Decision search
Your search has 58275 results
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Essex County Council (25 020 696)
Statement Upheld Special educational needs 05-Jul-2026
Summary: We found delays by the Council in the Education, Health, and Care needs assessment process, this was a service failure causing Ms X frustration and uncertainty. The Council will make a symbolic payment to remedy the injustice its delays caused Ms X.
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North Lincolnshire Council (25 021 043)
Statement Closed after initial enquiries Adoption 05-Jul-2026
Summary: We will not investigate this complaint about the Council’s adoption preparation training course. This is because there is not enough evidence of fault to warrant an investigation.
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London Borough of Harrow (25 021 186)
Statement Closed after initial enquiries Charging 05-Jul-2026
Summary: We will not investigate this complaint about how the Council assessed Mrs Y’s finances to determine how much she should contribute to the cost of her care. Further investigation by us would not lead to a different outcome.
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Swindon Borough Council (25 023 245)
Statement Closed after initial enquiries Pollution 05-Jul-2026
Summary: We will not investigate Mr X’s complaint that the Council failed to take action regarding alleged pollution of a watercourse and ground water. There is not enough evidence of fault to justify an investigation.
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Swindon Borough Council (25 023 246)
Statement Closed after initial enquiries Other 05-Jul-2026
Summary: We will not investigate Mr X’s complaint that the Council failed to respond to his complaints. There is not enough evidence of fault to justify an investigation.
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Swindon Borough Council (25 023 248)
Statement Closed after initial enquiries Other 05-Jul-2026
Summary: We will not investigate Mr X’s complaint that the Council failed to respond to complaints he made about two Council officers. There is not enough evidence of fault to justify an investigation.
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Statement Closed after initial enquiries Alternative provision 05-Jul-2026
Summary: We will not investigate this complaint about alternative provision. This is because there’s insufficient evidence of fault to justify investigating.
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Stockton-on-Tees Borough Council (25 023 364)
Statement Closed after initial enquiries Other 05-Jul-2026
Summary: We cannot investigate this complaint about the actions of a children’s social worker while completing a Section 7 court report. The law prohibits us from investigating what happens in court.
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Cheshire West & Chester Council (25 023 477)
Statement Closed after initial enquiries Land 05-Jul-2026
Summary: We will not investigate Miss X’s complaint about the Council’s actions relating to a 2013 land sale. The complaint is late and there are no good reasons she could not have complained sooner.
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London Borough of Southwark (25 022 302)
Statement Closed after initial enquiries Assessment and care plan 05-Jul-2026
Summary: We will not investigate this complaint about the Council’s Care Act assessment of Mr Y because there is not enough evidence of fault.