Decision search
Your search has 52298 results
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Royal Borough of Greenwich (24 022 736)
Statement Closed after initial enquiries Child protection 21-May-2025
Summary: We will not investigate Mrs X’s complaint about how the Council handled a Local Authority Designated Officer referral and the school’s actions following this. This is because we have not seen any evidence of fault to justify an investigation.
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Norfolk County Council (24 022 895)
Statement Closed after initial enquiries Child protection 21-May-2025
Summary: We will not investigate Miss X’s historic complaint about the Council’s child protection actions in 2010. The complaint lies outside our jurisdiction because it is late and there are no good grounds to exercise discretion to consider it now. Further to this, the matters appear to have been subject to court proceedings. The law prevents us from investigating complaints about matters that have been considered and decided in court. We have no discretion to do so.
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Birmingham City Council (24 022 987)
Statement Closed after initial enquiries Council tax 21-May-2025
Summary: We will not investigate this complaint about the Council’s decisions relating to Mrs X’s property. The Council is not responsible for decisions about whether a property is uninhabitable, as the Valuation Office Agency makes such decisions. It is not proportionate to investigate peripheral matters, and the courts are best placed to consider complaints about what exemptions and discounts a council has decided to offer.
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London Borough of Waltham Forest (24 023 050)
Statement Closed after initial enquiries Other 21-May-2025
Summary: We cannot investigate this complaint the Council requested a charging order against Ms X’s property. That is because we cannot investigate a matter that has been considered by the courts.
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Gloucester City Council (24 023 113)
Statement Closed after initial enquiries Other 21-May-2025
Summary: We will not investigate Ms X’s complaint about the Council’s handling of her personal data, a data breach and a failure to apply a council tax exemption. The information Commissioner’s Office is better placed to consider her complaints about data handling and there is a right of appeal to a tribunal about council tax exemption decisions.
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Hampshire County Council (24 023 129)
Statement Closed after initial enquiries Child protection 21-May-2025
Summary: We will not investigate Mr X’s complaint about Council officers’ decision-making and behaviour before his children’s adoption in 2022. The complaint is late and there are no good reasons to exercise discretion.
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Sevenoaks District Council (24 023 196)
Statement Closed after initial enquiries Homelessness 21-May-2025
Summary: We will not investigate this complaint about the Council’s decision to end the main housing duty when Ms X was homeless. It was reasonable for Ms X to use her statutory right of appeal to the county court, and the Information Commissioner is best placed to consider complaints about how the Council handled her data.
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Lincolnshire County Council (24 023 331)
Statement Closed after initial enquiries Child protection 21-May-2025
Summary: We cannot investigate Mr X’s complaint about the adequacy of the Council’s reports for court. The law says we cannot investigate anything that forms part of court proceedings including information and reports produced for the court. We would expect Mr X to raise any concerns about these issues in court.
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Statement Closed after initial enquiries Refuse and recycling 21-May-2025
Summary: We will not investigate this complaint about the Council’s decision to allocate a bin to the complainant’s property instead of a bag. This is because there is insufficient evidence of fault by the Council.
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Leeds City Council (25 000 715)
Statement Closed after initial enquiries Charging 21-May-2025
Summary: We cannot investigate Mr X’s complaint about the expenses claim he made to the Council. This is because we cannot investigate actions taken by a Council in connection with its housing activities as they relate to the provision and management of social housing.