Decision search
Your search has 52298 results
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Herefordshire Council (24 022 471)
Statement Closed after initial enquiries Other 20-May-2025
Summary: We will not investigate the complaint about pothole damage as it is a matter for the courts. We will not investigate the complaint about the Council's use of its unreasonable behaviour policy as there is not enough evidence of fault to justify our further involvement.
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East Riding of Yorkshire Council (24 022 913)
Statement Closed after initial enquiries Parking and other penalties 20-May-2025
Summary: We will not investigate this complaint about a penalty charge notice for a parking contravention as it is reasonable to expect the complainant to appeal it to the Traffic Penalty Tribunal.
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Devon County Council (24 022 937)
Statement Upheld Special educational needs 20-May-2025
Summary: We upheld Mr X’s complaint about delays in the Education, Health and Care process regarding his child, Y. The Council has already apologised to Mr X for the distress and uncertainty caused. The Council recently agreed to make service improvements as part of another investigation.
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London Borough of Richmond upon Thames (24 023 124)
Statement Closed after initial enquiries Enforcement 20-May-2025
Summary: We will not investigate this complaint about how the Council dealt with breaches of planning control. This is because we are unlikely to find fault. The complainant also had the right to appeal to the Planning Inspector.
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Cheshire East Council (24 023 181)
Statement Closed after initial enquiries Highway repair and maintenance 20-May-2025
Summary: We will not investigate this complaint about highway maintenance because the courts are better placed to consider the matter.
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London Borough of Enfield (24 023 492)
Statement Closed after initial enquiries Other 20-May-2025
Summary: We will not investigate Miss X’s complaint about the Council’s handling of fly tipping around the communal bins to the front of her property. The complaint lies outside our jurisdiction because it is late and there are no good reasons to exercise discretion to consider this very late complaint now.
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Essex County Council (25 000 201)
Statement Upheld Special educational needs 20-May-2025
Summary: We will not investigate Ms X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Ms X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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Essex County Council (25 000 233)
Statement Upheld Special educational needs 20-May-2025
Summary: We will not investigate Miss X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Miss X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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East Lindsey District Council (25 000 235)
Statement Closed after initial enquiries Council tax 20-May-2025
Summary: We will not investigate this complaint about Council tax payments because there is no evidence of fault by the Council.
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Hampshire County Council (25 000 481)
Statement Closed after initial enquiries Child protection 20-May-2025
Summary: We cannot investigate Mr X’s complaint about the Council’s children services involvement in Court proceedings.