Decision search
Your search has 54369 results
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Leeds City Council (25 005 429)
Statement Closed after initial enquiries Parking and other penalties 15-Oct-2025
Summary: We will not investigate this complaint about the actions of an enforcement agent employed by the Council to recover unpaid parking penalty debts. There is insufficient evidence of fault causing injustice to the complainant to warrant an investigation.
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Essex County Council (25 005 792)
Statement Upheld Special educational needs 15-Oct-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Welwyn Hatfield Borough Council (25 005 874)
Statement Closed after initial enquiries Council tax 15-Oct-2025
Summary: We will not investigate this complaint about the Council’s handling of Ms X’s council tax enquiries. This is because we could not add to the Council’s previous response and further investigation would not lead to a different outcome
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Central Bedfordshire Council (25 006 056)
Statement Closed after initial enquiries Special educational needs 15-Oct-2025
Summary: We will not investigate this complaint that the Council failed to properly consider and respond to the complainant’s concerns about the conduct of it officer. Our intervention would not add anything significant to the investigation the Council has carried out or lead to a different outcome, and is not therefore warranted.
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London Borough of Hounslow (25 006 134)
Statement Closed after initial enquiries Other 15-Oct-2025
Summary: We will not investigate Mr X’s complaint that the Council has not done enough to stop local businesses parking untaxed and for-sale vehicles on public roads. This is because the injustice claimed is not significant enough to justify our involvement.
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West Sussex County Council (25 006 362)
Statement Closed after initial enquiries Direct payments 15-Oct-2025
Summary: We will not investigate this complaint about how the Council has dealt with X’s backdated direct payments because there is insufficient evidence of fault to justify an investigation.
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Kent County Council (25 006 672)
Statement Closed after initial enquiries Special educational needs 15-Oct-2025
Summary: We will not investigate this complaint about ceasing an Education Health and Care Plan. It was reasonable for Ms X to use her right of appeal to a tribunal, therefore the matter is out of our jurisdiction.
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Sandwell Metropolitan Borough Council (25 006 679)
Statement Closed after initial enquiries Domiciliary care 15-Oct-2025
Summary: We will not investigate this complaint about a Carer allegedly flushing away Mrs X’s dentures. This is because the small claims court is best placed to consider the claim for the cost of replacement dentures.
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Norfolk County Council (25 006 744)
Statement Closed after initial enquiries Looked after children 15-Oct-2025
Summary: We will not investigate this complaint about arrangements for contact with Mr X’s grandchildren. The complaint is late and there is also not enough evidence of fault with the Council’s actions. Even if we investigated, we could not achieve the outcome Mr X wants.
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London Borough of Harrow (25 006 762)
Statement Closed after initial enquiries Charging 15-Oct-2025
Summary: We will not investigate this complaint about the way the Council changed a person’s care and support arrangements and then financially assessed the contribution towards care costs. Any injustice is not significant enough to justify our involvement.