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  • London Borough of Southwark (25 016 581)

    Statement Closed after initial enquiries Council tax 10-Mar-2026

    Summary: We will not investigate this complaint about council tax enforcement action as Mrs X is not caused a significant injustice from the alleged Council fault.

  • Middlesbrough Borough Council (25 016 587)

    Statement Closed after initial enquiries Planning advice 10-Mar-2026

    Summary: We will not investigate Mr X’s complaint about planning advice. This is because there is not enough evidence of fault to justify an investigation.

  • Swindon Borough Council (25 016 674)

    Statement Closed after initial enquiries Special educational needs 10-Mar-2026

    Summary: We will not investigate this complaint about the Council’s failure to complete Mrs X’s daughter’s Education Health and Care needs assessment. Miss X has already appealed to the Tribunal about this matter and therefore the law says we cannot investigate. 

  • Plymouth City Council (25 016 806)

    Statement Upheld Charging 10-Mar-2026

    Summary: Mr X complains about delays by Plymouth City Council, Livewell Southwest and NHS Devon Integrated Care Board in relation to his request for backdated care payments. We have upheld Mr X’s complaint because the organisations have agreed to take appropriate actions to resolve matters.

  • Livewell Southwest (25 016 806a)

    Statement Closed after initial enquiries Other 10-Mar-2026

    Summary: Mr X complains about delays by Plymouth City Council, Livewell Southwest and NHS Devon Integrated Care Board in relation to his request for backdated care payments. We have upheld Mr X’s complaint because the organisations have agreed to take appropriate actions to resolve matters.

  • NHS Devon ICB (25 016 806b)

    Statement Closed after initial enquiries Other 10-Mar-2026

    Summary: Mr X complains about delays by Plymouth City Council, Livewell Southwest and NHS Devon Integrated Care Board in relation to his request for backdated care payments. We have upheld Mr X’s complaint because the organisations have agreed to take appropriate actions to resolve matters.

  • Arun District Council (25 016 952)

    Statement Closed after initial enquiries Other 10-Mar-2026

    Summary: We will not investigate this complaint about the Council’s decision to restrict the way Mrs X can contact officers and councillors. We have not seen enough evidence of fault in the Council’s actions.

  • Rushcliffe Borough Council (25 017 021)

    Statement Closed after initial enquiries Other 10-Mar-2026

    Summary: We will not investigate this complaint about council tax liability orders. This is because we cannot investigate court proceedings. Part of the complaint is late and there are no good reasons for this. There is not enough evidence of fault regarding the second liability order for 2024/25.

  • Trafford Council (25 017 152)

    Statement Closed after initial enquiries Council tax 10-Mar-2026

    Summary: We will not investigate this complaint about council tax recovery action. This is because there is not enough evidence of fault by the Council to warrant investigation.

  • Suffolk County Council (25 017 238)

    Statement Closed after initial enquiries Other 10-Mar-2026

    Summary: We will not investigate this complaint about how the Council dealt with Mrs X’s attendance at a Speed Awareness Course and how it handled subsequent complaints. This is because it concerns action taken on behalf of a local policing body in connection with the investigation or prevention of crime and the law says we cannot investigate it. It is unlikely we could add to the Council’s response in relation to the remaining issues complained about.

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