Decision search
Your search has 52298 results
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Hampshire County Council (25 001 057)
Statement Closed after initial enquiries Parking and other penalties 21-May-2025
Summary: We cannot investigate Mr X’s concerns about the Council’s response to his complaint about a penalty charge notice. This is because Mr X used his appeal rights to the Traffic Penalty Tribunal.
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London Borough of Bromley (25 001 060)
Statement Closed after initial enquiries Other 21-May-2025
Summary: We will not investigate Mr Z’s complaint that his property was damaged due to the action of the Council’s waste contractor. This is because it is reasonable for Mr Z to pursue his compensation claim by taking the Council to court.
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London Borough of Newham (25 001 121)
Statement Closed after initial enquiries Parking and other penalties 21-May-2025
Summary: We cannot investigate this complaint about parking penalty charge notices. The matter has been considered by a tribunal and now is no longer within our remit.
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Transport for London (25 001 636)
Statement Closed after initial enquiries Parking and other penalties 21-May-2025
Summary: We will not investigate this complaint about a penalty charge notice for a moving traffic contravention as it is reasonable to expect Mr X to appeal it to London Tribunals.
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East Suffolk Council (25 001 710)
Statement Closed after initial enquiries Councillor conduct and standards 21-May-2025
Summary: We will not investigate Mr X’s complaint that the Council did not publish a press notification about a report it received regarding councillor allowances in line with the law. This is because there is insufficient evidence of fault.
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London Borough of Havering (25 003 187)
Statement Closed after initial enquiries Parking and other penalties 21-May-2025
Summary: We will not investigate Miss B’s complaint that she was wrongly issued with a Penalty Charge Notice for an alleged parking contravention. This is because it is reasonable for Miss B to put in an appeal to London Tribunals.
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Derby City Council (24 007 045)
Statement Upheld Alternative provision 20-May-2025
Summary: Mrs X complained about how the Council arranged and reviewed the special education provision in her daughter, Y’s, Education Health and Care Plan. There was fault in how the Council arranged the support for Y, how it responded to changes Mrs X asked for, and delays following a review in May 2024. This caused Mrs X avoidable frustration, worry and uncertainty, along with some extra financial cost. The Council agreed to apologise, issue an amended final plan and pay Mrs X a financial remedy. It also agreed to review how is arranges education outside school settings and issue reminders to its staff.
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Middlesbrough Borough Council (24 010 390)
Statement Not upheld Safeguarding 20-May-2025
Summary: Mr X complained that the Council failed in its safeguarding duties towards him. We did not find fault with the Council’s actions.
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Worcestershire Regulatory Services (24 010 952)
Statement Closed after initial enquiries Noise 20-May-2025
Summary: We will not investigate Miss X’s complaint about the Council’s handling of her reports of noise nuisance from a local wedding venue and about licensing issues. This is because there is insufficient evidence of fault. In addition, some elements of her complaints are premature.
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London Borough of Wandsworth (24 013 010)
Statement Not upheld Other 20-May-2025
Summary: Mr B complained that the Council acted disproportionately in issuing a fixed penalty notice for leaving recycling waste out too early. We have not found fault with the Council’s actions.