Decision search
Your search has 59748 results
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Arun District Council (25 027 511)
Statement Closed after initial enquiries Building control 03-Sep-2026
Summary: We will not investigate this complaint about the Council’s issue of a completion certificate for building work to Mr X’s property. This is because we cannot achieve any worthwhile outcome for Mr X.
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Oldham Metropolitan Borough Council (25 028 034)
Statement Closed after initial enquiries Other 03-Sep-2026
Summary: We will not investigate this complaint about business rates. This is because Mr X has applied to the court to set aside the liability order. In addition, the complaint is late and there are no good reasons for this.
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Mid Sussex District Council (25 028 330)
Statement Closed after initial enquiries Planning applications 03-Sep-2026
Summary: We will not investigate this complaint about the Council’s handling of a planning application. This is because there is not enough evidence of fault by the Council affecting its decision.
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Wealden District Council (25 028 614)
Statement Upheld Council tax 03-Sep-2026
Summary: We will not investigate this complaint about the Council’s handling of a council tax payment arrangement and Mr X’s complaints about this. This is because the Council has taken suitable action to remedy the injustice. There is either not enough evidence of fault, or significant remaining injustice in other matters.
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London Borough of Merton (25 028 920)
Statement Closed after initial enquiries Council tax support 03-Sep-2026
Summary: We will not investigate this complaint about council tax and council tax support communication. This is because there is not enough evidence of fault by the Council to justify investigation.
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South Norfolk District Council (25 029 069)
Statement Closed after initial enquiries Other 03-Sep-2026
Summary: We will not investigate this complaint about the way the Council handled Miss X’s personal information, alleged data breaches and failure to deal with Subject Access Requests (SARs). This is because there is not enough evidence of fault by the Council and further investigation would not lead to a different outcome. The Information Commissioner’s Office is better placed to consider her data protection concerns. Part of Miss X’s complaint is also late.
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Manchester City Council (25 030 108)
Statement Upheld Refuse and recycling 03-Sep-2026
Summary: We will not investigate Mr X’s complaint about missed bin collections. This is because we could not add to the Council’s investigation.
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South Holland District Council (25 030 157)
Statement Closed after initial enquiries Planning applications 03-Sep-2026
Summary: We cannot investigate Mr X’s complaint about the Council’s refusal of his planning application. This is because he has used his right of appeal to the Planning Inspectorate.
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Swindon Borough Council (25 030 202)
Statement Upheld Council tax 03-Sep-2026
Summary: We will not investigate Mr X’s complaint about the Council not refunding him council tax he overpaid. This is because the Council has now credited his account with the amount he overpaid. Further investigation by us would therefore not lead to a different outcome.
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Birmingham City Council (26 000 543)
Statement Closed after initial enquiries Other 03-Sep-2026
Summary: We will not investigate Mrs X’s complaint about the Council issuing her business a second Fixed Penalty Notice. This is because Mrs X can use her right to raise a defence against the issuing of the Notice in the magistrates court if she believes it was wrongly issued.