Decision search
Your search has 57387 results
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Leicester City Council (25 020 034)
Statement Closed after initial enquiries School transport 28-Apr-2026
Summary: We will not investigate Ms X’s complaint about post-16 transport for her daughter because there is not enough evidence of fault to justify an investigation.
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Folkestone & Hythe District Council (25 020 209)
Statement Closed after initial enquiries Councillor conduct and standards 28-Apr-2026
Summary: We will not investigate this complaint about how the Council dealt with a complaint about a Councillor’s conduct as there is insufficient evidence of fault to justify an investigation.
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Essex County Council (25 020 243)
Statement Upheld Special educational needs 28-Apr-2026
Summary: We have upheld this complaint about the Council’s failure to complete an Education Health and Care Needs Assessment for Mrs X’s child within the statutory timescale. The Council has agreed to provide a proportionate remedy and this removes the need for us to investigate
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Northumberland County Council (25 020 382)
Statement Closed after initial enquiries Other 28-Apr-2026
Summary: We will not investigate Mr X’s complaint about the professional conduct of a social worker. There is another agency which can investigate his concerns about the social worker’s conduct
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Cheshire West & Chester Council (25 020 507)
Statement Closed after initial enquiries Planning applications 28-Apr-2026
Summary: We will not investigate this complaint that the Council refused the complainant’s planning application, yet other developments nearby are considered acceptable. The complainant has already appealed to the Planning Inspector, which places their complaint outside our jurisdiction.
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London Borough of Havering (25 020 586)
Statement Closed after initial enquiries Council tax 28-Apr-2026
Summary: We will not investigate this complaint about the Council’s handling of Miss Y’s Council Tax account. This is because there is not enough evidence of fault to warrant our involvement.
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Three Rivers District Council (25 020 672)
Statement Closed after initial enquiries Council tax 28-Apr-2026
Summary: We will not investigate this complaint about the Council’s management of Miss X’s council tax account. This is because there is insignificant injustice to warrant investigation.
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Barnsley Metropolitan Borough Council (25 019 370)
Statement Closed after initial enquiries Noise 28-Apr-2026
Summary: We will not investigate Mr X’s complaint about noise nuisance caused by a Council run firework display because the claimed injustice is not significant enough to warrant our involvement. We will not investigate the Council’s complaint handling because the tests in our Assessment Code are not met.
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Hertfordshire County Council (25 019 484)
Statement Closed after initial enquiries Other 28-Apr-2026
Summary: We will not investigate Miss X’s complaint about the Council’s handling of her child’s care placement. The matters were raised in Court. There is not enough evidence of fault in the Council’s refusal of her complaint.
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Kingston Upon Hull City Council (25 019 503)
Statement Closed after initial enquiries Health and safety 28-Apr-2026
Summary: We will not investigate this complaint about fires in vacant properties. This is because there is insufficient evidence of fault by the Council and Mr X can pursue any claim for damage through his insurers.