Decision search
Your search has 52298 results
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Durham County Council (25 000 571)
Statement Closed after initial enquiries Other 20-May-2025
Summary: We will not investigate this complaint about how the Council handed Miss X’s report of her broken door. This is because we could not achieve anything significantly more.
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Sunderland City Council (25 000 936)
Statement Closed after initial enquiries Parking and other penalties 20-May-2025
Summary: We will not investigate this complaint about a Penalty Charge Notice because the complainant could have followed the statutory process and because the matter is currently being considered in court.
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Hinckley & Bosworth Borough Council (25 001 127)
Statement Closed after initial enquiries Council tax 20-May-2025
Summary: We will not investigate this complaint about Council tax reduction because there is a right of appeal to a Valuation Tribunal.
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Statement Closed after initial enquiries Councillor conduct and standards 20-May-2025
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because we are unlikely to find fault.
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Maidstone Grammar School For Girls (25 002 629)
Statement Closed after initial enquiries School admissions 20-May-2025
Summary: We will not investigate Miss X’s complaint about an unsuccessful appeal for a school place. This is because an investigation would be unlikely to find fault.
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Northumberland County Council (25 002 846)
Statement Closed after initial enquiries Planning applications 20-May-2025
Summary: We cannot investigate this complaint about a planning matter because it has been made by a parish council. We cannot investigate complaints made by public bodies.
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Barnsley Metropolitan Borough Council (25 002 997)
Statement Closed after initial enquiries Highway repair and maintenance 20-May-2025
Summary: We will not investigate Miss C’s complaint that her car was damaged by a pothole. This is because it is reasonable for Miss C to pursue her compensation claim at court. An investigation solely into the Council’s handling of the claim is not justified.
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Statement Closed after initial enquiries Private housing 20-May-2025
Summary: We will not investigate this complaint about how the Council dealt with reports of private property disrepair. There is not enough evidence of fault to justify our involvement.
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Statement Upheld Council tax 20-May-2025
Summary: We will not investigate this complaint about council tax recovery. Further investigation would not lead to a different outcome.
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Sheffield City Council (24 011 611)
Statement Upheld Special educational needs 20-May-2025
Summary: Mrs X complained the Council failed to ensure her child received all the provision in their Education, Health and Care Plan. The Council is at fault for failing to ensure Y received the occupational therapy provision in their plan between May 2023 and April 2025. The Council has agreed to apologise to Mrs X and make a payment to acknowledge her frustration and to acknowledge the impact on Y of the missed provision. It has also agreed to issue a reminder to staff to ensure it meets its duty to deliver the provision set out in Education, Health and Care Plans.