Decision search
Your search has 52298 results
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Herefordshire Council (24 018 985)
Statement Closed after initial enquiries Councillor conduct and standards 21-May-2025
Summary: We will not investigate this complaint about the Council’s decision on a code of conduct complaint about a councillor. There is insufficient evidence of fault or injustice to warrant an investigation.
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London Borough of Barnet (24 019 821)
Statement Upheld Homelessness 21-May-2025
Summary: Ms X complained about the homelessness support the Council provided after she became homeless. We have upheld her complaint the Council delayed completing a suitability review and left her in unsuitable accommodation for too long. The Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.
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Babergh District Council (24 020 129)
Statement Closed after initial enquiries Homelessness 21-May-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision to end its duty to provide interim accommodation for him because there is insufficient evidence of fault in its decision-making to justify our involvement. We will not investigate its decision he is intentionally homeless because he has review and appeal rights and it is reasonable for him to exercise those rights.
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Bedford Borough Council (24 020 412)
Statement Closed after initial enquiries Councillor conduct and standards 21-May-2025
Summary: We will not investigate this complaint about the Council failing to issue a decision on a code of conduct complaint against a parish councillor. The Council has now issued its decision, and an investigation by the Ombudsman would not lead to a different outcome. It is also reasonable to allow the Council an opportunity to address the complainant’s associated concerns about the delay in issuing the decision.
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London Borough of Haringey (24 020 530)
Statement Closed after initial enquiries Assessment and care plan 21-May-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s delay in reviewing her carer assessments over eight years and a data breach. This is because the complaint was made late, an investigation would not lead to a different outcome and the Information Commissioner is the appropriate body to consider data protection concerns.
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Cheshire East Council (24 020 722)
Statement Closed after initial enquiries Planning applications 21-May-2025
Summary: We will not investigate this complaint about the way the Council processed a planning application. We have not seen enough evidence of fault in the Council’s actions to justify an investigation. Also, we cannot achieve the outcome the complainant is seeking.
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London Borough of Hillingdon (24 020 893)
Statement Closed after initial enquiries Enforcement 21-May-2025
Summary: We will not investigate this complaint about how the Council dealt with a breach of planning control and a retrospective planning application. This is because we are unlikely to find fault. The complainant has also not suffered significant injustice.
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Bristol City Council (24 021 042)
Statement Closed after initial enquiries Refuse and recycling 21-May-2025
Summary: We will not investigate this complaint about missed recycling collections. The Council has apologised to the complainant and taken steps to improve the service. We consider further investigation will not lead to a different outcome.
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Sheffield City Council (24 021 094)
Statement Closed after initial enquiries Private housing 21-May-2025
Summary: We cannot investigate this complaint about the Council’s decision to prosecute a private landlord under the Protection from Eviction Act 1977. The case is subject to criminal court proceedings, and we have no jurisdiction to investigate these matters.
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Royal Borough of Kingston upon Thames (24 021 130)
Statement Closed after initial enquiries Noise 21-May-2025
Summary: We will not investigate this complaint about the Council’s investigation into reported noise nuisance coming from a nearby business premises. The Council has taken reasonable steps to investigate the matter, and it is unlikely we would find evidence of fault in the Council’s actions.