Decision search
Your search has 55414 results
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Kent County Council (25 012 213)
Statement Closed after initial enquiries School transport 19-Jan-2026
Summary: We will not investigate this complaint about the Council’s decision to refuse Miss X’s application for free home-to-school transport for her child. This is because there is not enough evidence of fault by the Council.
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Canterbury City Council (25 012 269)
Statement Closed after initial enquiries Other 19-Jan-2026
Summary: We will not investigate Miss X’s complaint about the impact of traffic measures on her disability. There is insufficient evidence of fault in the way the Council made their decision.
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Royal Borough of Kingston upon Thames (25 012 307)
Statement Closed after initial enquiries Parking and other penalties 19-Jan-2026
Summary: We will not investigate this complaint about Mr X’s complaint about how the Council handled his application for a dropped kerb. There is not enough evidence of fault to justify an investigation.
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Gedling Borough Council (25 012 338)
Statement Closed after initial enquiries Council tax 19-Jan-2026
Summary: We will not investigate this complaint about council tax recovery. This is because there is not enough evidence of fault to justify investigation. The injustice from Mrs X’s complaint about an officer’s comments is not significant enough to warrant our involvement.
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Buckinghamshire Council (25 012 455)
Statement Closed after initial enquiries Enforcement 19-Jan-2026
Summary: We will not investigate Mr X’s complaint about planning enforcement at a neighbouring property. There is insufficient evidence of fault to justify investigation.
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West Berkshire Council (25 013 562)
Statement Closed after initial enquiries Refuse and recycling 19-Jan-2026
Summary: We will not investigate Ms X’s complaint about the Council’s decision to move to three-weekly general waste collections. This is because the law prevents us investigating something affecting most of the residents in the Council’s area.
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Rossendale Borough Council (25 013 713)
Statement Closed after initial enquiries Council tax 19-Jan-2026
Summary: We will not investigate this complaint about council tax arrears. This is because part of the complaint is late. There is no evidence of fault to warrant investigation into the Council’s more recent action.
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Westmorland and Furness Council (25 014 102)
Statement Closed after initial enquiries Trading standards 19-Jan-2026
Summary: We will not investigate this complaint about how the Council dealt with a complaint about an electricity meter. This is because there is not enough of evidence of fault to justify investigating.
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Essex County Council (25 014 952)
Statement Upheld Special educational needs 19-Jan-2026
Summary: We will not investigate Miss X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Miss X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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Essex County Council (25 015 089)
Statement Upheld Special educational needs 19-Jan-2026
Summary: We will not investigate Mrs X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Mrs X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.