Decision search
Your search has 56369 results
-
Hampshire County Council (25 011 863)
Statement Closed after initial enquiries Parking and other penalties 04-Mar-2026
Summary: We will not investigate this complaint about a Penalty Charge Notice because Mr & Mrs Y can follow the statutory process and appeal to a tribunal. We are also unlikely to find fault and Mr and Mrs Y have not suffered significant injustice.
-
Spelthorne Borough Council (25 012 537)
Statement Closed after initial enquiries Other 04-Mar-2026
Summary: We will not investigate Mr X’s complaint about the Council’s process and decision to introduce a Public Space Protection Order (PSPO) restricting an area’s use by taxi drivers, or how it dealt with his complaint. There is not enough evidence of Council fault, nor sufficient significant injustice to Mr X from the matters complained of, to warrant an investigation. We do not investigate councils’ complaint handling where we are not investigating the core issues giving rise to the complaint.
-
Royal Borough of Kensington & Chelsea (25 013 395)
Statement Closed after initial enquiries Homelessness 04-Mar-2026
Summary: We cannot investigate Ms X’s complaint about property suitability and the end of the Council’s housing duty towards her. Ms X appealed to the County Court.
-
Leicester City Council (25 013 610)
Statement Closed after initial enquiries Council tax 04-Mar-2026
Summary: We will not investigate this complaint about the Council’s delay in awarding Mr X an exemption and not applying his wife a carer’s allowance. This is because this is a matter best placed for the Valuation Tribunal.
-
Sandwell Metropolitan Borough Council (25 013 730)
Statement Closed after initial enquiries Planning applications 04-Mar-2026
Summary: We will not investigate this complaint about the complainant’s development being made liable for the community infrastructure levy. It is reasonable to expect the complainant to have used his right of appeal to the Valuation Office Agency, as it was better placed to consider the issues he raises.
-
Wirral Metropolitan Borough Council (25 013 883)
Statement Closed after initial enquiries Child protection 04-Mar-2026
Summary: We will not investigate this complaint about an alleged data breach. This is because the Information Commissioner’s Office is best placed to consider it.
-
Bath and North East Somerset Council (25 013 961)
Statement Closed after initial enquiries Other 04-Mar-2026
Summary: We will not investigate this complaint about the Council’s actions in relation to nesting gulls. This is because there is not enough evidence of fault to justify an investigation. We will also not investigate part of the complaint as it is late and there in no good reason to consider it now.
-
London Borough of Waltham Forest (25 014 036)
Statement Closed after initial enquiries Planning applications 04-Mar-2026
Summary: We will not investigate this complaint about the Council granting planning permission for a crematorium within a cemetery. We cannot act as a right of appeal, and there is not enough evidence of fault in the way the Council conducted the planning process to warrant our further involvement.
-
Bury Metropolitan Borough Council (25 014 096)
Statement Closed after initial enquiries Refuse and recycling 04-Mar-2026
Summary: We will not investigate this complaint about the Council missing Mr X’s waste collection and the way it dealt with his complaint. There is not enough evidence of fault to justify an investigation and further investigation would not lead to a different outcome.
-
Hinckley & Bosworth Borough Council (25 014 199)
Statement Closed after initial enquiries Planning applications 04-Mar-2026
Summary: We will not investigate this complaint about the Council’s handling of a prior approval application for a telecommunications mast. This is because we are unlikely to find fault and Ms X has not suffered significant injustice.