process.
-
London Borough of Barking & Dagenham (25 011 285)
Statement Closed after initial enquiries Highway adoption 16-Dec-2025
Summary: We will not investigate this complaint about a refused drop kerb application because there is not enough evidence of fault to justify an investigation.
-
Lancashire County Council (25 011 375)
Statement Upheld Assessment and care plan 16-Dec-2025
Summary: There was no fault in the way the Council placed Mr X’s mother Mrs Y in a care home. The Council commissioned care home was at fault of the delay in changing Mrs Y’s GP. The Council has agreed to apologise and make a payment to acknowledge the uncertainty and frustration this caused and to remind the care home to change GP registrations as soon as possible.
-
London Borough of Southwark (25 011 398)
Statement Closed after initial enquiries Parking and other penalties 16-Dec-2025
Summary: We will not investigate Miss X’s complaint about the Council’s complaints handling and procedures. This because I have not seen enough evidence of a significant injustice that warrants an investigation by us.
-
Liverpool City Council (25 011 482)
Statement Closed after initial enquiries Other 16-Dec-2025
Summary: We will not investigate this complaint about the Councils street cleansing vehicles. There is no worthwhile outcome achievable by our involvement.
-
Warwickshire County Council (25 011 565)
Statement Closed after initial enquiries Street furniture and lighting 16-Dec-2025
Summary: We will not investigate Mr X’s complaint about the Council’s installation of a zebra crossing near a property he purchased. There is not enough evidence of fault to justify investigating.
-
Hertsmere Borough Council (25 011 630)
Statement Closed after initial enquiries Parking and other penalties 16-Dec-2025
Summary: We will not investigate this complaint about the Council’s complaint handling. This is because the injustice to the complainant is not significant enough to warrant investigation.
-
Transport for London (25 011 743)
Statement Closed after initial enquiries Traffic management 16-Dec-2025
Summary: We will not investigate Ms X’s complaint about a Penalty Charge Notice for a road charging scheme contravention. This is because it was reasonable for Ms X to appeal to the London Tribunals.
-
London Borough of Sutton (25 011 841)
Statement Closed after initial enquiries Housing benefit and council tax benefit 16-Dec-2025
Summary: We will not investigate this complaint about housing benefit paid to a housing charity. This is because there is insufficient evidence of fault by the Council to warrant investigation.