Decision search
Your search has 56371 results
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Wiltshire Council (25 015 654)
Statement Closed after initial enquiries School transport 10-Mar-2026
Summary: We will not investigate Mr X’s complaint about amendments made to the Council’s school transport policy in 2015. This part of his complaint is late. We will also not investigate the Council’s handling of his recent school transport appeal. There is not enough evidence of fault to justify investigation.
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London Borough of Hounslow (25 015 717)
Statement Closed after initial enquiries Antisocial behaviour 10-Mar-2026
Summary: We will not investigate Mr X’s complaint about the Council’s management of fly-tipping near his home and its handling of his complaint. It is unlikely further investigation would lead to a different outcome, and it is not a good use of public resources to investigate complaints about complaint procedures alone.
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Stockport Metropolitan Borough Council (25 015 841)
Statement Closed after initial enquiries Private housing 10-Mar-2026
Summary: We will not investigate Miss B’s complaint about the Council’s handling of her private housing disrepair reports. There is not enough evidence of fault to justify investigation. We will also not investigate her complaint about the Council’s communications about these matters. It is unlikely further investigation would lead to a different outcome.
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East Hampshire District Council (25 016 053)
Statement Closed after initial enquiries Other 10-Mar-2026
Summary: We will not investigate this complaint about the Council’s use of funds from a trust on its own land. We do not consider Ms X has suffered a significant personal injustice which warrants our involvement.
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Herefordshire Council (25 016 085)
Statement Closed after initial enquiries Highway repair and maintenance 10-Mar-2026
Summary: We will not investigate this complaint about how the Council dealt with Mr X’s concerns about the obstruction of the highway. This is because Mr X has approached the courts about the matter, and we cannot investigate complaints about the start of court action or what happened in court.
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West Lindsey District Council (25 016 157)
Statement Closed after initial enquiries Housing benefit and council tax benefit 10-Mar-2026
Summary: We will not investigate Ms X’s complaint about the Council’s actions to recover an overpayment of housing benefit and its response to her information request. There is insufficient evidence of fault to warrant an investigation. The Information Commissioner’s Office is better placed to consider a complaint about information rights or data protection.
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East Hertfordshire District Council (25 016 175)
Statement Closed after initial enquiries Council tax 10-Mar-2026
Summary: We will not investigate this complaint about council tax recovery. This is because further investigation would not lead to a different outcome.
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Surrey Heath Borough Council (25 016 215)
Statement Closed after initial enquiries Planning applications 10-Mar-2026
Summary: We will not investigate Mr X’s complaint about planning enforcement. There is insufficient evidence of fault to justify an investigation.
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Statement Closed after initial enquiries Enforcement 10-Mar-2026
Summary: We will not investigate this complaint about the Council’s delay in taking enforcement action against a breach of planning control at a site in the area where Mr X lives. We have not seen enough evidence of fault by the Council. Also, we do not consider Mr X has suffered significant personal injustice because of the Council’s decision to accept a planning application for the site, the actions of a Council contractor or failures in the Council’s complaint handling. Finally, we consider it reasonable to expect Mr X to complain to the Information Commissioner’s Officer if he believes the Council is withholding information.
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Stockton-on-Tees Borough Council (25 016 551)
Statement Closed after initial enquiries Councillor conduct and standards 10-Mar-2026
Summary: We will not investigate Mr X’s complaint about how the Council dealt with a complaint about the conduct of a councillor. There is insufficient evidence of fault to justify further investigation.